Head of AI, North America at WONGDOODY

<p><strong>Head of AI, North America&nbsp;</strong></p> <p>The&nbsp;Head&nbsp;of&nbsp;AI,&nbsp;North&nbsp;America&nbsp;will&nbsp;lead&nbsp;the&nbsp;creation,&nbsp;adoption,&nbsp;and&nbsp;scaling&nbsp;of&nbsp;AI-driven&nbsp;capabilities&nbsp;across&nbsp;our&nbsp;creative,&nbsp;UX/UI,&nbsp;product,&nbsp;and&nbsp;digital&nbsp;marketing&nbsp;disciplines.&nbsp;This&nbsp;leader&nbsp;will&nbsp;define&nbsp;our&nbsp;AI&nbsp;vision,&nbsp;drive&nbsp;experimentation&nbsp;and&nbsp;productization&nbsp;of&nbsp;GenAI&nbsp;tools,&nbsp;elevate&nbsp;client&nbsp;work&nbsp;through&nbsp;automation&nbsp;and&nbsp;intelligence,&nbsp;and&nbsp;shape&nbsp;how&nbsp;AI&nbsp;transforms&nbsp;agency&nbsp;operations&nbsp;and&nbsp;creative&nbsp;output.</p> <p>You will partner with executive leadership, clients, technology teams, and creative leaders to embed AI into product design, content creation, marketing performance, employee experience, resource planning, and new business. This is both a strategic and hands-on role—ideal for someone who can balance innovation, rigor, and empathy in a fast-paced creative environment.</p> <p><strong>Key Responsibilities</strong></p> <p><strong>Strategic&nbsp;AI&nbsp;Leadership&nbsp;for&nbsp;Creative,&nbsp;Product&nbsp;&amp;&nbsp;Marketing</strong></p> <ul> <li>Define&nbsp;the&nbsp;North&nbsp;America&nbsp;AI&nbsp;strategy&nbsp;aligned&nbsp;with&nbsp;agency&nbsp;growth&nbsp;plans,&nbsp;creative&nbsp;excellence,&nbsp;and&nbsp;client&nbsp;outcomes.</li> <li>Build&nbsp;an&nbsp;AI&nbsp;roadmap&nbsp;for&nbsp;UX/UI,&nbsp;product&nbsp;experiences,&nbsp;digital&nbsp;marketing,&nbsp;and&nbsp;GenAI-powered&nbsp;content&nbsp;creation.</li> <li>Identify&nbsp;high-value&nbsp;use&nbsp;cases&nbsp;across&nbsp;design&nbsp;workflows,&nbsp;creative&nbsp;ideation,&nbsp;prototyping,&nbsp;marketing&nbsp;analytics,&nbsp;and&nbsp;personalization.</li> <li>Evangelize&nbsp;intentional&nbsp;AI&nbsp;adoption&nbsp;across&nbsp;leadership,&nbsp;clients,&nbsp;and&nbsp;cross-functional&nbsp;team&nbsp;with&nbsp;clear&nbsp;KPIs.</li> <li>Ensure&nbsp;all&nbsp;AI&nbsp;initiatives&nbsp;comply&nbsp;with&nbsp;privacy,&nbsp;IP&nbsp;protection,&nbsp;ethical&nbsp;standards,&nbsp;and&nbsp;emerging&nbsp;regulations&nbsp;with&nbsp;input&nbsp;from&nbsp;our&nbsp;parent&nbsp;company,&nbsp;Infosys.</li> </ul> <p><strong>AI-Enhanced&nbsp;Creative&nbsp;&amp;&nbsp;Product&nbsp;Experience&nbsp;Innovation</strong></p> <ul> <li>Integrate&nbsp;AI&nbsp;into&nbsp;UX/UI&nbsp;and&nbsp;product&nbsp;design&nbsp;and&nbsp;marketing&nbsp;workflows,&nbsp;from&nbsp;concepting&nbsp;to&nbsp;prototyping&nbsp;to&nbsp;testing.</li> <li>Partner&nbsp;with&nbsp;experience&nbsp;design,&nbsp;creative,&nbsp;strategy&nbsp;and&nbsp;production&nbsp;teams&nbsp;to&nbsp;accelerate&nbsp;workflows,&nbsp;ideation,&nbsp;artifact&nbsp;generation,&nbsp;user&nbsp;research&nbsp;synthesis,&nbsp;and&nbsp;usability&nbsp;insights.</li> <li>Develop&nbsp;GenAI-based&nbsp;tools&nbsp;and&nbsp;frameworks&nbsp;to&nbsp;expand&nbsp;creative&nbsp;exploration&nbsp;and&nbsp;design&nbsp;variability.</li> <li>Champion&nbsp;responsible&nbsp;AI&nbsp;usage&nbsp;in&nbsp;creative&nbsp;and&nbsp;content&nbsp;pipelines.</li> <li>Identify&nbsp;ways&nbsp;in&nbsp;which&nbsp;AI&nbsp;can&nbsp;responsibly&nbsp;contribute&nbsp;to&nbsp;scaling&nbsp;insights&nbsp;and&nbsp;research</li> </ul> <p><strong>AI&nbsp;for&nbsp;Digital&nbsp;Marketing&nbsp;&amp;&nbsp;Performance</strong></p> <ul> <li>Build&nbsp;data-driven&nbsp;AI&nbsp;models&nbsp;for&nbsp;audience&nbsp;targeting,&nbsp;attribution,&nbsp;optimization,&nbsp;forecasting,&nbsp;and&nbsp;media&nbsp;performance.</li> <li>Unify&nbsp;data&nbsp;across&nbsp;platforms&nbsp;like&nbsp;GA4,&nbsp;Meta,&nbsp;Google&nbsp;Ads,&nbsp;LinkedIn,&nbsp;HubSpot,&nbsp;Salesforce,&nbsp;BigQuery,&nbsp;and&nbsp;Looker&nbsp;to&nbsp;power&nbsp;predictive&nbsp;insights.</li> <li>Automate&nbsp;reporting,&nbsp;narrative&nbsp;insight&nbsp;generation,&nbsp;and&nbsp;performance&nbsp;diagnostics&nbsp;across&nbsp;client&nbsp;accounts.</li> <li>Translate&nbsp;complex&nbsp;model&nbsp;outputs&nbsp;into&nbsp;simple,&nbsp;actionable&nbsp;recommendations&nbsp;for&nbsp;marketing&nbsp;and&nbsp;account&nbsp;teams.</li> </ul> <p><strong>Workflow,&nbsp;Operations&nbsp;&amp;&nbsp;Resource&nbsp;Optimization</strong></p> <ul> <li>Design&nbsp;AI-enabled&nbsp;systems&nbsp;and&nbsp;optimize&nbsp;to&nbsp;improve&nbsp;resourcing,&nbsp;capacity&nbsp;planning,&nbsp;utilization,&nbsp;margin&nbsp;protection,&nbsp;and&nbsp;delivery&nbsp;forecasting.</li> <li>Shift&nbsp;the&nbsp;agency&nbsp;from&nbsp;reactive&nbsp;management&nbsp;to&nbsp;predictive,&nbsp;data-led&nbsp;operations.</li> <li>Apply&nbsp;AI&nbsp;to&nbsp;optimize&nbsp;delivery&nbsp;timelines,&nbsp;staffing&nbsp;models,&nbsp;and&nbsp;project&nbsp;risk&nbsp;identification.</li> <li>Partner&nbsp;with&nbsp;PMO,&nbsp;finance,&nbsp;and&nbsp;operations&nbsp;to&nbsp;embed&nbsp;AI&nbsp;across&nbsp;daily&nbsp;workflows.</li> <li>Understand&nbsp;the&nbsp;AI&nbsp;solutions&nbsp;and&nbsp;capabilities&nbsp;of&nbsp;Infosys&nbsp;(our&nbsp;parent&nbsp;company)&nbsp;and&nbsp;how&nbsp;we&nbsp;could&nbsp;leverage&nbsp;them&nbsp;in&nbsp;our&nbsp;own&nbsp;workflows&nbsp;and&nbsp;solutions</li> </ul> <p><strong>AI&nbsp;Platform,&nbsp;Infrastructure&nbsp;&amp;&nbsp;Governance</strong></p> <ul> <li>Lead&nbsp;the&nbsp;design&nbsp;and&nbsp;implementation&nbsp;of&nbsp;AI&nbsp;tooling,&nbsp;including&nbsp;model&nbsp;orchestration,&nbsp;prompt&nbsp;frameworks,&nbsp;vector&nbsp;search,&nbsp;and&nbsp;internal&nbsp;AI&nbsp;agents.</li> <li>Ensure&nbsp;secure,&nbsp;responsible&nbsp;use&nbsp;of&nbsp;client&nbsp;data&nbsp;and&nbsp;proprietary&nbsp;assets&nbsp;in&nbsp;AI&nbsp;workflows.</li> <li>Establish&nbsp;and&nbsp;evolve&nbsp;governance&nbsp;for&nbsp;model&nbsp;usage,&nbsp;data&nbsp;handling,&nbsp;and&nbsp;content&nbsp;quality&nbsp;aligned&nbsp;with&nbsp;Infosys&nbsp;requirements.</li> <li>Work&nbsp;with&nbsp;technology&nbsp;teams&nbsp;to&nbsp;ensure&nbsp;AI&nbsp;systems&nbsp;are&nbsp;stable,&nbsp;scalable,&nbsp;and&nbsp;compliant.</li> </ul> <p><strong>Client&nbsp;Leadership&nbsp;&amp;&nbsp;New&nbsp;Business</strong></p> <ul> <li>Act&nbsp;as&nbsp;a&nbsp;senior&nbsp;AI&nbsp;advisor&nbsp;for&nbsp;clients&nbsp;in&nbsp;product,&nbsp;marketing,&nbsp;and&nbsp;creative&nbsp;domains.</li> <li>Support&nbsp;pitches,&nbsp;upsell&nbsp;programs,&nbsp;and&nbsp;strategic&nbsp;engagements&nbsp;by&nbsp;showcasing&nbsp;AI-driven&nbsp;differentiation.</li> <li>Communicate&nbsp;AI&nbsp;concepts&nbsp;and&nbsp;value&nbsp;clearly&nbsp;to&nbsp;non-technical&nbsp;stakeholders.</li> <li>Build&nbsp;strong&nbsp;relationships&nbsp;with&nbsp;client&nbsp;CMO/CPO/CDOs,&nbsp;design&nbsp;leaders,&nbsp;and&nbsp;digital&nbsp;teams.</li> <li>Craft&nbsp;thought&nbsp;leadership&nbsp;and&nbsp;POVs&nbsp;for&nbsp;publication&nbsp;on&nbsp;our&nbsp;owned&nbsp;and&nbsp;external&nbsp;channels&nbsp;this&nbsp;can&nbsp;include&nbsp;long&nbsp;and&nbsp;short-term&nbsp;content</li> </ul> <p><strong>Team&nbsp;Leadership&nbsp;&amp;&nbsp;Capability&nbsp;Building</strong></p> <ul> <li>Mentor&nbsp;cross-functional&nbsp;teams&nbsp;including&nbsp;data&nbsp;analysts,&nbsp;strategists,&nbsp;designers,&nbsp;and&nbsp;creative&nbsp;technologists.</li> <li>Raise&nbsp;AI&nbsp;literacy&nbsp;across&nbsp;the&nbsp;agency&nbsp;through&nbsp;training,&nbsp;frameworks,&nbsp;and&nbsp;everyday&nbsp;use&nbsp;cases.</li> <li>Foster&nbsp;a&nbsp;culture&nbsp;of&nbsp;experimentation,&nbsp;learning,&nbsp;and&nbsp;responsible&nbsp;innovation,&nbsp;that&nbsp;align&nbsp;and&nbsp;adhere&nbsp;to&nbsp;approved&nbsp;agency&nbsp;created&nbsp;AI&nbsp;policies&nbsp;and&nbsp;Infosys&nbsp;policies</li> <li>Enable&nbsp;teams&nbsp;to&nbsp;use&nbsp;AI&nbsp;confidently&nbsp;without&nbsp;over-reliance&nbsp;on&nbsp;specialists.</li> </ul> <p><strong>Continuous&nbsp;Improvement&nbsp;an&nbsp;Innovation</strong></p> <ul> <li>Stay&nbsp;ahead&nbsp;of&nbsp;emerging&nbsp;trends&nbsp;in&nbsp;GenAI,&nbsp;design&nbsp;tooling,&nbsp;LLMs,&nbsp;marketing&nbsp;AI,&nbsp;creative&nbsp;automation,&nbsp;and&nbsp;product&nbsp;intelligence.</li> <li>Continuously&nbsp;refine&nbsp;internal&nbsp;AI&nbsp;frameworks&nbsp;for&nbsp;speed,&nbsp;scalability,&nbsp;and&nbsp;repeatability.</li> <li>Ensure&nbsp;AI&nbsp;capabilities&nbsp;evolve&nbsp;in&nbsp;line&nbsp;with&nbsp;client&nbsp;expectations&nbsp;and&nbsp;agency&nbsp;growth.</li> </ul> <p><strong>What&nbsp;You’ll&nbsp;Bring</strong></p> <ul> <li>Bonus&nbsp;if&nbsp;you&nbsp;have&nbsp;experience&nbsp;in&nbsp;creative&nbsp;production&nbsp;for&nbsp;marketing.</li> <li>Demonstrated&nbsp;experience&nbsp;applying&nbsp;AI&nbsp;to&nbsp;creative&nbsp;workflows,&nbsp;UX/UI&nbsp;design,&nbsp;digital&nbsp;marketing&nbsp;optimization,&nbsp;or&nbsp;content&nbsp;generation.</li> <li>Strong&nbsp;understanding&nbsp;of&nbsp;LLMs,&nbsp;model&nbsp;orchestration,&nbsp;prompt&nbsp;engineering,&nbsp;vector&nbsp;databases,&nbsp;and&nbsp;AI&nbsp;agent&nbsp;ecosystems.</li> <li>Hands-on&nbsp;experience&nbsp;with&nbsp;data&nbsp;unification,&nbsp;analytics&nbsp;environments,&nbsp;and&nbsp;ML&nbsp;frameworks&nbsp;(Python,&nbsp;cloud&nbsp;AI&nbsp;services,&nbsp;analytics&nbsp;platforms).</li> <li>Background&nbsp;in&nbsp;production&nbsp;is&nbsp;a&nbsp;plus.</li> <li>Experience&nbsp;leading&nbsp;cross-functional&nbsp;delivery&nbsp;teams&nbsp;with&nbsp;both&nbsp;technical&nbsp;and&nbsp;creative&nbsp;talent.</li> <li>Polished&nbsp;and&nbsp;persuasive&nbsp;communication,&nbsp;presentation,&nbsp;and&nbsp;storytelling&nbsp;skills&nbsp;with&nbsp;a&nbsp;proven&nbsp;ability&nbsp;to&nbsp;simplify&nbsp;complexity&nbsp;for&nbsp;executives,&nbsp;clients&nbsp;and&nbsp;internal&nbsp;teams.</li> <li>Deep&nbsp;commitment&nbsp;to&nbsp;ethical,&nbsp;transparent,&nbsp;and&nbsp;responsible&nbsp;AI&nbsp;use.</li> </ul> <p><strong>Preferred&nbsp;Qualifications</strong></p> <ul> <li>Advanced&nbsp;degree&nbsp;in&nbsp;AI,&nbsp;Data&nbsp;Science,&nbsp;Computer&nbsp;Science,&nbsp;HCI,&nbsp;or&nbsp;related&nbsp;field.</li> <li>Experience&nbsp;with&nbsp;creative&nbsp;or&nbsp;product&nbsp;design&nbsp;tools&nbsp;enhanced&nbsp;by&nbsp;AI&nbsp;(e.g.,&nbsp;Figma&nbsp;AI,&nbsp;Adobe&nbsp;Firefly,&nbsp;Midjourney,&nbsp;Sora,&nbsp;Runway).</li> <li>Familiarity&nbsp;with&nbsp;marketing&nbsp;and&nbsp;analytics&nbsp;ecosystems&nbsp;(BigQuery,&nbsp;GA4,&nbsp;Salesforce,&nbsp;HubSpot,&nbsp;Looker).</li> <li>Experience&nbsp;integrating&nbsp;proprietary&nbsp;models&nbsp;with&nbsp;cloud&nbsp;AI&nbsp;services&nbsp;(Azure/OpenAI,&nbsp;AWS&nbsp;Bedrock,&nbsp;Google&nbsp;Vertex).</li> <li>Previous&nbsp;leadership&nbsp;experience&nbsp;in&nbsp;a&nbsp;creative&nbsp;or&nbsp;digital&nbsp;agency.</li> </ul> <p><strong>THE&nbsp;PERKS</strong></p> <p>We’ll pay you to come work here, because we’re generous like that. Our salary range for this role is $225,000 to $250,000&nbsp; but on top of your paycheck, you’ll receive a whole lotta benefits to help keep you healthy, secure, and balanced. You’ll get great medical, dental and vision insurance (paid in full), 401K with company match, extended holidays, flexible summer hours, and volunteer time off to name a few.</p> <p><strong>ABOUT&nbsp;US</strong></p> <p>We&nbsp;are&nbsp;WongDoody.&nbsp;2000&nbsp;innovators,&nbsp;creators&nbsp;and&nbsp;designers&nbsp;in&nbsp;22&nbsp;studios&nbsp;across&nbsp;the&nbsp;world.&nbsp;</p> <p>We&nbsp;create&nbsp;human&nbsp;experiences.&nbsp;Tell&nbsp;big&nbsp;stories&nbsp;for&nbsp;bold&nbsp;clients.&nbsp;Use&nbsp;design&nbsp;to&nbsp;save&nbsp;lives.&nbsp;For&nbsp;the&nbsp;past&nbsp;30&nbsp;years,&nbsp;WongDoody&nbsp;has&nbsp;been&nbsp;recognized&nbsp;as&nbsp;one&nbsp;of&nbsp;the&nbsp;most&nbsp;creative&nbsp;and&nbsp;innovative&nbsp;companies&nbsp;by&nbsp;Cannes&nbsp;Lions,&nbsp;Fast&nbsp;Company&nbsp;and&nbsp;EY,&nbsp;among&nbsp;others.</p> <p>Since&nbsp;our&nbsp;founding,&nbsp;we&nbsp;have&nbsp;won&nbsp;hundreds&nbsp;of&nbsp;global&nbsp;awards&nbsp;for&nbsp;advertising,&nbsp;branding,&nbsp;experience&nbsp;design&nbsp;and&nbsp;strategy,&nbsp;while&nbsp;building&nbsp;a&nbsp;culture&nbsp;that&nbsp;consistently&nbsp;makes&nbsp;WongDoody&nbsp;one&nbsp;of&nbsp;the&nbsp;“Best&nbsp;Places&nbsp;to&nbsp;Work”.&nbsp;We&nbsp;recognize&nbsp;that&nbsp;our&nbsp;people&nbsp;and&nbsp;our&nbsp;values&nbsp;are&nbsp;paramount&nbsp;to&nbsp;our&nbsp;success.&nbsp;Now&nbsp;an&nbsp;Infosys&nbsp;company,&nbsp;our&nbsp;culture&nbsp;remains&nbsp;the&nbsp;same—open,&nbsp;inclusive&nbsp;and&nbsp;curious—rooted&nbsp;in&nbsp;Creative&nbsp;Democracy&nbsp;formed&nbsp;by&nbsp;our&nbsp;founders,&nbsp;Tracy&nbsp;Wong&nbsp;and&nbsp;Patrick&nbsp;Doody.</p> <p>We're just getting started.</p> <p>See&nbsp;how&nbsp;we're&nbsp;making&nbsp;an&nbsp;impact:&nbsp;<a href="https://www.wongdoody.com/work" target="_blank">https://www.wongdoody.com/work</a></p> <p>Join&nbsp;our&nbsp;global&nbsp;team:&nbsp;<a href="http://www.wongdoody.com/careers/" target="_blank">http://www.wongdoody.com/careers/</a></p> <p>WongDoody is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space that celebrates, embraces, and also reflects the diversity of the world we live in. Candidates from diverse backgrounds are strongly encouraged to apply.</p> <p>All&nbsp;candidate&nbsp;information&nbsp;is&nbsp;kept&nbsp;confidential&nbsp;according&nbsp;to&nbsp;EEO&nbsp;guidelines.</p> <p>&nbsp;</p> <p>#LI-ES1</p>