Senior Account Manager (Account Director level) at Oliver

Amsterdam, Netherlands Full-timeClient Services/Account Management Posted 29 days ago

About the Role

<div class="content-intro">Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.  As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. </div><h3>Role: Senior Account Manager (Account Director level)</h3> Location: Amsterdam (Hybrid) Contract: 12-month FTC with potential to extend <hr> <h3>About the Role</h3> Are you passionate about social media, digital innovation, and client partnerships? Join us as part of our in-house creative agency, where we deliver cutting-edge social and digital campaigns across paid and owned channels, influencer activations, and creator content. <span class="NormalTextRun SCXW245922520 BCX0" data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{"ObjectId":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Calibri",469777842,"Arial",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri,Arial",268442635,"24",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}">As part of this established integrated agency team, you'll collaborate with clients and work with the team driving compelling social strategies that blend human creativity with AI-powered insights. This role will report into the Social & Influence Director.<span class="NormalTextRun SCXW245922520 BCX0" data-ccp-charstyle="eop" data-ccp-charstyle-defn="{"ObjectId":"920dbcde-2834-5e15-a5fa-062170b236ba|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Calibri",469777842,"Arial",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri,Arial",268442635,"24",469775450,"eop",201340122,"1",134233614,"true",469778129,"eop",335572020,"1",469778324,"Default Paragraph Font"]}">   <hr> <h3>What You’ll Do</h3> <ul> <li>Understand social and influencer ways of working (for Always On organic content and campaigns) </li> <li>Build strong, lasting partnerships with clients, maintaining a positive relationship and ensuring we are always adding value </li> <li>Main point of contact with internal teams and clients for all projects (alongside Social Leads / Social Media Managers) </li> <li>Create timelines for all projects and ensure work is delivered on time and on budget </li> <li>Support teams in managing the flow of projects through their various stages </li> <li>Help the team to deliver creative work to a high standard by championing brand identity compliance  </li> <li>Set up and lead internal and client meetings with note taking for recaps  </li> <li>Demonstrate flexibility in day-to-day planned and unplanned deliverables </li> <li>Ensure key Service Level Agreements are met by all parties involved </li> <li>Ensure clients have a positive experience through each project, flagging early when risk/issues arise, to ensure a speedy reaction to all risk/issues.  </li> <li>Building relationships with day-to-day team (Social Media Managers, in-house Content Creators, Data Analyst, Leadership Team) </li> <li>Financial management<span data-ccp-charstyle="eop" data-ccp-charstyle-defn="{"ObjectId":"920dbcde-2834-5e15-a5fa-062170b236ba|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Calibri",469777842,"Arial",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri,Arial",268442635,"24",469775450,"eop",201340122,"1",134233614,"true",469778129,"eop",335572020,"1",469778324,"Default Paragraph Font"]}">  </li> <li><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{"ObjectId":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Calibri",469777842,"Arial",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri,Arial",268442635,"24",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}">Integrate technologies and manage resources for maximum efficiencies (inclusive of AI) </li> </ul> <h3>What You’ll Bring</h3> <ul> <li>Client service and stakeholder management experience, ideally within a social or digital agency.</li> <li>Proven ability to manage client-facing projects, from briefing to delivery.</li> <li>Deep understanding of agency life and social media marketing mechanics.</li> <li>Excellent communication, listening, and relationship-building skills.</li> <li>Highly organized, proactive, and comfortable in a fast-paced environment.</li> <li>Strong leadership and decision-making skills under pressure.</li> <li>Tech-savvy and eager to embrace AI-driven solutions.</li> <li>A proven track record of growing and developing accounts.</li> <li>Marketing degree or equivalent experience (preferred but not essential).</li> </ul> <hr> <h3>Why Join Us?</h3> This is your opportunity to lead social and digital innovation for global brands, working with a team that’s redefining creative excellence through AI and human ingenuity. If you thrive in an agency environment, love social media, and want to be part of something transformative, we’d love to hear from you! Req ID: 15442 #LI-JP1 #LI-Onsite #LI-Director <div class="content-conclusion">Our values shape everything we do:  Be Ambitious to succeed    Be Imaginative to push the boundaries of what’s possible    Be Inspirational to do groundbreaking work    Be always learning and listening to understand    Be Results-focused  to exceed expectations    Be actively pro-inclusive and anti-racist across our community, clients and creations      OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.     OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</div>

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