Field Service Supervisor - Residential Garage Doors at DH Pace Company, Inc.

<div class="content-intro"><p><strong>Why DH Pace?</strong></p> <p>The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100^th anniversary in business.</p></div><p><strong>Overhead Door Company of Kansas City™, a DH Pace Company, Inc. </strong>aspires <span data-contrast="auto">to hire a </span><strong><span data-contrast="auto">Service Supervisor</span></strong><span data-contrast="auto"> in our&nbsp;</span><span data-contrast="auto">Olathe, KS</span><span data-contrast="auto">&nbsp;office! This individual will effectively coordinate field employees&nbsp;to&nbsp;provide service to the customer’s satisfaction. If you enjoy working in a fast-paced environment,&nbsp;can&nbsp;work well with external and internal customers, and be a forward thinker, apply now!</span><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Job Responsibilities:</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Ensure workforce is efficiently managed to minimize negative labor variants</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Determine staffing levels and ensure compliance with company hiring, counseling/discipline,&nbsp;and termination policies</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Other responsibilities as assigned</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto"> Job&nbsp;Qualifications:</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Proven ability to implement process improvements</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Ability to effectively communicate with the customer and represent the company in a professional manner</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Minimum of 1-3 years of management or leadership experience</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Must possess valid driver’s license</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p>&nbsp;</p><div class="content-conclusion"><p><strong>What We Offer</strong></p> <ul> <li>Comprehensive medical, dental, and vision coverage — available your first full month</li> <li>Generous paid time off plus paid holidays and floating holidays</li> <li>Company-paid life insurance, short-term disability, and long-term disability</li> <li>401(k) with employer match</li> <li>Health Savings Account (HSA) and Flexible Spending Account (FSA) options</li> <li>Voluntary benefits including supplemental life and critical illness coverage</li> <li>Employee discounts for you and your immediate family</li> <li>Competitive compensation with annual performance reviews</li> </ul> <p><img style="max-width: 100%;" src="https://job-boards.greenhouse.io/dhpace/jobs/5376739008" alt=""><img src="https://i.imgur.com/qCtph4G.png" alt="" width="668" style="max-width: 100%;"><img alt="" style="max-width: 100%;"></p> <p><em>Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.</em></p> <p><strong>DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. &nbsp;Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.</strong></p> <p class="opportunity-equal-opportunity-employer-description" data-automation="job-equal-opportunity-employer-description" data-bind="text: EqualOpportunityEmployerDescription">Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities</p> <p class="opportunity-equal-opportunity-employer-description" data-automation="job-pay-transparency-policy-statement" data-bind="visible: $parent.shouldShowPayTransparencyStatemet, text: PayTransparencyPolicyStatement">The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)</p> <p class="opportunity-equal-opportunity-employer-description" data-automation="job-pay-transparency-policy-statement" data-bind="visible: $parent.shouldShowPayTransparencyStatemet, text: PayTransparencyPolicyStatement">DH Pace is an Equal Opportunity Employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.</p></div>