Sales Development Representative (Hybrid) at OpenTable

<p>With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.&nbsp;</p> <p>Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.</p> <p><strong>About the job</strong></p> <p>OpenTable is looking for a driven Sales Development Representative to join our Mexico-based team and help restaurants maximize their revenue potential through our industry-leading technology. In this role, you will be the first point of contact for prospective partners, identifying growth opportunities and securing strategic appointments for our Account Executives. You will join a high-performing global team dedicated to championing the hospitality industry and delivering exceptional experiences for both diners and venues. By mastering outbound prospecting and lead qualification, you will play a critical role in expanding OpenTable’s footprint across Mexico and ensuring the long-term success of our restaurant partners.</p> <p><strong>Important Notes: </strong></p> <ul> <li>Please submit your CV in English.&nbsp;</li> <li>This is a hybrid position based in Mexico City, Mexico.</li> </ul> <p><strong>Responsibilities</strong></p> <ul> <li>Drive regional revenue growth by identifying and generating high-quality sales leads through proactive telephone prospecting. This is not a sales position.&nbsp;</li> <li>Partner with the Restaurant Marketing team to execute targeted lead generation programs and distribute persuasive sales communications.</li> <li>Manage the end-to-end lead hand-off process to ensure Account Executives receive well-qualified opportunities that exceed customer expectations.</li> <li>Support the Mexico sales team by responding promptly to prospect inquiries and providing detailed product information to facilitate informed decision-making.</li> <li>Maintain accurate and timely activity reports to keep management informed of pipeline progress and regional market trends.</li> <li>Represent OpenTable at regional trade shows and sales initiatives to conduct market research and strengthen brand presence in new territories.</li> </ul> <p><strong>Minimum Qualifications</strong></p> <ul> <li>Professional proficiency in both English and Spanish, including strong written and verbal communication skills.</li> <li>Proven track record of success in telesales, call-center environments, or outbound business development.</li> <li>Ability to travel regularly within Mexico and the United States, including possession of a valid US Visa. Potential travel to Central America, South America, and the Caribbean.</li> <li>Intermediate proficiency in Microsoft Excel and PowerPoint for data management and presentation purposes.</li> <li>Demonstrated ability to multitask and manage time effectively while working independently in a fast-paced environment.</li> </ul> <p><strong>Preferred Qualifications</strong></p> <ul> <li>Hands-on experience using Salesforce.com to manage lead pipelines and track sales activities.</li> <li>Familiarity with the hospitality or restaurant technology industry.</li> <li>Experience with targeted email marketing and lead nurturing strategies.</li> </ul> <h4><strong>Benefits and Perks</strong></h4> <ul> <li>Work from (almost) anywhere for up to 20 days per year</li> <li>Focus on mental health and well-being:</li> <ul> <li>Company-paid therapy sessions through SpringHealth</li> <li>Company-paid subscription to Headspace</li> <li>Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)</li> </ul> <li>Paid parental leave</li> <li>Generous paid vacation + time off for your birthday</li> <li>Paid volunteer time</li> <li>Focus on your career growth:</li> <ul> <li>Development Dollars</li> <li>Leadership development</li> <li>Access to thousands of on-demand e-learnings</li> </ul> <li>Travel Discounts</li> <li>Employee Resource Groups</li> <li>Christmas Bonus - 30 days</li> <li>20 days of paid time off a year</li> <li>25% vacation premium</li> <li>Private health, dental, and life insurance</li> <li>Monthly social events and happy hours</li> </ul> <p><strong>Work Environment &amp; Flexibility</strong></p> <p>At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.</p> <p><strong>Inclusion</strong></p> <p>We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.</p> <p>If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.</p>