Senior Quality Manager at BusPatrol

Senior Quality Manager – Asia (Delhi/Gurugram)

Location: Delhi

Travel: Regular travel across Asia (China, Japan, Philippines) and occasional travel to the U.S.

About the Role

We are seeking an experienced Senior Quality Manager – Asia to join our global operations team. In this role, you will serve as the company’s on-site quality leader across our Asian supply base, ensuring suppliers meet BusPatrol’s standards for quality, compliance, and reliability.

This position requires a senior professional who is highly independent, detail-oriented, and committed to integrity. The Senior Quality Manager will play a critical role in bridging engineering, manufacturing, and corporate leadership — ensuring that new products launch successfully and that ongoing supplier quality is consistently maintained.

Supplier Quality Oversight

• Lead supplier quality management across India and Asia, ensuring compliance with BusPatrol policies, customer requirements, and international standards.

• Audit suppliers and manufacturing processes to verify compliance and maintain readiness.

• Provide clear, actionable reporting on supplier performance, risks, and continuous improvement initiatives.

• Maintain independence and objectivity in all supplier relationships.

• Work closely with BusPatrol’s engineering group.

New Product Introduction (NPI)

• Act as the primary quality liaison between BusPatrol Engineering and overseas manufacturing partners during NPI.

• Oversee execution of EVT/DVT builds, EOL (End of Line), FAT (Factory Acceptance Testing), MES (Manufacturing Execution Systems) and manufacturing line readiness.

• Provide a quality and manufacturability perspective on test plans, certifications, and process requirements.

• Audit and validate supplier readiness to ensure quality and reliability before production ramp.

• Support documentation requirements (PPAP, ECR/ECN, etc.) in collaboration with the HQ Document Control team.

Supplier Quality & Issue Resolution

• Lead investigations into supplier and manufacturing quality issues, including endemic failures and systemic component issues.

• Drive root cause analysis and 8D reporting, ensuring corrective and preventive actions are implemented in line with BusPatrol policies and contractual agreements.

• Collaborate with internal teams — including Engineering and Field Installation & Service Operations — to capture field data and address quality concerns.

• Act as the company’s liaison for direct supplier interaction during escalations and supplier interventions.

What We’re Looking For

• 10–15 years of experience in Quality Management, Supplier Quality Engineering, or Manufacturing Oversight within global supply chains.

• Strong working knowledge of ISO/TS standards, PPAP, APQP, and related quality frameworks.

• Demonstrated experience supporting NPI activities, including EVT/DVT/PVT builds, EOL builds, PPAP submissions, and ECR/ECN/NCR deliverables.

• Hands-on experience leading root cause analysis, corrective actions, and 8D closure with suppliers.

• Familiarity with PLM workflows and working alongside document control teams.

• Exceptional communication skills, both verbal and written, with the ability to convey complex information clearly to global stakeholders.

• Proven track record of integrity, independence, and reliability in supplier management.

• Comfortable with extensive international travel (Asia + U.S.). Must have vaild passport with no restriction of entry into the following countries: USA, Japan, China, Vietnam, Philippines, etc.

• Based in Delhi.

• Familiarity with GD&T, and ability to interpret drawings and schematics.

Why Join Us

• Global Exposure: Collaborate with suppliers and leadership teams across Asia, the U.S., and beyond.

• Career Growth: Clear path to expanded regional and global quality leadership opportunities.

• High Impact: Drive supplier performance and product reliability at the ground level.

• Ownership & Independence: Operate with autonomy while representing company interests at suppliers.

• Values-Driven Culture: Integrity, objectivity, and accountability are at the heart of how we operate.