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VIP Relationship Manager at OKX
Dubai, United Arab EmiratesFull-timeStrategic MarketsPosted about 2 months ago
Apply with PipelineAbout the Role
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<h2 class="heading-2 ace-line old-record-id-ARMWdtKDIowwlyxaSOuuzEqssIf"><strong>Who We Are</strong></h2>
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<div class="ace-line ace-line old-record-id-doxusxfrenHjJKtgnorBrzgGFPb">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</div>
<div class="ace-line ace-line old-record-id-doxusxfrenHjJKtgnorBrzgGFPb">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.</div>
<div class="ace-line ace-line old-record-id-doxusxfrenHjJKtgnorBrzgGFPb">Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.</div>
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<h2 class="heading-2 ace-line old-record-id-PiRwdXFmiomeQDxx0RUuDGJ1sag"><strong>About the Opportunity</strong></h2>
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<div class="ace-line ace-line old-record-id-Ks0kd3OsKocNISxwloVl6a7CgLd">This role offers the chance to drive OKX’s growth in the MENA region by acquiring new VIP clients while building long-term relationships with our existing high-value client base. You will play a key part in shaping and executing our regional VIP strategy, expanding OKX’s footprint across the local market and working closely with regional and global growth, product, and business intelligence teams.</div>
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<h2 class="heading-2 ace-line old-record-id-HytwdMMd1o5PQtxqi9QudDSMsWV"><strong>What You’ll Be Doing</strong><strong> </strong></h2>
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<div>Identify, engage, and onboard prospective VIP clients across the MENA region while serving as the primary point of contact for an existing portfolio</div>
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<div>Build and strengthen client relationships through strategic outreach, consistent communication, client profiling, and a deep understanding of their trading needs</div>
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<div>Develop a strong pipeline of high-value prospects through market intelligence, industry networks, referrals, events, and other relevant channels</div>
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<div>Guide prospective and existing clients through OKX’s product offerings, VIP structure, onboarding journey, and platform updates</div>
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<div>Drive revenue growth by converting new opportunities, increasing engagement across existing accounts, and identifying ways to scale business partnerships</div>
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<div>Collaborate with stakeholders across growth, product, and BI teams to support client acquisition and deliver optimal experiences throughout the client lifecycle</div>
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<div>Contribute to regional growth strategies and actively participate in online and offline marketing activities, client engagements, and industry events</div>
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<h2 class="heading-2 ace-line old-record-id-ZvAmdvgIGoKyiHxjBTiu68Kcs9d"><strong>What We Look For In You </strong></h2>
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<div>4+ years of experience in business development, account management, VIP sales, or client services within cryptocurrency, finance, FX, or a related field</div>
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<div>Proven track record of acquiring VIP or high-value clients and successfully managing and growing client portfolios</div>
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<div>Strong relationship-building, prospecting, negotiation, and closing skills</div>
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<div>Strong analytical and problem-solving skills with a data-driven approach to pipeline development and portfolio growth</div>
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<div>Experience working with trading platforms or exchanges is highly advantageous</div>
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<div>An established network within the MENA trading, investment, or digital asset ecosystem is a strong advantage</div>
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<div>Fluency in English required; Arabic language skills are a plus</div>
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<div>Open to business travel across MENA and other regions as required</div>
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<h2 class="heading-2 ace-line old-record-id-CmqsdZ2GTo6Z9VxuHx4ugzRRsm3"><strong>Perks &<span style="font-size: 18pt;"> Benefits </span></strong></h2>
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<div>Competitive total compensation package</div>
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<div>L&D programs and Education subsidy for employees' growth and development</div>
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<div>Various team building programs and company events</div>
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<div>Wellness and meal allowances </div>
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<div>Comprehensive healthcare schemes for employees and dependants </div>
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<div>More that we love to tell you along the process!</div>
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</div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span>
<div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div>
</div>
<div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>
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