Workplace Technology Lead at ShopMy

<div class="content-intro"><p><strong>Join ShopMy – Powering the Future of Digital Marketing</strong></p> <p>ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.<br><br>ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.<br><br>At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.</p></div><p><strong>About The Role:</strong></p> <p>We’re looking for a proactive, resourceful, and systems-minded <strong>Workplace Technology Lead</strong> to own the employee technology experience at ShopMy. This role sits at the intersection of People and Technology — ensuring our team has secure, seamless access to the tools, systems, and devices they need to do their best work.</p> <p>You’ll manage onboarding and offboarding across our tech stack, streamline vendor and contract ownership, support SSO and identity management, and ensure hardware, software, and security standards scale with the company.</p> <p>As a core member of the People team, you’ll partner closely with People Ops to design and deliver a seamless employee technology experience. This role starts as a hands-on, execution-focused position and evolves into strategic ownership of ShopMy’s workplace technology function as the company scales. It is NYC-based and requires regular in-office presence to support hardware, office setup, and day-to-day execution.</p> <p>&nbsp;</p> <p><strong>Your Impact to The Role:</strong></p> <ul> <li data-start="1840" data-end="2072"><strong data-start="1840" data-end="1871">Account &amp; Access Management</strong>:&nbsp;Own logins, licensing, and SSO/identity management across Google Workspace and other core systems.&nbsp;Manage Slack administration, email domains, and inbox access, including terminations and handoffs.</li> <li data-start="1840" data-end="2072"><strong data-start="2075" data-end="2108">Tool Onboarding &amp; Offboarding</strong>:&nbsp;Run end-to-end tool provisioning for new hires, including accounts, seat management, and file transfers.&nbsp;Manage company technology plans, hardware procurement and set up, Rippling MDM enrollment, device trade-ins, device repairs and replacement processes.&nbsp;Evaluate tool options, centralize tool vendors and manage ongoing contracts</li> <li data-start="1840" data-end="2072"><strong data-start="2428" data-end="2474">Systems Implementation &amp; Strategic Support</strong>:&nbsp;Serve as an internal tech-stack expert and tool evaluator.&nbsp;Partner with Engineering to ensure clean integrations and scalable workflows.&nbsp;Support workflow creation, automations, and integrations.</li> <li data-start="1840" data-end="2072"><strong data-start="2670" data-end="2701">In-Office Equipment &amp; Setup</strong>:&nbsp;Oversee office hardware and infrastructure (WiFi, network security, monitors, peripherals).&nbsp;Track asset inventory for laptops, phones, and accessories.&nbsp;Support internal meetings and events with live troubleshooting.</li> <li data-start="1840" data-end="2072"><strong data-start="2923" data-end="2962">Troubleshooting &amp; Technical Support</strong>:&nbsp;Serve as the primary point of support for employees on software, hardware, and tool integration issues.&nbsp;Build and maintain a self-service knowledge base and FAQs.</li> <li data-start="2923" data-end="3123"><strong data-start="3126" data-end="3151">Security &amp; Compliance</strong>:&nbsp;Partner with Engineering to manage device security, endpoint protection audit logging, and develop information security protocols.&nbsp;Own SOC 2 readiness and ongoing compliance from a workplace technology perspective, including control implementation, tooling, and audit partnership.&nbsp;Implement best practices for secure provisioning, data protection, and compromised account monitoring.<br><br></li> </ul> <p><strong>You Are Energized By:</strong></p> <ul> <li data-start="3453" data-end="3532">Building systems and processes that make employees’ day-to-day work seamless.</li> <li data-start="3453" data-end="3532">Solving technical problems with both speed and empathy.</li> <li data-start="3453" data-end="3532">Being the connective tissue between People, Engineering, and every ShopMy team.</li> <li data-start="3453" data-end="3532">Creating scalable solutions that balance security and usability.</li> <li data-start="3453" data-end="3532">Helping a fast-growing company stay productive, secure, and future-ready.</li> </ul> <p>&nbsp;</p> <p><strong>What We Are Looking For:</strong></p> <ul> <li>5–7 years of experience in IT operations, workplace technology, or people-tech roles.</li> <li>Hands-on experience with Google Workspace, SSO/identity tools&nbsp; and MDM solutions&nbsp;</li> <li>Strong organizational skills with the ability to centralize and document processes across multiple systems.</li> <li>Experience onboarding and offboarding employees in high-growth environments.</li> <li>Comfortable managing vendor relationships and tool evaluations.</li> <li>Security and compliance oriented to enable leveling up of digital security.&nbsp;</li> <li>High EQ and communication skills — you work cross-functionally with empathy and clarity.</li> <li>Bias toward action — you can toggle between strategic system design and hands-on troubleshooting.</li> <li>Excitement around building the workplace technology function from the ground up.</li> </ul> <p>&nbsp;</p> <p data-start="4516" data-end="4535"><strong data-start="4516" data-end="4533">Bonus Points:</strong></p> <ul> <li>Experience with SaaS management tools (BetterCloud, Torii, Zylo).</li> <li>Familiarity with security standards (SOC2, ISO27001, GDPR).</li> <li>Prior experience in a startup or creator economy environment.</li> <li>Knowledge of no-code automation tools (Zapier, Workato).</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.&nbsp;</p></div><div class="title">New York Pay Range</div><div class="pay-range"><span>$140,000</span><span class="divider">&mdash;</span><span>$190,000 USD</span></div></div></div><div class="content-conclusion"><div> <p><em>The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!</em></p> <p><br>ShopMy offers a bundle of benefits on top of being a great place to work.&nbsp;</p> </div> <p>Our teammates are provided benefits such as:</p> <ul> <li>Medical &amp; Dental Coverage at 70%</li> <li>Equity in ShopMy</li> <li>Flexible PTO</li> <li>14 weeks of parental leave</li> <li>Wellness &amp; Social Stipend</li> <li>Technology Stipend</li> <li>Learning &amp; Development Stipend&nbsp;</li> <li>401k program (3% automated contribution from ShopMy!)</li> <li>Wellhub Membership</li> <li>Company retreats</li> <li>Opportunity to monetize your influence- all employees build out a ShopMy page!</li> <li>Birthday PTO</li> <li>Brand new NYC HQ office</li> </ul> <p>&nbsp;</p></div>