Data Center Operations Engineer at PlayStation Global

<div class="content-intro"><p><strong>Why Sony Interactive Entertainment?</strong></p> <p>Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.</p></div><h3><span style="color: #000000;"><strong>Data Center Operations Engineer</strong></span></h3> <p><span style="color: #000000;">Location: Aliso Viejo / Los Angeles</span></p> <p>Status: On-Site to both locations&nbsp;</p> <h3>&nbsp;</h3> <h3><span style="color: #000000;"><strong>Why Join Us?</strong></span></h3> <p><span style="color: #000000;">At Sony Interactive Entertainment, our data center operations team plays a critical role in supporting the infrastructure behind a global gaming platform. This role offers the opportunity to work hands-on in production environments, contribute to large-scale infrastructure deployments, and develop strong operational expertise within a high-performing global team.</span></p> <p><span style="color: #000000;">Sony Interactive Entertainment is seeking a Data Center Operations Engineer to support our production data center environments. This role is part of the Data Center Operations team and is responsible for the hands-on deployment, maintenance, and support of infrastructure within live production facilities. &nbsp;If you are detail-oriented, operationally disciplined, and enjoy working directly with physical infrastructure, we would love to hear from you..</span></p> <p><span style="color: #000000;">The primary focus of this position is day-to-day data center operations — including hardware installations, break/fix activities, inventory management, and operational process support. This role works closely with Systems Engineering and Network Engineering teams to provide reliable on-site infrastructure execution in support of critical production services.</span></p> <p><span style="color: #000000;">This position requires strong attention to detail, comfort working in live environments, and a disciplined approach to change management and operational standards.</span></p> <h2>&nbsp;</h2> <h2><span style="color: #000000;"><strong>What You’ll Do</strong></span></h2> <ul> <li style="color: #000000 !important;"> <p><span style="color: #000000;">Deploy (rack and cable) new server and infrastructure hardware across data center locations.<br></span></p> </li> <li style="color: #000000 !important;"> <p><span style="color: #000000;">Perform hardware break/fix activities including replacement of drives, RAM, CPUs, power supplies, and other server components.<br></span></p> </li> <li style="color: #000000 !important;"> <p><span style="color: #000000;">Troubleshoot and support existing infrastructure to ensure production environments remain stable and operational.<br></span></p> </li> <li style="color: #000000 !important;"> <p><span style="color: #000000;">Maintain accurate asset inventory and lifecycle tracking records.<br></span></p> </li> <li style="color: #000000 !important;"> <p><span style="color: #000000;">Support vendor RMA processes and coordinate hardware returns and replacements.<br></span></p> </li> <li style="color: #000000 !important;"> <p><span style="color: #000000;">Assist in documenting and refining operational processes and procedures.<br></span></p> </li> <li style="color: #000000 !important;"> <p><span style="color: #000000;">Coordinate with Procurement to track hardware orders and deliveries.<br></span></p> </li> <li style="color: #000000 !important;"> <p><span style="color: #000000;">Support structured cabling activities to ensure installations meet defined standards.<br></span></p> </li> <li style="color: #000000 !important;"> <p><span style="color: #000000;">Execute approved change activities in live production environments in accordance with change management procedures.<br></span></p> </li> <li style="color: #000000 !important;"> <p><span style="color: #000000;">Provide on-site support to Systems and Network Engineering teams during deployments and maintenance windows.<br><br></span></p> </li> </ul> <h2><span style="color: #000000;"><strong>Who You Are</strong></span></h2> <ul> <li style="color: #000000 !important;"> <p><span style="color: #000000;">2+ years of experience working in a production data center environment.<br></span></p> </li> <li style="color: #000000 !important;"> <p><span style="color: #000000;">Hands-on experience deploying and supporting server hardware.<br></span></p> </li> <li style="color: #000000 !important;"> <p><span style="color: #000000;">Experience replacing hardware components such as drives, RAM, CPUs, motherboards, and power supplies.<br></span></p> </li> <li style="color: #000000 !important;"> <p><span style="color: #000000;">Familiarity with asset management tracking and reporting.<br></span></p> </li> <li style="color: #000000 !important;"> <p><span style="color: #000000;">Understanding of vendor RMA processes.<br></span></p> </li> <li style="color: #000000 !important;"> <p><span style="color: #000000;">Strong understanding of data center operational best practices.<br></span></p> </li> <li style="color: #000000 !important;"> <p><span style="color: #000000;">Working knowledge of change management principles in online production environments.<br></span></p> </li> <li style="color: #000000 !important;"> <p><span style="color: #000000;">Highly organized with the ability to manage multiple tasks simultaneously.<br></span></p> </li> <li style="color: #000000 !important;"> <p><span style="color: #000000;">Strong interpersonal and communication skills with the ability to work collaboratively.<br></span></p> </li> <li style="color: #000000 !important;"> <p><span style="color: #000000;">Comfortable working in hands-on environments, including lifting and racking equipment up to 50 lbs unassisted.<br></span></p> </li> <li style="color: #000000 !important;"> <p><span style="color: #000000;">Valid driver’s license required.<br></span></p> </li> <li style="color: #000000 !important;"> <p><span style="color: #000000;">Up to 30% travel required with this position.</span></p> </li> </ul> <p>&nbsp;</p> <p><span style="color: #000000;">Location: Also Viejo / Los Angeles&nbsp;</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-weight: 400;"><strong><em>Please refer to our <a href="https://www.playstation.com/en-us/legal/careers-privacy-notice/">Candidate Privacy Notice</a>&nbsp;for more information about how we process your personal information, and your data protection rights.</em></strong></span></p> <p>&nbsp;</p> <p><span style="font-weight: 400;">At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.<br></span><span style="font-weight: 400;"><br>Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.&nbsp;<br></span><span style="font-weight: 400;"><br>In addition, this role </span><span style="font-weight: 400;">is eligible</span><span style="font-weight: 400;"> for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. </span><span style="font-weight: 400;">This role also may be eligible for a bonus package.</span><span style="font-weight: 400;"> Click&nbsp;</span><a href="https://careers.playstation.com/benefits" target="_blank"><strong>here</strong></a><span style="font-weight: 400;"> to learn more.</span></p> <p>&nbsp;</p></div><div class="title">The estimated base pay range for this role is listed below.</div><div class="pay-range"><span>$117,500</span><span class="divider">&mdash;</span><span>$176,300 USD</span></div></div></div><div class="content-conclusion"><p class="p1">Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.</p> <p class="p1">Please refer to our&nbsp;<a href="https://www.playstation.com/legal/careers-privacy-notice/" target="_blank">Candidate Privacy Notice</a>&nbsp;for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.</p> <p><strong>Equal Opportunity Statement:</strong></p> <p><em>Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.</em></p> <p><em>We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.&nbsp;</em></p> <p><em>Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.</em></p> <p>&nbsp;</p></div>