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Arize AI

Engineering Manager - Product & Platform at Arize AI

Remote (United States)Full-timeRemoteEngineeringPosted about 1 month ago

About the Role

<div class="content-intro"><h3>About Arize</h3> <p>AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. <strong data-stringify-type="bold">Arize AI is the leading AI &amp; Agent Engineering observability and evaluation platform</strong>, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence.</p> <p>We’re a <strong data-stringify-type="bold">Series C</strong>&nbsp;company backed by top-tier investors,<strong data-stringify-type="bold">&nbsp;</strong>with<strong data-stringify-type="bold">&nbsp;over $135M in funding</strong>&nbsp;and a rapidly growing customer base of&nbsp;<strong data-stringify-type="bold">150+ leading enterprises and Fortune 500 companies.&nbsp;</strong>Customers like&nbsp;<a class="c-link" href="http://booking.com/" target="_blank" data-stringify-link="http://Booking.com" data-sk="tooltip_parent">Booking.com</a>, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.</p></div><h3><strong>Why this role matters</strong></h3> <p>Arize AX is the <strong>AI &amp; Agent Engineering Platform</strong> – one place to develop, evaluate, and operate AI at scale. From tracing and evaluators to experiments and monitoring, we help AI teams close the loop between development and production.</p> <p>The platform is already running at real scale – trillions of spans per month, tens of millions of evals, and millions of OSS downloads – and adoption is only accelerating. To keep up, we need engineering leaders who can move fluidly between building product-facing experiences and scaling backend systems.</p> <p>This is not a narrow “frontend EM” or “infra EM” role. It’s a hybrid – product-engineering meets backend/infrastructure – for someone who enjoys solving hard technical problems while also growing people and driving projects.</p> <h3><strong>What you’ll do</strong></h3> <ul> <li>Contribute as an engineer on complex product and infrastructure challenges – building features that customers touch and scaling the systems behind them. One week you may be reviewing designs for a new workflow in the UI, the next digging into performance bottlenecks in the query layer.</li> <li>Lead a team of engineers and tech leads – hiring, mentoring, and creating the conditions for them to do the best work of their careers.</li> <li>Drive projects end-to-end – ensuring scope is clear, trade-offs are well understood, and delivery is predictable.</li> <li>Work cross-functionally with Product and Design to set direction, and with Solutions and Support to make sure we’re solving the real problems our customers face in production.</li> </ul> <h3><strong>What success looks like</strong></h3> <ul> <li>Your team ships impactful features and infrastructure improvements reliably – without burning out.</li> <li>Systems and workflows you touch become more scalable, reliable, and maintainable.</li> <li>Engineers you manage are growing into broader scope and leadership.</li> <li>Product, Design, Solutions, and Support see you as a trusted partner who helps turn customer needs into product reality.</li> </ul> <h3><strong>What we’re looking for</strong></h3> <ul> <li>You’ve been both an IC and a manager – you know what great engineering looks like at the system and code level, and you know how to build and lead teams.</li> <li>Strength across both product/fullstack engineering and backend/infrastructure – comfortable moving between customer-facing workflows and the systems that power them.</li> <li>Experience balancing people leadership, project execution, and technical depth.</li> <li>Clear, direct communicator who builds trust across teams.</li> </ul> <h3><strong>Bonus points</strong></h3> <ul> <li>Prior founder or early-stage builder – comfortable creating clarity in ambiguity and wearing multiple hats.</li> <li>Experience with open standards like OpenTelemetry or OpenInference, or contributing to OSS.</li> <li>Background in ML/LLM infrastructure, observability, or evaluation tools.</li> <li>A track record of building developer platforms or enterprise products that engineers love to use.</li> </ul> <h3><strong>Why Arize</strong></h3> <ul> <li><strong>Mission</strong> – help teams build AI that actually works in the real world.</li> <li><strong>Scale</strong> – systems operating at trillions of spans and tens of millions of evals per month.</li> <li><strong>Growth</strong> – join at an inflection point and help shape both the product and the team.</li> </ul> <p>The estimated annual salary and variable compensation for this role is between $180,000 - $250,000 USD, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.</p> <p>While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.</p><div class="content-conclusion"><h3>More About Arize</h3> <p>Arize’s mission is to make the world’s AI work—and work for people.<br>Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge—understanding whether AI is performing and how to improve it at scale.</p> <p>Learn more about what we're doing here:</p> <p><a href="https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/">https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/</a></p> <p><a href="https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/">https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/</a></p> <p><strong>Diversity &amp; Inclusion @ Arize</strong></p> <p>Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture</p> <ul> <li>Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI</li> <li>Culturally conscious events such as LGBTQ trivia during pride month</li> <li>We have an active Lady Arizers subgroup</li> </ul></div>