IT Support Technician at Varda Space Industries

El Segundo, California, United StatesFull-timeSite Reliability Posted 20 days ago

About the Role

<div class="content-intro"><h2>About Varda</h2> Low Earth orbit is open for business. Varda is accelerating the development of commercial space infrastructure, from in-orbit pharmaceutical processing to reliable and economical reentry capsules.  From life-saving pharmaceuticals to more powerful fiber optics, there is a world of products used on Earth today that can only be manufactured in space. Varda is accelerating innovation in the orbital economy by creating both the products and infrastructure needed so space can directly benefit life on Earth. Our mission is to expand the economic bounds of humankind.  Our team is uniquely suited to accomplishing this goal, with leadership and staff comprised of veterans from SpaceX, Blue Origin, major pharmaceutical companies and Silicon Valley. Varda was founded in January 2021 by Will Bruey and Delian Asparouhov with significant backing from world class investors including Khosla Ventures, Lux Capital, Founders Fund, Caffeinated Capital, General Catalyst, and Also Capital.  Varda is headquartered in El Segundo, California, where we have offices and a production facility where our vehicles, equipment, and materials are built, integrated, and tested. Varda also has offices in Washington, DC and Huntsville, AL. Join Varda, and work to create a bustling in-space ecosystem.</div><h2></h2> About the Role At Varda, we're building the first routine industrial operations in space — and we need our technology to be as reliable as our rockets. As an IT Support Technician, you'll be the person who makes that happen on the ground. You'll own the day-to-day technology experience for engineers, manufacturers, and operators working on cutting-edge spacecraft, keeping every endpoint, application, and network running at mission speed. If you thrive in fast-moving environments, love solving problems across a diverse tech stack, and want your work to directly support humanity's expansion into space, this role is for you. This is a full-time, exempt position at our El Segundo headquarters. Responsibilities <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Provision, image, and support macOS and Windows endpoints across the organization — hardware, software, and everything in between.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Administer Jamf and ThreatLocker to maintain endpoint configuration, patching, and security compliance.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Own the user lifecycle in Okta and Active Directory — onboarding, offboarding, access provisioning, and SSO management.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Support core tools including Google Workspace, Microsoft 365 GCC High, Jira, Confluence, Slack, and Smartsheet.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Maintain conference room AV, office networking (Cisco Meraki), and physical security systems (Kisi, Envoy).</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Monitor and respond to security alerts from CrowdStrike and Zscaler, escalating incidents as needed.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Manage secure access workflows and credential tooling via 1Password Business.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Support compliance efforts across Vanta, ITAR, and GCC-High requirements.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Maintain asset inventory from procurement through disposal.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Build and maintain IT documentation, SOPs, and knowledge base articles in Confluence.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Write scripts (Bash, PowerShell, Python) to automate provisioning, reporting, and routine operations.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Own special projects end-to-end, delivering on time with minimal oversight.</li> </ul> Basic Qualifications <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">2+ years in an IT support or systems administration role.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Proficiency with macOS and Windows endpoint administration — imaging, configuration, and troubleshooting.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Working knowledge of Okta and Active Directory.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Solid networking fundamentals: TCP/IP, DNS, DHCP, VLANs, Wi-Fi.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Strong communicator who can engage technical and non-technical stakeholders equally well.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Self-starter who manages competing priorities without dropping the ball.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">U.S. citizen or lawful permanent resident (ITAR requirement).</li> </ul> Preferred Qualifications <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Jamf Pro experience for macOS fleet management.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Familiarity with zero-trust architectures and Zscaler ZPA/ZIA.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Exposure to AWS and SaaS administration.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Experience with NIST 800-171, CMMC, or ITAR compliance frameworks.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 12pt;">Background in a high-growth startup or aerospace environment.</li> </ul> <h2>Pay Range</h2> <ul> <li style="font-size: 12pt;">Level 1: $27.00 - 36.00/per hour</li> <li style="font-size: 12pt;">Level 2: $31.00 - 42.55/per hour</li> <li style="font-size: 12pt;">Level 3: $36.00 - 48.30/per hour</li> <li style="font-size: 12pt;">This role is on-site in El Segundo, CA</li> <li style="font-size: 12pt;">Leveling and base salary is determined by job-related skills, education level, experience level, and job performance</li> <li style="font-size: 12pt;">You will be eligible for long-term incentives in the form of stock options and/or long-term cash awards</li> </ul>  <div class="content-conclusion"><div> <h2>ITAR Requirements</h2> </div> <ul> <li> Varda, like all employers, must ensure that its employees working in the United States are lawfully authorized to work in the U.S.  Additionally, our employees are exposed to and have access to certain export-controlled items. At present, some of our technology to which employees have access requires a license to be exported to individuals other than “U.S. Persons” as defined in U.S. export regulations. Because our employees are provided access to export-controlled items, our current policy is to only hire “U.S. persons” who are permitted to have access to our technology without an export license.  “US person” means: U.S. citizen, U.S. lawful permanent resident, or protected individual as defined by 8 U.S.C. 1324b(a)(3) (i.e., individual admitted to the U.S. as a refugee or granted asylum in the U.S.)  Learn more about the ITAR <a href="https://www.pmddtc.state.gov/?id=ddtc_kb_article_page&sys_id=24d528fddbfc930044f9ff621f961987">here</a>.  </li> </ul> <h2>Benefits</h2> <div> <ul> <li>Exciting team of professionals at the top of their field working by your side</li> <li>Equity in a fully funded space startup with potential for significant growth (interns excluded)</li> <li>401(k) matching (interns excluded)</li> <li>Unlimited PTO (interns excluded)</li> <li>Health insurance, including Vision and Dental</li> <li>Lunch and snacks provided on site every day. Dinners provided twice a week. </li> <li>Maternity / Paternity leave (interns excluded)</li> </ul>   Varda Space Industries is an Equal Opportunity Employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.  Candidates and employees are always evaluated based on merit, qualifications, and performance.  We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, martial status, mental or physical disability, or any other legally protected status.   <h2>E-Verify Statement</h2> Varda Space Industries, Inc. participates in the U.S. Department of Homeland Security E-Verify program. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the <a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Femployees%2Fe-verify-overview&data=05%7C01%7Ctyree%40varda.com%7C22201ef47a8142f3b0a708dbd0f6e47b%7C1b36161382e94a8784f78a213228882f%7C0%7C0%7C638333531041144158%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=3toCq47V%2FiQtV%2B5rEKFG0tfg0yXkNTv4SuLE2Xy40Rk%3D&reserved=0" data-auth="Verified" data-linkindex="5">E-Verify</a> program. E-Verify Notice                                                               Right To Work Notice <a>Read more</a>                                                                             <a>Read more</a>   </div></div>

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