Senior Product Operations Manager at OKX

<div data-page-id="ZNt0djHJfo98a6xAgbel8CfWgoc" data-lark-html-role="root" data-docx-has-block-data="false"> <h2 class="heading-2 ace-line old-record-id-YxjZdPlfboMTwVxPJhYlPvjogCc">Who We Are</h2> <div class="ace-line ace-line old-record-id-UsU0d5tfnoxeTgxnsZHlWL2agbd">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</div> <div class="ace-line ace-line old-record-id-SRwpdG1nPompRTxsLUylo02rg9g">OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand for hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.</div> <div class="ace-line ace-line old-record-id-LIs4dWN8Tooq8RxGo4LleY1ug0d">Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.</div> <div class="ace-line ace-line old-record-id-EEundXelDoM3e4xCrqMliyycgEf">OKX is part of OKG, a group that brings the value of blockchain to users around the world through leading products including OKX, OKX Wallet, OKLink, and more.</div> <div class="ace-line ace-line old-record-id-LmpUdeC3Eo8wqtx4xqQlUyB9gVb">&nbsp;</div> <h2 class="heading-2 ace-line old-record-id-SHrYd1GzLoFGVIxTDR9lAmEqg8d">About the Role</h2> <div class="ace-line ace-line old-record-id-W2fbdnZbIornR4xIzm5lV96Xg3d">We are looking for a Senior Operations Manager to lead and scale operational activities for OKX in Turkey. This role will be responsible for ensuring efficient local operations, supporting regulatory and compliance alignment, and working closely with cross-functional teams to deliver a seamless experience for users and partners.</div> <div class="ace-line ace-line old-record-id-AAY4dt1puolAiLxgM2ylMhWQgtd">This role sits at the intersection of operations, strategy, and cross-functional execution, supporting the continued growth of the Turkish market. As a senior individual contributor, the role requires strong ownership, sound judgment, and the ability to collaborate effectively with global and regional stakeholders.</div> <div class="ace-line ace-line old-record-id-NwZpdUHxUojwpqxdfQNlDV7hgOc">&nbsp;</div> <h2 class="heading-2 ace-line old-record-id-Ci9bdHZs8oELmfxde60lV7tEg9c">What You’ll Be Doing</h2> <h3 class="heading-3 ace-line old-record-id-L2AKdga1MoLstCxE2g1l35IWgFh">Operational Leadership</h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-XhB9d7VoFoL3SJxEQSQlBu2JgKf" data-list="bullet"> <div>Oversee and optimize day-to-day operational activities for the Turkish market.</div> </li> <li class="ace-line ace-line old-record-id-E6qYd1C1XoX3NkxoEDHlnKWlg96" data-list="bullet"> <div>Develop and implement scalable operational processes to support growth and efficiency.</div> </li> <li class="ace-line ace-line old-record-id-XzVFdida0opD1XxH8Ejl0lo8gZb" data-list="bullet"> <div>Monitor operational performance metrics and drive continuous improvement initiatives.</div> </li> <li class="ace-line ace-line old-record-id-QnnYd7PNxomqWNxPxKblJOULgrb" data-list="bullet"> <div>Support the successful launch and operational rollout of new products and services.</div> </li> <li class="ace-line ace-line old-record-id-XTASdNWWVoSyrFxjqbEl3v9qgOQ" data-list="bullet"> <div>Partner onboarding and integration management (bank partnerships, KYC integrations, payment rails)</div> </li> <li class="ace-line ace-line old-record-id-NoZadn7DyoGMpKxCY8Flbqhlg7f" data-list="bullet"> <div>Lead go-to-market execution for new product launches in the Turkish market</div> </li> <li class="ace-line ace-line old-record-id-NoZadn7DyoGMpKxCY8Flbqhlg7f" data-list="bullet">Partner onboarding and integration management (bank partnerships, KYC integrations, payment rails)</li> <li class="ace-line ace-line old-record-id-NoZadn7DyoGMpKxCY8Flbqhlg7f" data-list="bullet">Lead go-to-market execution for new product launches in the Turkish market</li> </ul> <h3 class="heading-3 ace-line old-record-id-FbhJd2TPPogUmzxiML2lYTUTgnF">Cross-Functional Collaboration</h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-ZnHgdDDuRo7GglxH9q1l5Z5ig7c" data-list="bullet"> <div>Act as a key operational bridge between local teams and global functions.</div> </li> <li class="ace-line ace-line old-record-id-NUACdN83ko0ihyxBUAHlzekVg4f" data-list="bullet"> <div>Partner closely with teams including Compliance, Risk, Product, Customer Support, Marketing, and Business Development.</div> </li> <li class="ace-line ace-line old-record-id-ODxXd94w5oNGolxICsjl7mJsg9f" data-list="bullet"> <div>Ensure smooth coordination across departments for operational initiatives and market expansion activities.</div> </li> <li class="ace-line ace-line old-record-id-GCfMdxRQVoXyZmx4Yt9lEC2ogEA" data-list="bullet"> <div>Serve as the primary operational liaison between local market needs and global Product &amp; Engineering teams, translating regulatory and user requirements into actionable product feedback</div> </li> </ul> <h3 class="heading-3 ace-line old-record-id-T3zKdfwnmoKhm1xMtOWlQPi1gsg">Market &amp; Competitive Intelligence</h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-U78Hd0V0OoVOohxZgFclzL4bgXd" data-list="bullet"> <div>Conduct structured competitive analysis across local and regional peers (spread quality, liquidity depth, pair availability, UX benchmarking)</div> </li> <li class="ace-line ace-line old-record-id-B7badEwVToTe1vxhPOhlXaaQgLe" data-list="bullet"> <div>Produce executive-level problem reports and strategic briefs for senior stakeholders</div> </li> </ul> <h3 class="heading-3 ace-line old-record-id-YDpWd4t3yoUo6Axrp14liFtMgMf">Regulatory &amp; Market Alignment</h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-WoBGd4iIGoV3RPxb49hlbQDJgIe" data-list="bullet"> <div>Work closely with internal compliance and legal teams to ensure operational processes align with Turkish regulatory requirements.</div> </li> <li class="ace-line ace-line old-record-id-Zf8ZdUHSfoSgpPxHjvWlffRsgHg" data-list="bullet"> <div>Monitor regulatory developments and help adapt operational practices accordingly.</div> </li> <li class="ace-line ace-line old-record-id-XF5WdVJHPoYIC4xkOP9lDffXgud" data-list="bullet"> <div>Support regulatory readiness and internal policy implementation related to the Turkish market.</div> </li> </ul> <h3 class="heading-3 ace-line old-record-id-IJvsdpWwboqzZDxdVjYlVMgIg1e">Process Optimization &amp; Problem Solving</h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-FeSudBJVvohwT8xGO2hlnfZvgng" data-list="bullet"> <div>Identify operational bottlenecks and inefficiencies and implement scalable solutions.</div> </li> <li class="ace-line ace-line old-record-id-T2AAdICy8oqI60xCGYSlgGI0gIf" data-list="bullet"> <div>Develop and maintain standard operating procedures (SOPs) and best practices for the region.</div> </li> <li class="ace-line ace-line old-record-id-Vy0YdqZYFou8GGxoPGBlRk1tgvh" data-list="bullet"> <div>Lead operational initiatives that improve service quality, operational reliability, and user experience.</div> </li> </ul> <h3 class="heading-3 ace-line old-record-id-BW1qdA0B4ok6GsxtjHslULWuglh">Stakeholder Management</h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-BrkqdUGTCoyIadxIGLKlhUCrgxh" data-list="bullet"> <div>Collaborate with regional and global leadership teams on strategic initiatives for Turkey.</div> </li> <li class="ace-line ace-line old-record-id-TckqdALY1oovP0xhDdrlJIESg1b" data-list="bullet"> <div>Build strong working relationships with internal stakeholders and external partners.</div> </li> <li class="ace-line ace-line old-record-id-BmpZdpY6Rol7TrxDWM6lFHwigvh" data-list="bullet"> <div>Provide clear operational reporting, updates, and insights to senior leadership.</div> </li> </ul> <h2 class="heading-2 ace-line old-record-id-AKiSdnMBSoiEasxJKzolsfHVgbb">What We Look For In You</h2> <h3 class="heading-3 ace-line old-record-id-IubzdY9FyokrDoxnlAjlkWPcgme">Requirements</h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-Fz1RdwPOyoGqhXxgYcHlRPbSgfe" data-list="bullet"> <div>Bachelor’s degree in Business, Engineering, Economics, or a related field.</div> </li> <li class="ace-line ace-line old-record-id-VsqCd6rlVocK0fx6oggltQZXgMC" data-list="bullet"> <div>6+ years of experience in operations, business management, strategy, or a similar role.</div> </li> <li class="ace-line ace-line old-record-id-FUKydchlToKYhlxERzDlxHYfgzc" data-list="bullet"> <div>Experience working in crypto, fintech, financial services, or high-growth technology companies.</div> </li> <li class="ace-line ace-line old-record-id-OYrJdh8jhorRizxizielwyJQgHf" data-list="bullet"> <div>Strong understanding of the Turkish market and regulatory environment.</div> </li> <li class="ace-line ace-line old-record-id-OnR7dzt21o6K73xDs0RlvW2jgkh" data-list="bullet"> <div>Proven ability to design and improve operational processes in fast-paced environments.</div> </li> <li class="ace-line ace-line old-record-id-ImL3dTRO4oHlsCxd5t7luJ31gFb" data-list="bullet"> <div>Excellent communication skills in English and Turkish (written and spoken).</div> </li> <li class="ace-line ace-line old-record-id-Be50dqFAlo7IhkxL7o8l6kGpghd" data-list="bullet"> <div>Strong analytical thinking, problem-solving ability, and attention to detail.</div> </li> <li class="ace-line ace-line old-record-id-BSQXdWftOolaZex05gZlhk4jguc" data-list="bullet"> <div>Ability to work cross-functionally and influence stakeholders across multiple teams.</div> </li> <li class="ace-line ace-line old-record-id-MEXBdCQL7oZ2VMxr9ROlxn6GgMg" data-list="bullet"> <div>Experience working directly with compliance, product, and engineering teams to deliver regulated product features</div> </li> <li class="ace-line ace-line old-record-id-WbRudF7H1oypBhxkFJ6lKnrdgtd" data-list="bullet"> <div>Demonstrated ability to structure and communicate complex operational or product gaps to executive audiences</div> </li> </ul> <h3 class="heading-3 ace-line old-record-id-F5HTdDdgzoOJojxZ0xEls28Zgbe">Nice to Have</h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-P0nOdYtVponPjHxHcAvllo8cgpc" data-list="bullet"> <div>Experience working at a cryptocurrency exchange or Web3 company.</div> </li> <li class="ace-line ace-line old-record-id-LQAVdHEL9ofigyxMKedlMeZQgNd" data-list="bullet"> <div>Familiarity with digital asset trading platforms, custody solutions, or blockchain-based products.</div> </li> <li class="ace-line ace-line old-record-id-I7cxd6ADpo2y5bxbxXWlOW0Iggh" data-list="bullet"> <div>Experience working in regulated environments within fintech, trading, or payments.</div> </li> <li class="ace-line ace-line old-record-id-K50GdcXg7odhJrxnORolaEFigMg" data-list="bullet"> <div>Experience managing regional operational initiatives or supporting market expansion.</div> </li> <li class="ace-line ace-line old-record-id-ClJxd3OOGogsJKxgVAQlOdbXgDc" data-list="bullet"> <div>Strong data-driven mindset with experience using operational dashboards or analytics tools.</div> </li> </ul> </div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span> <div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div> </div> <div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to&nbsp;</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>