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Keeper Security, Inc.

Analyst Relations Manager at Keeper Security, Inc.

Remote, USFull-timeRemoteCommunicationsPosted 19 days ago
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About the Role

<p>Keeper Security is hiring an Analyst Relations Manager to join our Global Communications team. This individual will own and execute the day-to-day analyst relations program at Keeper by managing evaluations, timelines, coordination and internal workflows to ensure effective analyst engagement. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago.</p> <p>Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies as the leader of Keeper’s analyst relations operations.</p> <p><strong>About Keeper</strong></p> <p>Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at <a href="http://keepersecurity.com">KeeperSecurity.com</a>.</p> <p><strong>About the Role</strong></p> <p>Keeper Security is seeking an Analyst Relations Manager to own and operate the day-to-day execution of the Analyst Relations (AR) program. This role is ideal for a strong project and program manager who thrives on coordination, timelines and process ownership. The Analyst Relations Manager will oversee analyst evaluations, questionnaires, calendars, internal reviews and follow-through, ensuring consistency, accuracy and momentum across all analyst engagements.</p> <p>This is a junior-to-mid level manager role with room to grow, well-suited for candidates with experience in analyst relations operations, research coordination, product marketing support or program management in a SaaS or enterprise environment. Success is measured by operational excellence, reliability and execution.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Own the operational execution of Keeper’s analyst relations program, including timelines, workflows, and documentation</li> <li>Manage analyst evaluation processes (e.g., Magic Quadrant, Forrester Wave, MarketScape), including questionnaires, data collection, internal routing, reviews, revisions, and final submissions</li> <li>Coordinate internal stakeholders across product, engineering, marketing, PR and leadership to ensure inputs are accurate, complete, and delivered on time</li> <li>Maintain analyst calendars, briefing schedules, biweekly check-ins, and long-range planning for key firms and coverage areas</li> <li>Support analyst briefings, inquiries and follow-ups by preparing materials, coordinating participants, taking notes, and tracking discussion themes over time&nbsp;</li> <li>Ensure Keeper’s product capabilities, roadmap and positioning are clearly and consistently represented across analyst interactions and evaluations</li> <li>Organize and synthesize analyst feedback, market observations, and competitive insights for internal teams&nbsp;</li> <li>Partner with PR and marketing to promote analyst coverage and insights for web, media, social media, and campaign use&nbsp;</li> <li>Manage AR tools, databases, report libraries, and licensing access</li> <li>Track program metrics and deliver regular internal summaries on analyst activity, evaluation status, and upcoming milestones&nbsp;</li> <li>Collaborate with teams supporting industry recognition, software review, and peer validation platforms (e.g., Gartner Peer Insights), ensuring alignment with analyst evaluations and messaging where appropriate&nbsp;</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>3+ years of experience in analyst relations support, research coordination, project/program management, product marketing or a related role</li> <li>Clear understanding of the identity security industry&nbsp;</li> <li>Strong organizational and project management skills, with a track record of owning complex, multi-stakeholder workflows</li> <li>Excellent written and verbal communication skills; comfortable working with executives and cross-functional teams</li> <li>Ability to quickly learn technical products and market concepts, with support from internal subject-matter experts</li> <li>Experience working with analyst firms, research processes or evaluation cycles is a plus but not required</li> <li>Comfort managing tools, calendars, documentation and structured processes</li> </ul> <p><strong>Benefits</strong></p> <ul> <li>Medical, Dental &amp; Vision (inclusive of domestic partnerships)</li> <li>Employer Paid Life Insurance &amp; Employee/Spouse/Child Supplemental life</li> <li>Voluntary Short/Long Term Disability Insurance</li> <li>401K (Roth/Traditional)</li> <li>A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)</li> <li>Above-market annual bonuses</li> </ul> <p>Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p> <p>Classification: Exempt</p><div class="content-conclusion"><p>&nbsp;</p> <p class="pf0"><strong><span class="cf0">Keeper Candidate Privacy Notice</span></strong></p> <p class="pf0"><span class="cf1">This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).</span></p> <p class="pf0"><span class="cf1"> 1. </span><strong><span class="cf0">Data We Collect</span></strong></p> <p class="pf0"><span class="cf1">Information You provide:</span></p> <ul> <li class="pf1"><span class="cf1">Contact details, CV/resume, cover letter</span></li> <li class="pf1"><span class="cf1">Employment history, qualifications, work eligibility</span></li> <li class="pf1"><span class="cf1">Application responses and uploaded documents</span></li> </ul> <p class="pf0"><span class="cf1">Information We generate:</span></p> <ul> <li class="pf1"><span class="cf1">Interview notes, assessments, communications</span></li> <li class="pf1"><span class="cf1">Scheduling information</span></li> </ul> <p class="pf0"><span class="cf1">Information From Others:</span></p> <ul> <li class="pf1"><span class="cf1">Recruiter/referral information who submit your profile</span></li> <li class="pf1"><span class="cf1">References (with your consent, before final offer)</span></li> <li class="pf1"><span class="cf1">Public professional profiles</span></li> <li class="pf1"><span class="cf1">Background verification (post offer)</span></li> </ul> <p class="pf0"><span class="cf1"> Voluntary Diversity and Equal Opportunity Information</span></p> <ul> <li class="pf1"><span class="cf1">We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements</span></li> </ul> <p class="pf0"><span class="cf1"> 2. </span><strong><span class="cf0">How We Use Your Data</span></strong></p> <ul> <li class="pf1"><span class="cf1">Assess your application and suitability</span></li> <li class="pf1"><span class="cf1">Manage interviews and recruitment workflow</span></li> <li class="pf1"><span class="cf1">Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)</span></li> <li class="pf1"><span class="cf1">Comply with employment law obligations</span></li> </ul> <p class="pf0"><span class="cf1"> 3. </span><strong><span class="cf0">Legal Basis</span></strong></p> <ul> <li class="pf1"><span class="cf1">Legitimate Interests (recruitment management, security and integrity of the hiring process)</span></li> <li class="pf1"><span class="cf1">Contracting steps (for progressed candidates)</span></li> <li class="pf1"><span class="cf1">Legal and regulatory compliance obligations; explicit consent where required</span></li> </ul> <p class="pf0"><span class="cf1"> 4. </span><strong><span class="cf0">Who We Share Information With</span></strong></p> <p class="pf0"><span class="cf1">Internal: </span></p> <ul> <li class="pf1"><span class="cf1">HR, hiring managers, interviewers*, IT support for system administration</span></li> </ul> <p class="pf0"><span class="cf1">*Note - diversity and equal opportunity data is not shared with hiring managers.</span></p> <p class="pf0"><span class="cf1">Third Parties:</span></p> <p class="pf0"><span class="cf1">Service providers who assist with:</span></p> <ul> <li class="pf1"><span class="cf1">Applicant tracking, recruitment systems and assessment providers</span></li> <li class="pf1"><span class="cf1">Background verification vendors (post offer)</span></li> <li class="pf1"><span class="cf1">Recruitment agencies (where applicable)</span></li> <li class="pf1"><span class="cf1">Tools to support communication, collaboration and to securely store your data</span></li> </ul> <p class="pf0"><span class="cf1">Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.</span></p> <p class="pf0"><span class="cf1"> 5. </span><strong><span class="cf0">International Transfers</span></strong></p> <p class="pf0"><span class="cf1">Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. </span></p> <p class="pf0"><span class="cf1">6. </span><strong><span class="cf0">Security</span></strong></p> <p class="pf0"><span class="cf1">We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.</span></p> <p class="pf0"><span class="cf1">7. </span><strong><span class="cf0">Retention</span></strong></p> <p class="pf0"><span class="cf1">We keep your data for 24 months from your last application activity, then delete or anonymize it. </span></p> <p class="pf0"><span class="cf1">Exceptions:</span></p> <ul> <li class="pf1"><span class="cf1">You opt into our talent database for further retention by providing consent (extended retention)</span></li> <li class="pf1"><span class="cf1">You're hired (transfers to employee records)</span></li> </ul> <p class="pf0"><span class="cf1"> 8. </span><strong><span class="cf0">Your Rights</span></strong></p> <p class="pf0"><span class="cf1">You have the following rights and can contact us at the email below to exercise them:</span></p> <ul> <li class="pf1"><span class="cf1">Access, correct, or delete your data, subject to applicable law and retention requirements</span></li> <li class="pf1"><span class="cf1">Object to or restrict processing</span></li> <li class="pf1"><span class="cf1">Withdraw consent (where applicable)</span></li> <li class="pf1"><span class="cf1">Request data portability</span></li> <li class="pf1"><span class="cf1">Lodge a complaint with your data protection authority</span></li> </ul> <p class="pf0"><span class="cf1">If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.&nbsp;</span></p> <p class="pf0"><span class="cf1">When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.</span></p> <p class="pf0"><span class="cf1"> 9. </span><strong><span class="cf0">Automated Decisions</span></strong></p> <p class="pf0"><span class="cf1">Keeper does not make hiring decisions using solely automated processing.</span></p> <p class="pf0"><span class="cf1">10. </span><strong><span class="cf0">Contact</span></strong><span class="cf1"> - Candidates can send privacy questions to: [email protected]</span></p> <p>&nbsp;</p></div>