Strategy & Operations Manager at Fever

<div class="content-intro"><p>Hey there! <br>We’re <a href="https://feverup.com/">Fever</a>, the world’s leading tech platform for culture and live entertainment.</p> <p>Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. <br><br>Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.&nbsp;</p> <p>Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?&nbsp;</p> <p>To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!<br><br>Ready to be part of the experience?&nbsp;</p> <p>Now, let’s discuss this role and what you will do to help achieve Fever’s mission.</p></div><p></p> <p><span style="font-size: 10pt;">Hey there!&nbsp;We’re<strong>&nbsp;<a href="https://feverup.com/">Fever</a>,</strong> the world’s leading tech platform for culture and live entertainment.</span></p> <p><span style="font-size: 10pt;"><strong>Our mission?</strong> To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.</span><br><br><span style="font-size: 10pt;">Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.&nbsp;</span></p> <p><span style="font-size: 10pt;"><strong>Our results?</strong> We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?&nbsp;</span></p> <p><span style="font-size: 10pt;">To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!</span><br><br><strong>Ready to be part of the experience?</strong> <strong>Now, let’s discuss this role and what you will do to help achieve Fever’s mission.</strong></p> <h3><strong></strong></h3> <h4><span style="text-decoration: underline;"><strong><span style="font-size: 12pt;">The role</span>:</strong></span></h4> <p><span style="font-size: 10pt;">We are building a new team of Strategic Event Operations Managers within Event Operations team to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, new formats, and operational challenges that often require building solutions from scratch.</span></p> <p><span style="font-size: 10pt;">In this role, you will work from <strong>early-stage definition to final execution</strong>, owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated.&nbsp;This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.</span></p> <h4><span style="text-decoration: underline; font-size: 12pt;"><strong>What you'll do: Job responsabilities</strong></span></h4> <h5><span style="font-size: 10pt;"><strong>1. End-to-End Ownership of Complex Events</strong></span></h5> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Lead the operational strategy of large-scale, high-complexity events</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Own projects from early planning stages through execution</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Ensure delivery meets both partner expectations and internal standards</span></li> </ul> <h5><span style="font-size: 10pt;"><strong>2. Operational Strategy &amp; Design (0→1)</strong></span></h5> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Translate partner needs into scalable operational models</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Design processes, workflows, and tools from scratch when needed</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Define how the event should be run — not just how to execute it</span></li> </ul> <h5><span style="font-size: 10pt;"><strong>3. Problem Solving in Ambiguous Environments</strong></span></h5> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Break down complex, undefined problems into actionable plans</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Anticipate operational risks and design mitigation strategies</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Make decisions with incomplete information</span></li> </ul> <h5><span style="font-size: 10pt;"><strong>4. Cross-functional Leadership</strong></span></h5> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Work closely with Sales, Originals, Product, and local Operations teams</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Align multiple stakeholders around a clear execution plan</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Act as the main operational point of contact for key partners</span></li> </ul> <h5><span style="font-size: 10pt;"><strong>5. Execution Oversight</strong></span></h5> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Ensure that designed solutions are effectively implemented on the ground</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Support local teams in executing complex setups</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Step in when needed to unblock critical issues</span></li> </ul> <h4><span style="text-decoration: underline; font-size: 12pt;"><strong>What success looks like:</strong></span></h4> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Complex events are delivered <strong>without relying on existing playbooks</strong></span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">New operational models are <strong>designed, tested, and reused</strong></span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Partners see Fever as a <strong>strategic operator, not just an executor</strong></span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Ambiguity is reduced through <strong>clear structure and decision-making</strong></span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Projects move forward <strong>without constant supervision or escalation</strong></span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Ownership of the most complex and strategic projects in the company</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">High visibility and direct exposure to senior leadership and C-level</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">The opportunity to build operations from scratch at a global scale</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">A fast-paced environment with real autonomy and real impact</span></li> </ul> <h4><span style="text-decoration: underline; font-size: 12pt;"><strong>Who you are:</strong></span></h4> <h5><span style="font-size: 10pt;"><strong>Experience:</strong></span></h5> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">2–5 years of experience in:</span></li> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Top-tier consulting (MBB or similar), OR</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Strategy &amp; Operations roles in high-growth companies&nbsp;</span></li> </ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Proven experience solving <strong>complex, ambiguous problems</strong></span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Experience leading projects end-to-end</span></li> </ul> <h5><span style="font-size: 10pt;"><strong>Skills &amp; Mindset</strong></span></h5> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>Structured problem solver</strong>: you break down complexity into clear actions</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>Builder mentality</strong>: you create solutions where none exist</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>High ownership</strong>: you operate independently with minimal guidance</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>Strategic + execution balance</strong>: you can design and implement</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>Strong stakeholder management</strong>: you influence without authority</span></li> </ul> <h5><span style="font-size: 10pt;"><strong>Nice to Have</strong></span></h5> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Experience in operational environments (logistics, marketplaces, large-scale ops)</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Exposure to live events or large-scale physical operations</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Analytical skills (Excel, SQL) are a plus</span></li> </ul> <h5><span style="font-size: 10pt;"><strong>Languages</strong></span></h5> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Fluent English required</span></li> </ul> <h4><span style="text-decoration: underline; font-size: 12pt;"><strong>Why you'll love it here: Benefits and perks</strong></span></h4> <ul> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.&nbsp;</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Opportunity to have a real impact in a high-growth global category leader</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">40% discount on all Fever events and experiences</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Home office friendly</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Responsibility from day one and professional and personal growth</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Great work environment with a young, international team of talented people to work with!</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Wellhub</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">English Lessons</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Possibility to receive in advance part of your salary by Payflow</span></li> </ul> <p></p><div class="content-conclusion"><p>Thank you for considering joining Fever. We cannot wait to learn more about you!</p> <p>If you want to learn more about us: <a class="c-link" href="https://newsroom.feverup.com/en-US/" target="_blank" data-stringify-link="https://newsroom.feverup.com/en-UKI/208389-goldman-sachs-asset-management-leads-227m-investment-in-live-entertainment-tech-startup-fever" data-sk="tooltip_parent" data-remove-tab-index="true">Fever's Blog</a> | <a href="https://tech.eu/2023/02/02/fever-raises-110-million-in-new-round-at-1-8-billion-valuation" target="_blank">Tech.Eu</a> |<a class="c-link" href="https://techcrunch.com/2019/08/04/data-driven-events-discovery-and-planning-startup-fever-raises-35-million-led-by-rakuten/" target="_blank" data-stringify-link="https://techcrunch.com/2019/08/04/data-driven-events-discovery-and-planning-startup-fever-raises-35-million-led-by-rakuten/" data-sk="tooltip_parent" data-remove-tab-index="true">TechCrunch</a></p> <p>Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!</p> <p>If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.</p> <p>If you want to know more about how Fever processes your personal data, click here&nbsp;<a href="https://docs.google.com/document/d/1cIzPP7QJGht5LAGKkRGQP8fxh-Z4Mfph2JhGSvhd8zM/edit?tab=t.0#heading=h.y7rpsj7nzave" target="_blank">Fever - Candidate Privacy Notice</a></p></div>