Building Services Associate at Bigos Management

<div style="text-align: center;"><em><strong>BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2026 FOR THE 12^th&nbsp;TIME</strong></em></div> <div><u><strong>LOCATION</strong></u></div> <div>Axon Green/Be - Minneapolis, MN (539 units)</div> <div>&nbsp;</div> <div><u><strong>HOURS</strong></u><br>Monday - Friday, 11:30 am - 8:00 pm<br><br><strong><u>PAY, BENEFITS, AND PERKS</u></strong></div> <div>&nbsp;</div> <div>​​Hiring Pay Range: $16.00 - $19.50/hr ​​ <ul> <li>Competitive benefit package, including HSA employer contribution, and starting 1^st&nbsp;of the month after hire&nbsp;</li> <li>401(k) Plan with employer match&nbsp;</li> <li>Ten paid holidays, no waiting period to receive holiday pay</li> <li>Generous Paid Time Off (PTO) and rollover options</li> <li>Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities</li> <li>Company paid benefits including Life Insurance, Short Term and Long Term Disability&nbsp;</li> <li>Employee Assistance Program (EAP)</li> <li>Educational Assistance options</li> <li>Rent discount&nbsp;</li> <li>Life Time Fitness Membership discount&nbsp;</li> </ul> &nbsp;The hiring pay range and list of benefits that are posted are an estimate and not designed to cover a complete listing of all aspects of the position. Reach out to Human Resources with any questions (<a href="mailto:[email protected]">[email protected]</a>).</div> <div>&nbsp;</div> <div><u><strong>SUMMARY</strong></u><br>The Building Services Associate is a key member of the property management team.&nbsp; The Building Services Associate provides superior customer service to residents, vendors and co-workers requiring assistance with various details related to the apartment community.&nbsp; The role also is responsible for monitoring the premise for disturbances, lockouts or infractions of the community rules.<br>&nbsp;</div> <div><strong><u>ESSENTIAL JOB DUTIES</u></strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</div> <ul> <li>Provides excellent customer service by having a professional and service-oriented demeanor</li> <li>Parking ramp management including addressing entry/exit problems, car counts, etc.</li> <li>Daily delivery of notices to resident’s doors</li> <li>Assist with scheduling for move-in/move-outs</li> <li>Assists residents with package pick-ups, reserving and accessing amenities, and general customer service needs</li> <li>Circulates among visitors and residents to promote a feeling of hospitality and resident support</li> <li>Efficiently handles and resolves resident and vendor concerns or requests for assistance</li> <li>Responsible for control and security of building key system, including providing co-workers and vendors with key access</li> <li>Patrols and monitors building premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates</li> <li>Provides safe escort for individuals when requested</li> <li>Writes reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences</li> <li>Assists in investigations of any unusual incidents</li> <li>Assesses situations and appropriately escalates as needed to Property Management and/or police or fire department in cases of emergency, such as fire or presence of unauthorized persons</li> <li>Keeps Property Management aware of any and all issues on or near the property</li> <li>Attend required trainings and meetings</li> <li>Other duties as assigned by Property Manager</li> </ul> <div><u><strong>QUALIFICATIONS</strong></u><br>Education and Experience:&nbsp;</div> <ul> <li>High school diploma or GED required</li> <li>1+ year of customer service experience</li> <li>Individual must be 21 years of age or older</li> </ul> <div>Skills and Abilities:</div> <ul> <li>Fluent in English with strong skills in oral and written communication</li> <li>Ability to use tact and diplomacy in a clear, courteous manner when dealing with co-workers and the public</li> <li>Ability to work collaboratively in a team environment</li> <li>Maintain a calm demeanor when handling stressful situations&nbsp;</li> <li>Ability to travel for required trainings, meetings and company events</li> <li>&nbsp;</li> </ul>