Client Success Manager - Insurance Solutions (Remote) at ZestyAI

<div class="p-pdf_iframe__page" data-page-number="1"> <div class="textLayer" data-main-rotation="0"> <p><strong>Client Success Manager – Insurance Solutions</strong></p> <p>Open to: Remote, USA and Canada</p> As natural catastrophes increase in frequency and severity, insurers face growing pressure to improve underwriting precision, pricing accuracy, and portfolio resilience. As property risk&nbsp;continues to evolve, insurers need more current, property-specific insights to support&nbsp;underwriting, pricing, and portfolio decisions.ZestyAI leverages advanced computer vision and AI-driven modeling to deliver underwriting-grade, location-specific insights that help insurers improve pricing precision, reduce adverse&nbsp;selection, and strengthen regulatory confidence.<br> <p><strong>Who We’re Looking For:</strong></p> <p>We’re looking for a Client Success Manager to support and grow relationships with property&nbsp;insurance clients. At the core, you enjoy working with clients. You like building relationships,&nbsp;understanding the problems they’re trying to solve, and helping them get meaningful value from&nbsp;the products they use.</p> You may have early experience in Client Success, account management, consulting, or within&nbsp;the P&amp;C insurance ecosystem. Deep insurance expertise is not required, but curiosity and a&nbsp;willingness to quickly learn insurance workflows, analytics, and our products are essential. <p>You are organized, proactive, and comfortable communicating with both technical and business&nbsp;stakeholders. You’re excited to grow into a trusted, strategic partner to your clients over time.</p> <br><strong>The Opportunity</strong></div> <div class="textLayer" data-main-rotation="0">Use your motivation and experience to: <ul> <li>Support client relationships from onboarding through renewal</li> <li>Drive product adoption and workflow integration within client organizations</li> <li>Connect client goals to measurable outcomes using ZestyAI solutions</li> <li>Partner cross-functionally with Product, Risk Analytics, Data Science, Support, Marketing, and other teams across ZestyAI to deliver a strong client experience</li> <li>Identify opportunities for deeper product usage and expansion</li> </ul> <br><strong>What You’ll Do</strong></div> <div class="textLayer" data-main-rotation="0"> <ul> <li>Build strong working relationships with underwriters, analysts, and product stakeholders</li> <li>Own regular client touchpoints, drive follow-up, and keep client priorities moving forward</li> <li>Support business reviews and connect product adoption, usage, and outcomes to client goals</li> <li>Monitor usage trends and client health indicators to understand where clients are seeing value and where they may need additional support</li> <li>Bring client feedback and needs back into ZestyAI, helping internal teams understand the problem and coordinate the right response</li> <li>Collaborate with senior Client Success leaders on strategic client and team initiatives</li> </ul> </div> <div class="textLayer" data-main-rotation="0"> <p><strong>What You Bring to the ZestyAI Team</strong></p> <ul> <li>1–3 years of experience in Client Success, account management, consulting, or direct experience within the P&amp;C insurance ecosystem</li> <li>Strong communication skills and a genuine interest in working directly with clients</li> <li>Analytical mindset with the ability to interpret data and usage trends</li> <li>Organizational skills and ability to manage multiple priorities</li> <li>Curiosity about insurance workflows, analytics, and technology</li> <li>Comfort working in a high-growth, collaborative environment</li> <li>Curiosity and comfort using AI tools to automate routine work, improve efficiency, and make your day-to-day more effective</li> </ul> <strong>Why Join ZestyAI?</strong> <p>You’ll work at the forefront of AI in insurance, helping insurers make better-informed&nbsp;underwriting and pricing decisions.</p> ZestyAI combines deep industry expertise with a collaborative, high-performance culture that&nbsp;empowers new ideas and values ownership. Individual impact is visible, contributions are&nbsp;recognized, and you’ll work alongside sharp, motivated teammates who make the work both&nbsp;meaningful and enjoyable.<br> <p>Your work with clients will help them get more value from ZestyAI while giving you a direct voice&nbsp;in how we continue to improve the client experience and our products.</p> </div> </div>