Confirming Dispatcher at TIMEPROOFUSA

<p>TIMEPROOFUSA is looking for a Confirming Dispatcher to support our scheduling and sales operations. This role is responsible for confirming customer appointments, managing the dispatch board, and keeping sales representatives’ calendars full.</p> <p>We’re looking for someone who is fast, organized, customer-focused, and comfortable managing multiple priorities in a high-volume environment.</p> <p><strong>What’s In It for You</strong></p> <ul> <li>$25/HR + bonuses</li> <li>Full Benefits Package --- Medical, Dental, Vision, 401k and PTO&nbsp;</li> <li>Paid training and mentorship from industry-leading experts&nbsp;</li> <li>High-energy, supportive team culture built on integrity, recognition, and fun&nbsp;</li> </ul> <p><strong>What You'll Be Doing</strong></p> <ul> <li>Contact customers to confirm appointments</li> <li>Monitor and manage the dispatch/scheduling board</li> <li>Update and move leads and appointments throughout the system</li> <li>Reschedule appointments to maximize sales representatives’ calendars</li> <li>Communicate appointment times and changes to customers</li> <li>Make a high volume of customer calls while maintaining professionalism</li> <li>Process information quickly and accurately</li> <li>Manage multiple tasks and priorities simultaneously</li> <li>Work closely with the sales team to maximize appointment opportunities</li> <li>Maintain accurate customer and appointment information in the CRM</li> </ul> <p><strong>What We’re Looking For</strong></p> <ul> <li>ServiceTitan experience required</li> <li>Five9 experience is a strong plus</li> <li>Strong customer service and communication skills</li> <li>Outgoing, friendly, and professional personality</li> <li>Comfortable making a high volume of customer calls</li> <li>Able to work quickly and make scheduling decisions in a fast-paced environment</li> <li>Strong multitasking and organizational skills</li> <li>Empathetic and customer-focused</li> <li>Comfortable learning and communicating company products and services</li> <li>Confident, proactive, and accountable</li> </ul> <p>&nbsp;</p> <p><strong>About Us</strong></p> <p>TIMEPROOFUSA is redefining the future of roofing. With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling, we’re building smarter, safer homes that stand the test of time.</p> <p>Our core values—People First, Innovation, Customer Obsession, Integrity &amp; Craftsmanship, and Profit Fuels Our Future—aren’t just words on a wall. They drive how we build, lead, and win together.&nbsp;</p> <p>If you’re the kind of person who thrives on challenge, takes pride in excellence, and wants to be part of a team that’s changing the industry, this is your moment.&nbsp;</p> <p>Apply today, take the next step in your career, and let’s build something extraordinary together.&nbsp;</p> <p>&nbsp;</p>