
Relationship Manager, Greater China at OKX
Singapore, SingaporeFull-timeStrategic MarketsPosted about 2 months ago
About the Role
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<div class="ace-line ace-line old-record-id-QOlRdAvHaoJ9oyxSzVJuKviPsic"><em>OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.</em></div>
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<h2 class="heading-2 ace-line old-record-id-ARMWdtKDIowwlyxaSOuuzEqssIf"><strong>Who We Are</strong></h2>
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<div class="ace-line ace-line old-record-id-doxusxfrenHjJKtgnorBrzgGFPb">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</div>
<div class="ace-line ace-line old-record-id-doxusxfrenHjJKtgnorBrzgGFPb">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.</div>
<div class="ace-line ace-line old-record-id-doxusxfrenHjJKtgnorBrzgGFPb">Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.</div>
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<h2 class="heading-2 ace-line old-record-id-PiRwdXFmiomeQDxx0RUuDGJ1sag"><strong>About the Opportunity</strong></h2>
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<div class="ace-line ace-line old-record-id-OFe5d3DS0oFTwVxfnZKlSulFghh">You will be responsible for managing high-value clients, developing a deep understanding of different products and solutions across platforms, and driving sustainable growth in trading volume, assets and revenue through professional consultation and customized solutions. This is a highly KPI-driven role that requires strong goal orientation, fast learning ability, and the ability to handle frequent business travel.</div>
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<h2 class="heading-2 ace-line old-record-id-HytwdMMd1o5PQtxqi9QudDSMsWV"><strong>What You’ll Be Doing</strong><strong> </strong></h2>
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<div>Identify potential high-value clients (including but not limited to professional traders, family offices, etc.) through various channels and maintain a structured lead pipeline</div>
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<div>Build and maintain strong, long-term relationships with clients; conduct regular reviews to understand their trading needs, capital scale and product preferences.</div>
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<div>Take full responsibility of client portfolio, including asset under management, trading volume and revenue contribution, and achieve monthly/quarterly performance targets.</div>
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<div>Develop an in-depth understanding of major product lines on leading trading platforms (e.g. spot, perpetuals, options, Earn/wealth management, structured products, etc.) and provide professional comparison and recommendations to clients.</div>
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<div>Gather client needs and pain points, and work with product, operations and other internal teams to deliver customized solutions for key clients.</div>
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<div>Continuously track industry trends, competitor strategies and new product types; quickly absorb new knowledge and translate it into valuable insights and suggestions for clients.</div>
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<div>Regularly share client/market feedback and competitive intelligence to provide frontline input for internal strategy and product iteration.</div>
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<h2 class="heading-2 ace-line old-record-id-HytwdMMd1o5PQtxqi9QudDSMsWV"><strong>What We Look For In You </strong></h2>
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<div>Bachelor’s degree or above; majoring in Finance, Economics, Accounting, Mathematics, Statistics, Computer Science or related fields.</div>
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<div>At least 2 years of work experience in the Web3 industry, with hands-on usage or service experience related to major exchanges, wallets, custody solutions, DeFi products, etc.</div>
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<div>Able to quickly identify and qualify target clients, with strong communication, negotiation and relationship-building skills.</div>
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<div>Experience in managing high-potential client relationships, client service or account operations is preferred.</div>
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<div>Basic understanding of financial markets, derivatives and risk–return; background in banking, securities or asset management is a strong plus.</div>
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<div>Clear KPI & result orientation, and comfortable using data to measure and manage performance.</div>
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<div>Comfortable with a high-intensity work pace and frequent travel / client visits.</div>
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<div>Strong self-motivation and resilience, able to find paths forward and drive execution in an uncertain environment.</div>
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<div>Procifiency in English as a working language, and fluent in Mandarin in order to service Mandarin-speaking clients (as required in the role)</div>
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<h2 class="heading-2 ace-line old-record-id-CmqsdZ2GTo6Z9VxuHx4ugzRRsm3"><strong>Perks &<span style="font-size: 18pt;"> Benefits </span></strong></h2>
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<div>Competitive total compensation package</div>
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<div>L&D programs and Education subsidy for employees' growth and development</div>
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<div>Various team building programs and company events</div>
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<div>Wellness and meal allowances </div>
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<div>Comprehensive healthcare schemes for employees and dependants</div>
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<div>More that we love to tell you along the process!</div>
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</div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span>
<div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div>
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<div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>
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