Senior Product Manager, Home Loans Consumer Experience at SoFi

<div class="content-intro"><p><a href="https://www.sofi.com/sofi-employee-applicant-privacy-notice/" target="_blank"><strong>Employee Applicant Privacy Notice</strong></a></p> <p><strong>Who we are:</strong></p> <div> <p>Shape a brighter financial future with us.</p> <p>Together with our members, we’re changing the way people think about and interact with personal finance.</p> <p>We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. <strong>Join us to invest in yourself, your career, and the financial world.</strong></p> </div></div><p><strong>The Role</strong></p> <p>SoFi is looking for a data-driven and user-centric Senior Product Manager to help shape the future of digital home lending. In this role, you will own and evolve the end-to-end home loan experience across our digital funnel, defining product strategy and delivering differentiated member experiences that drive growth and set SoFi apart in the market.</p> <p>This role is pivotal in transforming how members discover, apply for, and complete their home loan journey with SoFi. You will pair strong product instincts with rigorous experimentation to remove friction, unlock conversion, and bring innovative functionality to market that raises the bar for modern home lending.</p> <p>The ideal candidate is a growth-minded builder who thrives at the intersection of user experience, product strategy, and disruptive innovation. You will work closely with engineering, design, data science, user research, marketing, operations, finance, risk, legal, compliance, and executive teams to define and prioritize the roadmap, while bridging technical and business worlds to deliver meaningful customer and business impact.</p> <p>You will be expected to set ambitious goals, sweat the details, and deliver with urgency.</p> <p>&nbsp;</p> <p><strong>What you’ll do</strong></p> <ul> <li>Define and execute a product vision that brings differentiated innovation to market and helps set a new standard for digital home lending.</li> <li>Own and prioritize the product backlog for your engineering squad, writing detailed requirements and partnering closely with developers to deliver iteratively against both near-term opportunities and long-term strategy.</li> <li>Own instrumentation and data for your products to drive deep understanding, sharper product decisions, and new growth opportunities.</li> <li>Lead experimentation to accelerate learning, uncover member insights, and drive measurable customer and business impact.</li> <li>Identify and launch new functionality that reduces friction, improves application completion, and further differentiates SoFi’s home loan offering from competitors.</li> <li>Collaborate cross-functionally across engineering, design, data science, marketing, operations, legal, compliance, capital markets, and executive leadership to translate customer needs and market opportunities into product strategy and execution.</li> <li>Operate in a fast-paced agile environment, making clear trade-offs and decisions to move quickly while maintaining focus on bigger strategic outcomes.</li> <li>Be a champion of SoFi’s values.</li> </ul> <p>&nbsp;</p> <p><strong>What you’ll need</strong></p> <ul> <li>Bachelor’s degree or higher, ideally in a technical, finance, or quantitative field</li> <li>3+ years of product management experience</li> <li>Experience developing and launching features across both 1st and 3rd party platforms, while consistently prioritizing a high-quality user experience</li> <li>Superior communication skills, written and verbal. Experience presenting to executive leadership</li> <li>Experience delivering quality software that solves business and user needs</li> <li>Strong analytical and data-driven mindset; able to dive into financial and operational metrics</li> <li>Experience owning end-to-end product delivery, from discovery through launch and iteration</li> <li>High bias for action, strong ownership, and comfort operating in ambiguous, fast-moving cross-functional environments</li> <li>Passion for your users! You do right by them, always</li> <li>Ability to work with remote teams</li> </ul> <p>&nbsp;</p> <p><strong>Nice to have</strong></p> <ul> <li>Experience with hypothesis-based product experimentation</li> <li>Experience speaking to actual users, empathizing with them and gathering insights, and translating those insights into meaningful product enhancements</li> <li>Experience in the Fintech space</li> </ul><div class="content-conclusion"><div class="gmail_default"><strong>Compensation and Benefits</strong></div> <div class="gmail_default">The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp;</div> <div class="gmail_default">&nbsp;</div> <div class="gmail_default">To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;<strong><a href="https://sofietyinfo.sofi.com/sofi-benefits" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://sofietyinfo.sofi.com/sofi-benefits&amp;source=gmail&amp;ust=1667318410571000&amp;usg=AOvVaw0ZqbRtznVe1JsWWUOWQUnN">Benefits at SoFi</a>&nbsp;</strong>page!</div> <h5 style="text-align: center;"><span style="font-weight: 400;">SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.</span></h5> <h5 style="text-align: center;"><span style="font-weight: 400;">The Company hires the best qualified candidate for the job, without regard to protected characteristics.</span></h5> <h5 style="text-align: center;"><span style="font-weight: 400;">Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</span></h5> <h5 style="text-align: center;"><a href="https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf" target="_blank"><span style="font-weight: 400;">New York applicants: Notice of Employee Rights</span></a></h5> <h5 style="text-align: center;"><span style="font-weight: 400;">SoFi is committed to an inclusive culture. As part of this commitment, </span><span style="font-weight: 400;">SoFi </span><span style="font-weight: 400;">offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email </span><a href="mailto:[email protected]" target="_blank">[email protected].</a></h5> <h5 style="text-align: center;"><span style="font-weight: 400;">Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.</span></h5> <div class="gmail_default"><strong>Internal Employees</strong></div> <div class="gmail_default">If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.</div></div>