Senior Product Manager, AI Knowledge Systems at JFrog

<p>At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate — and documentation is a core part of that mission. Our team of industry-leading experts are true pioneers, constantly pushing the boundaries with original research and technology innovation. JFrog is a special place with a unique combination of brilliance, spirit, and just all-around great people. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production — a concept we call “liquid software.”</p> <p>In the age of AI, documentation has evolved far beyond a support resource; it is now a critical product asset. High-quality, machine-readable content is the foundation for AI-driven discovery and developer success, directly driving significant business impact and product adoption. Wouldn't it be amazing if you could join us in our journey to lead this transformation?</p> <p>We are looking for a Senior Product Manager to join our Product &amp; Engineering group. In this strategic role, you will redefine the standard for Developer Experience (DX) by shifting the mindset from "writing features" to "managing a product." You will be responsible for transforming our documentation into a dynamic, AI-optimized asset that drives both user success and revenue growth.</p> <p><strong>As a Senior Product Manager at JFrog you will…</strong></p> <ul> <li>Own the Documentation Product: Define and execute the roadmap for the JFrog Help Center, treating content and UX as a core product offering with its own lifecycle, backlog, and KPIs.</li> <li>Architect Cross-Platform User Journeys: Break down content silos by restructuring documentation around solution-based "Golden Paths" and end-to-end integration guides that simplify complex, multi-product scenarios.</li> <li>Lead AI &amp; Content Modernization: Redefine our information architecture to be "AI-first," ensuring content is optimized for LLMs, MCPs, and RAG (Retrieval-Augmented Generation) to serve as the authoritative source for both humans and AI agents.</li> <li>Elevate Docs as a Growth Asset: Collaborate with Marketing and Design to overhaul the documentation portal’s UX/UI, turning it into a funnel accelerator that builds technical confidence and drives product adoption.</li> <li>Implement Data-Driven Iteration: Establish robust feedback loops and leverage analytics (e.g., Google Analytics, Pendo) to identify customer friction points and iterate on content based on real user behavior.</li> <li>Drive DX Excellence: Evangelize a "Docs-as-Code" culture across the engineering organization, ensuring high-quality, scalable, and machine-readable documentation is delivered alongside every release.</li> </ul> <p><strong>To be a Senior Product Manager at JFrog you need…</strong></p> <ul> <li>Proven Product Management Experience: 6-8 years of experience in Product Management, preferably within B2B SaaS, DevOps, or Developer Tooling.</li> <li>"Product-First" Mindset: A track record of owning product roadmaps, conducting user research, and being accountable for engagement and satisfaction metrics.</li> <li>Strategic AI &amp; Technical Vision: Strong interest in or experience with optimizing products/content for Generative AI, LLMs, or RAG-based systems.</li> <li>Analytical &amp; UX Focus: Proficiency with product analytics tools and a strong sensitivity to UX/UI design, with experience collaborating with designers to build world-class web experiences.</li> <li>Impactful Communication: Ability to influence cross-functional stakeholders across Product, Engineering, Marketing, and Sales to get buy-in for a unified vision.</li> <li>Documentation/DX Background (Optional Strength): Previous experience in technical documentation, content strategy, or Developer Experience (DX) is highly valued but not a mandatory requirement for this role.</li> </ul>