Manager, Railings and Archmetals at Oldcastle BuildingEnvelope

<div class="content-intro"><p><strong>Come Join Us!</strong></p> <p>From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects&nbsp;<a class="" href="https://obe.com/projects/" target="_blank">here</a>.</p> <p>Start your journey with OBE and help us build the future.</p></div><h3 class="mb-1 mt-4 break-words text-lg font-semibold"><span class="font-semibold">What You’ll Do</span></h3> <p class="overflow-wrap-anywhere mb-4 break-words text-base font-normal leading-7 last:mb-0 [li_&amp;]:mb-0">You’ll lead a team of Sales Solutions Specialists, driving performance, quote-to-order conversion, and operational excellence. This role blends leadership, technical expertise, and sales execution to ensure a consistent, high-quality customer experience while achieving revenue goals.</p> <p class="overflow-wrap-anywhere mb-4 break-words text-base font-normal leading-7 last:mb-0 [li_&amp;]:mb-0">As Manager, Sales Solutions, you’ll oversee the full quote lifecycle from intake to conversion while aligning closely with Business Development and Sales teams. You’ll coach your team, remove obstacles, and ensure all service level agreements (SLAs) and performance targets are met.</p> <h3 class="mb-1 mt-4 break-words text-lg font-semibold"><span class="font-semibold">Key Responsibilities</span></h3> <p class="overflow-wrap-anywhere mb-4 break-words text-base font-normal leading-7 last:mb-0 [li_&amp;]:mb-0"><em><span class="font-semibold">Team Leadership &amp; Performance</span></em></p> <ul class="ml-4 list-outside list-disc"> <li class="py-0.5">Lead, coach, and develop a team of Sales Solutions Specialists</li> <li class="py-0.5">Set clear goals, KPIs, and expectations; monitor and drive performance</li> <li class="py-0.5">Conduct regular call monitoring, observations, and feedback sessions</li> <li class="py-0.5">Manage daily workload distribution and ensure proper phone coverage</li> </ul> <p class="overflow-wrap-anywhere mb-4 break-words text-base font-normal leading-7 last:mb-0 [li_&amp;]:mb-0"><em><span class="font-semibold">Sales Execution &amp; Conversion</span></em></p> <ul class="ml-4 list-outside list-disc"> <li class="py-0.5">Drive quote-to-order conversion through coaching and process discipline</li> <li class="py-0.5">Ensure alignment with sales goals and revenue targets</li> <li class="py-0.5">Monitor pipeline activity and proactively address gaps</li> </ul> <p class="overflow-wrap-anywhere mb-4 break-words text-base font-normal leading-7 last:mb-0 [li_&amp;]:mb-0"><em><span class="font-semibold">Operational Excellence</span></em></p> <ul class="ml-4 list-outside list-disc"> <li class="py-0.5">Ensure adherence to all processes, systems, and quoting standards</li> <li class="py-0.5">Oversee timely and accurate quote and order processing</li> <li class="py-0.5">Maintain SLA compliance across all customer touchpoints (phone, email, voicemail)</li> </ul> <p class="overflow-wrap-anywhere mb-4 break-words text-base font-normal leading-7 last:mb-0 [li_&amp;]:mb-0"><em><span class="font-semibold">Customer Experience &amp; Escalations</span></em></p> <ul class="ml-4 list-outside list-disc"> <li class="py-0.5">Own and resolve escalations with urgency and accountability</li> <li class="py-0.5">Ensure consistent, high-quality customer interactions across the team</li> </ul> <p class="overflow-wrap-anywhere mb-4 break-words text-base font-normal leading-7 last:mb-0 [li_&amp;]:mb-0"><em><span class="font-semibold">Pipeline &amp; Reporting</span></em></p> <ul class="ml-4 list-outside list-disc"> <li class="py-0.5">Monitor open quotes (e.g., IQ61 reporting) to ensure timely follow-up and conversion</li> <li class="py-0.5">Ensure CRM/system notes are current and actionable</li> <li class="py-0.5">Track and improve key metrics: SLA, quote volume, and conversion rates</li> </ul> <p class="overflow-wrap-anywhere mb-4 break-words text-base font-normal leading-7 last:mb-0 [li_&amp;]:mb-0"><em><span class="font-semibold">Technical &amp; Product Expertise</span></em></p> <ul class="ml-4 list-outside list-disc"> <li class="py-0.5">Maintain strong knowledge of CRL products, systems, and configurators</li> <li class="py-0.5">Review bid documents, specifications, and drawings to ensure accurate, competitive quotes</li> <li class="py-0.5">Support team in delivering technically sound solutions to customers</li> </ul> <p class="overflow-wrap-anywhere mb-4 break-words text-base font-normal leading-7 last:mb-0 [li_&amp;]:mb-0"><em><span class="font-semibold">Cross-Functional Collaboration</span></em></p> <ul class="ml-4 list-outside list-disc"> <li class="py-0.5">Partner with Sales, Business Development, and other Team Leaders to meet shared goals</li> <li class="py-0.5">Align resources and priorities to maintain SLA performance</li> </ul> <h3 class="mb-1 mt-4 break-words text-lg font-semibold"><span class="font-semibold">What You Bring</span></h3> <ul class="ml-4 list-outside list-disc"> <li class="py-0.5">5–10 years of experience in inside sales, estimating, or technical sales</li> <li class="py-0.5">2+ years of leadership, team management, or mentoring experience</li> <li class="py-0.5">Proven ability to manage KPIs and drive performance improvements</li> <li class="py-0.5">Strong coaching, communication, and problem-solving skills</li> <li class="py-0.5">Ability to interpret technical drawings, specifications, and bid documents</li> <li class="py-0.5">Experience with quoting tools, CRM systems, or configurators preferred</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="title">Position Pay Range </div><div class="pay-range"><span>$78,000</span><span class="divider">&mdash;</span><span>$97,000 USD</span></div></div></div><div class="content-conclusion"><p><strong>What OBE&nbsp;Offers You</strong></p> <ul> <li>Benefits that benefit you – industry competitive&nbsp;<a href="https://obe.com/careers/" target="_blank">benefits</a>&nbsp;at the lowest cost to the employee</li> <li>Work-life balance – PTO and holidays, including floating holidays you can choose</li> <li>Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses</li> <li>Training – We will equip you with the knowledge and skills you need to succeed</li> </ul> <p><a href="https://www.obe.com/privacy-policy">OBE Privacy Policy</a></p> <p>OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p></div>