Client Support Representative at Awardco

<p><span style="font-weight: 400;">Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts—especially our own employees! And as winners of Glassdoor’s Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.</span></p> <p><span style="font-weight: 400;">Awardco's customers are top priority, and our Customer Support team ensures each Awardco user has the best experience possible while using our product.&nbsp;</span></p> <p><span style="font-weight: 400;">The current shift available are: <em><strong>Mon-Fri 9am-5pm</strong></em></span></p> <h3><strong>What you will do:</strong></h3> <ul> <li>Fulfill client orders and aid in support tickets</li> <li>Work directly with platform users in answering their questions and helping to resolve any issues</li> <li>Communicate with clients via email, chat, and phone</li> <li>Ensure client satisfaction in every interaction</li> </ul> <h3><strong>What you will bring:</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Positive attitude and work ethic&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Friendly and personable disposition</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Tech-savvy and quick learner&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Problem-solving skills&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent communication skills - written and verbal&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with the following platforms is a plus:</span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Salesforce</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Microsoft Excel</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Google Suite</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Zendesk</span></li> </ul> </ul> <h3><strong>Why join Awardco?</strong></h3> <ul> <li>We have a revolutionary, client-approved<a href="https://www.g2.com/products/awardco/reviews"> product</a>.</li> <li>One of the fastest growing companies in the nation: 3x<a href="https://www.inc.com/profile/awardco"> Inc. 500</a>, 2x<a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/press-releases/fast500-winners-press-release.html"> Deloitte Technology Fast 500</a>, 2x<a href="https://www.prnewswire.com/news-releases/mountainwest-capital-network-introduces-utah-100-honorees-301363614.html"> Mountain West Capital Network Fast 100</a>, 3x<a href="https://www.utahbusiness.com/meet-the-2021-fastest-growing-companies-in-utah/"> Fast 50</a> (Utah Business), and 3x<a href="https://utahvalley360.com/2021/09/29/no-7-fastest-growing-companies-awardco/"> UV50 Fastest Growing Companies</a> (BusinessQ), to name just a few.</li> <li><a href="https://www.greatplacetowork.com/certified-company/7001556">Great Place to Work</a> certified, ranked in <a href="https://www.inc.com/profile/awardco">Inc. Best Workplaces</a>, one of the<a href="https://thebestandbrightest.com/companies/awardco-2/"> Best and Brightest</a> companies to work for, and ranked on the<a href="https://topworkplaces.com/company/awardco/saltlake/"> Salt Lake Tribune's Top Workplaces</a>.</li> <li>Backed by renowned<a href="https://www.prnewswire.com/news-releases/awardco-raises-65-million-in-series-a-funding-to-accelerate-the-rewards-and-recognition-revolution-301410608.html"> investors</a>, both<a href="https://www.crunchbase.com/person/ryan-smith-6"> local</a> and<a href="https://www.generalcatalyst.com/gcamplified/our-investment-in-awardco"> national</a>.</li> </ul><div class="content-conclusion"><p><em>Awardco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.</em></p> <p><em><strong>Disclaimer:</strong> Please be aware that all official communication regarding your application will only come from an email address ending in @awardco.com. If you receive any communication from a different domain, it may be fraudulent, and we encourage you to report it.</em></p></div>