Senior Manager, Federal Platform Operations (DevOps/Release Engineering, IL5/IL6 & Classified) at Keeper Security, Inc.

Remote, USFull-timeRemoteDevelopment (other)Posted 3 months ago

About the Role

Description Keeper is hiring a hands-on technical operations leader to own the release, deployment and sustainment of Keeper solutions across U.S. Government environments, including controlled enclaves (IL5, IL6 and classified networks). This role is fully remote with travel as needed. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a pivotal role in expanding and deepening Keeper’s federal business. About Keeper Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of federal IT environments. Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices, and critical infrastructure from cyber attacks. Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control. With industry-leading certifications, including FedRAMP High and GovRAMP Moderate Authorization, Keeper provides the security assurance public sector organizations require. Learn why federal agencies, including NASA and the DOJ, trust Keeper to defend against today’s sophisticated adversaries at <a href="http://keepersecurity.com">KeeperSecurity.com</a>.     About the Role The Senior Manager, Federal Platform Operations is a senior, hands-on leader responsible for ensuring Keeper can be built, released, deployed and operated in U.S. Government environments. This is a technical delivery role first (DevOps/SRE/release engineering mindset), paired with strong program execution to run deployments, cutovers, sustainment, incident operations, and reliability improvements in restricted environments. You will partner closely with Engineering and Security, along with Product, QA, Customer Success, Federal Sales, and government stakeholders/integrators, to ensure federal requirements are met throughout the product lifecycle. This role requires direct ownership of release and deployment operations (CI/CD, automated deployments, change control, and cutovers), along with the ability to support authorization and continuous monitoring requirements in federal environments. Responsibilities <ul> <li>Own end-to-end release and deployment delivery for U.S. Federal environments, including planning, execution, cutover, validation, rollback readiness, and sustainment across IL5/IL6 and classified networks</li> <li>Own and improve software delivery pipelines for federal deployments, including CI/CD release gates, automated deployment workflows, and repeatable runbooks for restricted environments</li> <li>Establish and maintain configuration baselines, change control processes, patching cadence, and operational controls required to run in controlled enclaves</li> <li>Drive operational readiness: environment health checks, pre-release verification, deployment validation, and post-release monitoring and support</li> <li>Lead incident operations for federal environments (triage, containment, recovery, postmortems, corrective actions) and drive reliability improvements over time</li> <li>Partner with Engineering to resolve complex delivery and production issues, unblock releases, and improve operability (logging, metrics, alerting, diagnostics)</li> <li>Coordinate cross-functional execution across Engineering, Security, Product, QA, and Customer Success to meet federal operational requirements</li> <li>Support authorization and continuous monitoring by ensuring delivery processes produce required evidence and artifacts (e.g., FedRAMP/RMF, NIST 800-53, DoD SRG; ICD 503 as applicable)</li> <li>Coordinate with government security officers, approval authorities, system integrators/primes, and mission partners to support secure deployments and ongoing operations</li> <li>Drive operational metrics and reporting for deployment performance, release quality, incident trends, availability, and compliance posture</li> <li>Provide hands-on leadership for a small team and/or matrixed contributors, focusing on execution and delivery outcomes</li> <li>Travel up to 25% of the time and attend Keeper-related events (locally and nationally)</li> </ul> Requirements <ul> <li>10+ years of experience in technical operations, platform operations, DevOps/SRE, release engineering, or federal delivery, including ownership of production delivery outcomes</li> <li>Demonstrated hands-on ownership of CI/CD pipelines, release gates, and deployment/cutover execution for production systems</li> <li>Experience deploying and sustaining secure software or enterprise systems in government enclaves, including IL5/IL6 and/or classified environments</li> <li>Experience with infrastructure-as-code and/or automated deployment tooling (e.g., Terraform, CloudFormation, Ansible, or comparable)</li> <li>Strong technical understanding of secure deployment practices, configuration management, change control, incident response, and operational controls in restricted environments</li> <li>Strong familiarity with federal compliance and authorization frameworks (e.g., FedRAMP, RMF/NIST 800-53, DoD Cloud Computing SRG; ICD 503 as applicable) in the context of operating and delivering software</li> <li>Proven ability to lead cross-functional initiatives and run complex delivery programs end-to-end (planning, execution, risk management, reporting)</li> <li>Experience working with government employees, integrators, primes, or contractors supporting high-security programs</li> <li>Excellent communication skills with the ability to drive alignment across technical and non-technical stakeholders</li> <li>Ability to obtain and maintain a Top Secret (TS) clearance; SCI is not required for this role</li> <li>Ability to travel up to 25% of the time</li> <li>Bachelor’s degree in Computer Science, Engineering, or equivalent experience</li> <li>Keeper is FedRAMP authorized; therefore all applicants must be a U.S. Person</li> </ul> Preferred Qualifications <ul> <li>Prior experience supporting DoD or civilian agencies with high-security requirements (IL5/IL6, classified)</li> <li>Experience operating continuous monitoring programs and audit-ready evidence processes as part of delivery and operations</li> <li>Experience with observability practices (metrics, logs, tracing), incident response, and reliability engineering in restricted environments</li> <li>Background in zero-trust architectures, IAM, PAM, or secrets management</li> </ul> Benefits <ul> <li>Medical, Dental & Vision (inclusive of domestic partnerships)</li> <li>Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life</li> <li>Voluntary Short/Long Term Disability Insurance</li> <li>401K (Roth/Traditional)</li> <li>A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)</li> <li>Above market annual bonuses</li> </ul> Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt<div class="content-conclusion">  Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: <ul> <li class="pf1">Contact details, CV/resume, cover letter</li> <li class="pf1">Employment history, qualifications, work eligibility</li> <li class="pf1">Application responses and uploaded documents</li> </ul> Information We generate: <ul> <li class="pf1">Interview notes, assessments, communications</li> <li class="pf1">Scheduling information</li> </ul> Information From Others: <ul> <li class="pf1">Recruiter/referral information who submit your profile</li> <li class="pf1">References (with your consent, before final offer)</li> <li class="pf1">Public professional profiles</li> <li class="pf1">Background verification (post offer)</li> </ul> Voluntary Diversity and Equal Opportunity Information <ul> <li class="pf1">We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements</li> </ul> 2. How We Use Your Data <ul> <li class="pf1">Assess your application and suitability</li> <li class="pf1">Manage interviews and recruitment workflow</li> <li class="pf1">Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)</li> <li class="pf1">Comply with employment law obligations</li> </ul> 3. Legal Basis <ul> <li class="pf1">Legitimate Interests (recruitment management, security and integrity of the hiring process)</li> <li class="pf1">Contracting steps (for progressed candidates)</li> <li class="pf1">Legal and regulatory compliance obligations; explicit consent where required</li> </ul> 4. Who We Share Information With Internal: <ul> <li class="pf1">HR, hiring managers, interviewers*, IT support for system administration</li> </ul> *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: <ul> <li class="pf1">Applicant tracking, recruitment systems and assessment providers</li> <li class="pf1">Background verification vendors (post offer)</li> <li class="pf1">Recruitment agencies (where applicable)</li> <li class="pf1">Tools to support communication, collaboration and to securely store your data</li> </ul> Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: <ul> <li class="pf1">You opt into our talent database for further retention by providing consent (extended retention)</li> <li class="pf1">You're hired (transfers to employee records)</li> </ul> 8. Your Rights You have the following rights and can contact us at the email below to exercise them: <ul> <li class="pf1">Access, correct, or delete your data, subject to applicable law and retention requirements</li> <li class="pf1">Object to or restrict processing</li> <li class="pf1">Withdraw consent (where applicable)</li> <li class="pf1">Request data portability</li> <li class="pf1">Lodge a complaint with your data protection authority</li> </ul> If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.  When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: [email protected]  </div>

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