Director of Product, Trader Engagement at NinjaTrader

Chicago or Remote*Full-timeRemoteProductPosted about 2 months ago

About the Role

<div class="content-intro"><hr> Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest listings and details, please visit: <a href="https://job-boards.greenhouse.io/ninjatrader">https://job-boards.greenhouse.io/ninjatrader</a>. <hr> JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.   Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide.  But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.   So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? <a href="https://www.greatplacetowork.com/certified-company/7025362">Take it from our employees.</a>  Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.  </div>What you'll do: In this role, you will own the product vision and strategy for the Trader Engagement vertical, driving growth across engagement and retention. The goal of the Trader Engagement area is to provide relevant product experiences that enable traders of all levels to develop confidence through competence, helping them progress toward their personal trading goals. The results of your efforts will increase user stickiness on our platform, convert prospects from demo (free trial) users to funded users, and ultimately build a community of active, confident traders. In this role you will: <ul> <li>Drive the overall product strategy and vision for Trader Engagement in collaboration with product and growth leadership, marketing, engineering, design, and data science teams, ensuring alignment with broader strategic company goals, including the integration of AI-powered experiences across the trader journey</li> <li>Set organizational direction for engagement, conversion, and retention, translating company goals into a coherent, sequenced roadmap on a quarterly basis with a clear point of view on where AI and personalization unlock improvements in trader outcomes</li> <li>Lead and develop a team of PMs, establishing a high-performance culture grounded in product excellence, customer empathy, and rigorous execution</li> <li>Own the engagement flywheel end-to-end, from first meaningful moment through long-term retention, designing experiences that move traders through each stage with confidence, including AI-driven nudges and personalized learning recommendations</li> <li>Partner with data science and ML teams to build and iterate on personalization and recommender systems that surface the right content, tools, and guidance to each trader at the right moment</li> <li>Design and run experiments to test hypotheses related to growth, engagement, and AI feature effectiveness, establishing clear metrics and feedback loops to scale what works</li> </ul> What you'll need: <ul> <li>8+ years of product management experience, with at least 3 years leading other PMs or product teams</li> <li>Demonstrated track record of owning and growing engagement, conversion, or retention product lines at scale</li> <li>Demonstrated ability to lead cross-functional teams and drive alignment across business, engineering, and external stakeholders</li> <li>Strong analytical skills, with experience using data to guide prioritization and product iteration, and comfortable reviewing product metrics with broader stakeholders</li> <li>Entrepreneurial mindset, comfortable owning large problem areas and operating in ambiguity</li> <li>Team-first mentality with an ability to mentor peers and influence without authority</li> </ul> Bonus points for: <ul> <li>Experience in fintech or trading platforms</li> <li>Hands-on expertise in developing AI/ML-driven native applications</li> <li>Experience with recommender systems and/or personalization at scale</li> <li>Demonstrable experience launching products from 0 to 1 and scaling them</li> </ul> Compensation: The salary range for this role will be $180,000.00 - $230,000.00 USD. In addition, this position will also receive an annual target bonus of 15%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 23 days per year (some positions may qualify for more) plus seven paid holidays. Location: This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, Missouri, Montana, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Washington DC, Wisconsin. Hybrid: For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: <ul> <li>20 additional flex remote days annually</li> <li>5 Company Wide Office-Optional weeks tied to major holidays</li> </ul><div class="content-conclusion">Our Core Benefits Include: <ul> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Generous PTO</li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">7 Paid Holidays Annually + 5 Conditional Holidays Annually</li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">1 Service Day Annually</li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">401k with 3.5% Company Match</li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Paid Parental Bonding Leave</li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Health, Vision, Dental Coverage</li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Life and Disability Insurance Covered 100% by NinjaTrader</li> </ul> We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.</div>

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