Assistant Manager- Natick Mall at Club Monaco

<p>Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.</p> <p>Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.</p> <p><strong>Position Overview</strong></p> <p>Assistant Managers support Store Managers and Associate Managers with the overall daily management, sales, training, and operations of the store.</p> <p><strong>Essential Duties &amp; Responsibilities</strong></p> <ul> <li>Delivering and Impacting Business Results</li> <li>Assist in motivating staff and align daily activities to achieve business goals</li> <li>Monitor sales floor and zone coverage to drive sales and maintain customer focus</li> <li>Model and Ensure dress code compliance</li> <li>Monitor service associate breaks and shift changes</li> <li>Communicate top and bottom sellers to Store Manager</li> <li>Respond to changing demands of the business</li> <li>Conduct hourly sales reads and coach staff on exceeding sales targets</li> <li>Achieve personal sales targets Customer Focus</li> <li>Protect the customer experience in all business areas</li> <li>Focus staff on the importance of the quality of our relationships with our customers</li> <li>Ensure proper training on product knowledge for staff</li> <li>Lead by example in client capture results Operational Standards</li> <li>Ensure compliance with all policies and procedures</li> <li>Ensure daily monitoring and execution of sales and payroll goals.</li> <li>Uphold and model established best practices</li> <li>Needs to be a #1 sales leader on the floor measured by sales per hour/average sales and units per transaction</li> <li>Strict compliance and adhering to the application of policies and procedures Leadership Attributes</li> <li>Demonstrates flexibility and innovation in recognizing and reacting to changing work demands</li> <li>Effectively leverages and appropriately delegates responsibilities to staff.</li> <li>Fosters a challenging and positive team environment in which members participate, cooperate with and support each other</li> <li>Provides a clear sense of direction for service associates.</li> <li>Takes accountability for personal results Loss Prevention</li> <li>Actively supports securing company assets through effective Loss Prevention in compliance with company policies and procedures</li> <li>Is knowledgeable of and follows all policies in company: Store Operations Manual and Store Audit Standards Point of Sales Manual Human Resources Manual Loss Prevention Manual and Store Audit Standards</li> </ul> <p><strong>Experience, Skills, and Knowledge</strong></p> <ul> <li>A minimum of 1 year of retail management experience</li> <li>Excellent interpersonal skills supporting a team environment</li> <li>Excellent English communication verbal and written</li> <li>Excellent time management/project skills</li> <li>Strong planning and organizational skills with a sense of priority for deadlines and attention to detail</li> <li>Ability to recognize and react to changing work demands</li> <li>Goal oriented: ability to stay focused on creating winning results</li> <li>Hours/days of work vary due to the demands of the business</li> <li>Must be able to work shift standing and waking and able to lift approximately 20lbs, and to pack, unpack and move stock</li> </ul>