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Restaurant Operations Manager - Book Tower at Method Hospitality
Detroit, MIFull-timeFood & Beverage Operations Posted 16 days ago
Apply with PipelineAbout the Role
<p><strong><span data-contrast="none">About Method Co.</span></strong> <br><span data-contrast="none">Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and residences across the United States. Our approach is rooted in creating culturally relevant, design-driven experiences that bring together thoughtful service, elevated aesthetics, and a strong sense of place.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":60,"335559739":60}"> </span></p>
<p><br><strong><span data-contrast="none">About the Role</span></strong> <br><span data-contrast="none">We are seeking a dynamic and experienced Restaurant Operations Manager. This individual will be responsible for overseeing all aspects of restaurant operations, driving financial performance, and cultivating a high-performing team.</span> <br><span data-contrast="none">The ideal candidate is a hands-on leader with a deep understanding of hospitality, a passion for service, and a sharp eye for detail. This role requires someone who can balance operational discipline with an intuitive sense of guest experience—creating an environment that is both highly functional and deeply engaging.</span> <br> <br><strong><span data-contrast="none">Core Responsibilities</span></strong> <br><strong><span data-contrast="none">Leadership & Culture</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":60,"335559739":60}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Lead, inspire, and develop a diverse front- and back-of-house team</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Foster a culture rooted in hospitality, accountability, and continuous improvement</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Act as a visible and engaged presence on the floor, setting the tone for service</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></p>
<p><strong><span data-contrast="none">Operations</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":60,"335559739":60}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Oversee all daily restaurant operations, ensuring consistency and excellence across service, food, and beverage</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Maintain and elevate service standards in alignment with the MethodCo brand</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Partner closely with culinary leadership to ensure seamless FOH/BOH collaboration</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":0,"335559739":0}"> </span></p>
<p><strong><span data-contrast="none">Financial Performance</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":60,"335559739":60}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Own and manage P&L, budgeting, and forecasting</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Drive revenue through thoughtful programming, guest experience, and operational efficiency</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Monitor labor, cost of goods, and other key metrics to ensure profitability</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":0,"335559739":0}"> </span></p>
<p><strong><span data-contrast="none">Guest Experience</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":60,"335559739":60}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Champion an exceptional and personalized guest experience</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Handle guest feedback with professionalism and urgency</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Build relationships with regulars, VIPs, and the broader Detroit community</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":60,"335559739":60}"> </span></p>
<p><strong><span data-contrast="none">People & Development</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":60,"335559739":60}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Recruit, train, and retain top talent</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Provide ongoing coaching and performance management</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Create clear growth paths and development opportunities for team members</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":60,"335559739":60}"> </span></p>
<p><strong><span data-contrast="none">Brand & Collaboration</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":60,"335559739":60}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Partner with marketing and events teams to support programming and activations</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Uphold the design and experiential integrity of the space</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Collaborate with hotel leadership at Book Tower to ensure alignment across the property</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><strong><span data-contrast="none">Qualifications</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":60,"335559739":60}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">5+ years of progressive leadership experience in high-volume, upscale or fine dining restaurants</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Proven ability to lead teams and drive strong financial performance</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Deep understanding of food, beverage, and service standards</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Strong operational acumen with experience managing P&Ls</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none">Excellent communication and leadership skills</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="none">Passion for hospitality, design, and creating memorable guest experiences</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="none">Experience in a hotel or mixed-use environment is a plus</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><strong><span data-contrast="none">What We Offer</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":60,"335559739":60}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Competitive salary + performance-based bonus</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Comprehensive benefits package</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Opportunity to lead one of Detroit’s most exciting restaurant concepts</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Career growth within a dynamic and expanding hospitality company</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none">A collaborative, design-forward, and people-first culture</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":360,"335559737":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Working Conditions/Environment:</span></strong><span data-ccp-props="{"134233118":false,"335559739":0}"> </span></p>
<ul>
<li><span data-contrast="auto"> The person having this position may have to stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day.</span></li>
<li><span data-contrast="auto"> Agility in executing fast-paced movements to navigate different areas of the property efficiently.</span></li>
<li><span data-contrast="auto"> The person having this responsibility may have to move, pull, carry, or lift objects weighing at least 50 pounds.</span></li>
<li><span data-contrast="auto"> The work environment characteristics describedhereinare representative of those an employee typically encounters while performing the essential functions of the position. </span><span data-ccp-props="{"134233118":false,"335559739":0}"> </span></li>
</ul>
<p><em><span data-contrast="auto">Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></em><span data-ccp-props="{"134233118":false,"335559739":0}"> </span></p>
<p><em><span data-contrast="auto">Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.</span></em><span data-ccp-props="{"134233118":false,"335559739":0}"> </span></p>
<p><em><span data-contrast="auto">Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.</span></em><span data-ccp-props="{"134233118":false,"335559739":0}"> </span></p>
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