Capacity Planning Manager (Lastmile Management) at Coupang

<p>Coupang&nbsp;is&nbsp;reimagining&nbsp;the&nbsp;shopping&nbsp;experience&nbsp;with&nbsp;the&nbsp;goal&nbsp;of&nbsp;wowing&nbsp;each&nbsp;customer&nbsp;from&nbsp;the&nbsp;instant&nbsp;they&nbsp;open&nbsp;the&nbsp;Coupang&nbsp;app&nbsp;to&nbsp;the&nbsp;moment&nbsp;an&nbsp;order&nbsp;is&nbsp;delivered&nbsp;to&nbsp;their&nbsp;door.</p> <p>Our&nbsp;services&nbsp;in&nbsp;Taiwan&nbsp;include&nbsp;“Rocket&nbsp;Delivery”&nbsp;which&nbsp;offers&nbsp;next-day&nbsp;delivery&nbsp;for&nbsp;a&nbsp;wide&nbsp;selection&nbsp;of&nbsp;items&nbsp;at&nbsp;affordable&nbsp;prices,&nbsp;“Rocket&nbsp;Overseas”&nbsp;which&nbsp;offers&nbsp;free&nbsp;international&nbsp;delivery&nbsp;on&nbsp;millions&nbsp;of&nbsp;best-selling&nbsp;products&nbsp;from&nbsp;Korea,&nbsp;the&nbsp;U.S.,&nbsp;and&nbsp;beyond.</p> <p>We&nbsp;are&nbsp;looking&nbsp;for&nbsp;talents&nbsp;to&nbsp;help&nbsp;us&nbsp;lead&nbsp;Coupang’s&nbsp;expansion&nbsp;in&nbsp;Taiwan.&nbsp;This&nbsp;is&nbsp;an&nbsp;exceptional&nbsp;opportunity&nbsp;to&nbsp;become&nbsp;a&nbsp;part&nbsp;of&nbsp;Coupang’s&nbsp;growth&nbsp;in&nbsp;Taiwan&nbsp;and&nbsp;create&nbsp;a&nbsp;world&nbsp;where&nbsp;our&nbsp;customers&nbsp;wonder,&nbsp;“How&nbsp;did&nbsp;I&nbsp;ever&nbsp;live&nbsp;without&nbsp;Coupang?”</p> <p>&nbsp;</p> <p><strong>Position&nbsp;:&nbsp;Capacity&nbsp;Planning&nbsp;Manager&nbsp;(Lastmile&nbsp;Management)</strong></p> <p>As&nbsp;a&nbsp;Capacity&nbsp;Planning&nbsp;Manager,&nbsp;you&nbsp;will&nbsp;lead&nbsp;the&nbsp;execution&nbsp;of&nbsp;logistics&nbsp;capacity&nbsp;planning&nbsp;across&nbsp;last&nbsp;mile&nbsp;and&nbsp;middle&nbsp;mile&nbsp;operations.&nbsp;This&nbsp;role&nbsp;is&nbsp;responsible&nbsp;for&nbsp;executing&nbsp;the&nbsp;action&nbsp;plans&nbsp;including&nbsp;managing&nbsp;daily&nbsp;and&nbsp;monthly&nbsp;capacity,&nbsp;and&nbsp;driving&nbsp;operational&nbsp;efficiency&nbsp;through&nbsp;data-driven&nbsp;workforce&nbsp;and&nbsp;performance&nbsp;analysis.&nbsp;You&nbsp;will&nbsp;work&nbsp;closely&nbsp;with&nbsp;cross-functional&nbsp;teams&nbsp;to&nbsp;ensure&nbsp;scalable&nbsp;and&nbsp;cost-effective&nbsp;logistics&nbsp;execution.</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>What&nbsp;you&nbsp;will&nbsp;do?</strong></p> <ul> <li>Lead&nbsp;the&nbsp;execution&nbsp;and&nbsp;coordination&nbsp;of&nbsp;capacity&nbsp;planning&nbsp;models&nbsp;for&nbsp;last&nbsp;mile&nbsp;logistics,&nbsp;ensuring&nbsp;alignment&nbsp;with&nbsp;operational&nbsp;goals.</li> <li>Own&nbsp;the&nbsp;daily&nbsp;and&nbsp;monthly&nbsp;manpower&nbsp;and&nbsp;asset&nbsp;planning&nbsp;processes,&nbsp;and&nbsp;collaborate&nbsp;with&nbsp;operations&nbsp;teams&nbsp;to&nbsp;ensure&nbsp;timely&nbsp;and&nbsp;effective&nbsp;execution.</li> <li>Analyze&nbsp;driver&nbsp;performance&nbsp;and&nbsp;cost&nbsp;models&nbsp;to&nbsp;identify&nbsp;productivity&nbsp;gaps&nbsp;and&nbsp;optimize&nbsp;route/area-level&nbsp;efficiency.</li> <li>Drive&nbsp;the&nbsp;implementation&nbsp;and&nbsp;continuous&nbsp;improvement&nbsp;of&nbsp;workforce&nbsp;planning&nbsp;tools&nbsp;to&nbsp;enhance&nbsp;forecasting&nbsp;accuracy&nbsp;and&nbsp;operational&nbsp;agility.</li> </ul> <p><strong>Essential&nbsp;Qualifications:</strong></p> <ul> <li>5+&nbsp;years&nbsp;of&nbsp;relevant&nbsp;experience&nbsp;in&nbsp;logistics&nbsp;last&nbsp;mile&nbsp;and&nbsp;middle&nbsp;mile.</li> <li>Proven&nbsp;experience&nbsp;in&nbsp;data&nbsp;processing&nbsp;and&nbsp;analysis&nbsp;to&nbsp;build&nbsp;models&nbsp;that&nbsp;support&nbsp;business&nbsp;decisions.</li> <li>Strong&nbsp;communication&nbsp;skills&nbsp;across&nbsp;various&nbsp;contexts.</li> <li>Strong&nbsp;analytical&nbsp;mindset&nbsp;and&nbsp;data-driven&nbsp;approach.</li> <li>Proficiency&nbsp;in&nbsp;MS&nbsp;Office,&nbsp;Advanced&nbsp;Excel,&nbsp;Google&nbsp;Sheet,&nbsp;Tableau&nbsp;and&nbsp;SQL/Python.</li> </ul> <p>&nbsp;</p> <p><strong>Preferred&nbsp;Qualifications:</strong></p> <ul> <li>Degree&nbsp;in&nbsp;Business,&nbsp;Logistics,&nbsp;Supply&nbsp;Chain,&nbsp;or&nbsp;Industrial&nbsp;Engineering.</li> <li>Experience&nbsp;in&nbsp;planning&nbsp;and&nbsp;project&nbsp;management.</li> </ul> <p>&nbsp;</p> <p><strong>Recruitment&nbsp;Process</strong></p> <ul> <li>Application&nbsp;Review&nbsp;-&nbsp;Phone&nbsp;Interview&nbsp;-&nbsp;Onsite&nbsp;(or&nbsp;Virtual&nbsp;Onsite)&nbsp;Interview&nbsp;–&nbsp;Offer</li> <li>The&nbsp;exact&nbsp;nature&nbsp;of&nbsp;the&nbsp;recruitment&nbsp;process&nbsp;may&nbsp;vary&nbsp;according&nbsp;to&nbsp;the&nbsp;specific&nbsp;job&nbsp;and&nbsp;may&nbsp;be&nbsp;changed&nbsp;due&nbsp;to&nbsp;scheduling&nbsp;or&nbsp;other&nbsp;circumstances.</li> <li>Interview&nbsp;schedules&nbsp;and&nbsp;the&nbsp;results&nbsp;will&nbsp;be&nbsp;informed&nbsp;to&nbsp;the&nbsp;applicant&nbsp;via&nbsp;the&nbsp;e-mail&nbsp;address&nbsp;submitted&nbsp;at&nbsp;the&nbsp;application&nbsp;stage.</li> </ul> <p><strong>Things&nbsp;to&nbsp;Consider</strong></p> <ul> <li>This&nbsp;job&nbsp;posting&nbsp;may&nbsp;be&nbsp;closed&nbsp;prior&nbsp;to&nbsp;the&nbsp;stated&nbsp;end&nbsp;date&nbsp;for&nbsp;application&nbsp;if&nbsp;all&nbsp;openings&nbsp;are&nbsp;filled.</li> <li>Coupang&nbsp;has&nbsp;the&nbsp;right&nbsp;to&nbsp;rescind&nbsp;an&nbsp;offer&nbsp;of&nbsp;employment&nbsp;if&nbsp;a&nbsp;candidate&nbsp;is&nbsp;found&nbsp;to&nbsp;have&nbsp;submitted&nbsp;false&nbsp;information&nbsp;as&nbsp;part&nbsp;of&nbsp;the&nbsp;application&nbsp;process.</li> <li>Coupang&nbsp;does&nbsp;not&nbsp;discriminate&nbsp;against&nbsp;disabled&nbsp;applicants&nbsp;or&nbsp;those&nbsp;with&nbsp;veteran&nbsp;status.&nbsp;We&nbsp;are&nbsp;proud&nbsp;to&nbsp;offer&nbsp;equal&nbsp;opportunities&nbsp;for&nbsp;all&nbsp;applicants.</li> </ul> <p><strong>Privacy&nbsp;Notice</strong></p> <ul> <li>Your&nbsp;personal&nbsp;information&nbsp;will&nbsp;be&nbsp;collected&nbsp;and&nbsp;managed&nbsp;by&nbsp;Coupang&nbsp;as&nbsp;stated&nbsp;in&nbsp;the&nbsp;Application&nbsp;Privacy&nbsp;Notice&nbsp;located&nbsp;below:</li> </ul> <p><a href="https://www.coupang.jobs/privacy-policy/" target="_blank">https://www.coupang.jobs/privacy-policy/</a></p>