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EdTech Operation Specialist at Think Academy US
Santa Clara, CaliforniaFull-timeBusiness OperationsPosted 2 months ago
Apply with PipelineAbout the Role
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<div class="ql-direction-ltr ql-long-3590568" data-header="1" data-foldable="true"><strong class="ql-author-3590568">EdTech Operations Specialist (Entry-Level)</strong></div>
<p class="ql-direction-ltr ql-long-3590568"><span class="ql-author-3590568">📍 </span><strong class="ql-author-3590568">Location:</strong><span class="ql-author-3590568"> Bay Area, CA (On-site, multi-center support)</span></p>
<p class="ql-direction-ltr ql-long-3590568"><span class="ql-author-3590568"> 🕒 </span><strong class="ql-author-3590568">Type:</strong><span class="ql-author-3590568"> Full-time | Hourly ($30/hour)</span></p>
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<div class="ql-direction-ltr ql-long-3590568" data-header="2" data-foldable="true"><strong class="ql-author-3590568">About the Role</strong></div>
<p class="ql-direction-ltr ql-long-3590568"><span class="ql-author-3590568">We’re looking for an </span><strong class="ql-author-3590568">Entry-Level EdTech Operations Specialist</strong><span class="ql-author-3590568"> to support daily operations across our centers and work closely with center managers. This is a </span><strong class="ql-author-3590568">hands-on, on-site role</strong><span class="ql-author-3590568"> ideal for someone early in their career who wants to learn how education operations work in real environments.</span></p>
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<div class="ql-direction-ltr ql-long-3590568" data-header="3" data-foldable="true"><strong class="ql-author-3590568">Growth & Career Development</strong></div>
<p class="ql-direction-ltr ql-long-3590568"><span class="ql-author-3590568">We are a </span><strong class="ql-author-3590568">new and growing personalized learning brand</strong><span class="ql-author-3590568">.</span></p>
<p class="ql-direction-ltr ql-long-3590568"><span class="ql-author-3590568"> We currently operate multiple centers while</span><span class="ql-author-3590568"> expanding, with plans to continue opening more locations across the Bay Area.</span></p>
<p class="ql-direction-ltr ql-long-3590568"><span class="ql-author-3590568">This role is designed to </span><strong class="ql-author-3590568">grow alongside the company</strong><span class="ql-author-3590568">.</span></p>
<p class="ql-direction-ltr ql-long-3590568"><span class="ql-author-3590568">You will begin by supporting day-to-day operations and center managers. As we open more centers, your </span><strong class="ql-author-3590568">scope, ownership, and responsibilities will expand</strong><span class="ql-author-3590568">, with opportunities to take on larger operational initiatives and grow into a more senior operations role over time.</span></p>
<div class="ql-divide ql-long-3590568 ql-authorBlock-3590568 ql-embed-selected"><hr></div>
<div class="ql-direction-ltr ql-long-3590568" data-header="2" data-foldable="true"><span class="ql-author-3590568">Growth is based on performance, ownership, and team needs — not just tenure.</span></div>
<div class="ql-direction-ltr ql-long-3590568" data-header="2" data-foldable="true"><strong class="ql-author-3590568">What You’ll Do</strong></div>
<div class="ql-direction-ltr ql-long-3590568" data-header="3" data-foldable="true"><span class="ql-author-3590568">Role Responsibilities</span></div>
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<li class=""><span class="ql-author-3590568"> Support day-to-day operations across multiple learning centers </span></li>
<li class=""><span class="ql-author-3590568"> Collaborate with center managers to ensure smooth and consistent execution </span></li>
<li class=""><span class="ql-author-3590568"> Assist with cross-center communication and coordination </span></li>
</ul>
<div class="ql-direction-ltr ql-long-3590568" data-header="3" data-foldable="true"><span class="ql-author-3590568">Manager & Team Support</span></div>
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<li class=""><span class="ql-author-3590568"> Work closely with center managers through ongoing check-ins </span></li>
<li class=""><span class="ql-author-3590568"> Support alignment, follow-ups, and continuous improvement </span></li>
<li class=""><span class="ql-author-3590568"> Grow into a coaching and leadership support role over time </span></li>
</ul>
<div class="ql-direction-ltr ql-long-3590568" data-header="3" data-foldable="true"><span class="ql-author-3590568">Meetings & Projects</span></div>
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<li class=""><span class="ql-author-3590568"> Support regular manager meetings and ongoing initiatives </span></li>
<li class=""><span class="ql-author-3590568"> Assist with tracking priorities and next steps across teams </span></li>
</ul>
<div class="ql-direction-ltr ql-long-3590568" data-header="3" data-foldable="true"><span class="ql-author-3590568">On-Site & Cross-Center Support</span></div>
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<li class=""><span class="ql-author-3590568"> Provide in-person support across Bay Area centers as needed </span></li>
<li class=""><span class="ql-author-3590568"> Support launches, events, and new initiatives</span></li>
</ul>
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<div class="ql-direction-ltr ql-long-3590568" data-header="2" data-foldable="true"><strong class="ql-author-3590568">Who This Role Is For</strong></div>
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<li class=""><span class="ql-author-3590568"> Someone early in their career who wants hands-on operations experience </span></li>
<li class=""><span class="ql-author-3590568"> Comfortable working in fast-paced, real-world environments </span></li>
<li class=""><span class="ql-author-3590568"> Organized, reliable, and detail-oriented </span></li>
<li class=""><span class="ql-author-3590568"> Strong communicator who enjoys helping others solve problems </span></li>
</ul>
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<div class="ql-direction-ltr ql-long-3590568" data-header="2" data-foldable="true"><strong class="ql-author-3590568">Qualifications</strong></div>
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<li class=""><span class="ql-author-3590568"> 0–2 years of experience in operations, education, tutoring centers, or related fields </span></li>
<li class=""><span class="ql-author-3590568"> Bachelor’s degree preferred but not required </span></li>
<li class=""><span class="ql-author-3590568"> Comfortable traveling between locations in the Bay Area </span></li>
<li class=""><span class="ql-author-3590568"> Interest in education, personalized learning, or operations </span></li>
</ul>
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<div class="ql-direction-ltr ql-long-3590568" data-header="2" data-foldable="true"><strong class="ql-author-3590568">Compensation & Benefits</strong></div>
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<li class=""><strong class="ql-author-3590568">$30/hour</strong></li>
<li class=""><span class="ql-author-3590568"> Opportunities for growth into senior operations or management roles </span></li>
</ul>
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<div class="ql-direction-ltr ql-long-3590568" data-header="2" data-foldable="true"><strong class="ql-author-3590568">Important Notes</strong></div>
<ul>
<li class=""><span class="ql-author-3590568"> This is an </span><strong class="ql-author-3590568">on-site, field-based role</strong></li>
<li class=""><span class="ql-author-3590568"> Not a remote position </span></li>
<li class=""><span class="ql-author-3590568"> Must be based in the Bay Area and able to travel between centers </span></li>
</ul>
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