Software Engineer – Forward Deployed Engineer (AI Integration) at Modus Create

<p></p> <h2>Software Engineer – Forward Deployed Engineer (AI Integration)</h2> <h3>About Us</h3> <p>Founded in 2011, Modus is a global, fully remote team of world-class technologists who thrive in a collaborative, innovative environment. We’re a digital product engineering partner for forward-thinking businesses. Our global teams work side-by-side with clients to design, build, and scale custom solutions that achieve real results and lasting change, partnering with industry leaders including AWS, GitHub, and Atlassian.</p> <p>We were fully remote before it was cool! Recognized as one of the Inc. 5000 Fastest Growing Private Companies for nine years and a top remote work company by FlexJobs, we have helped some of the world’s largest brands deliver powerful digital experiences.</p> <p>As an award-winning Atlassian partner with a world-class team, we help organizations innovate and solve complex challenges for Fortune 500 companies and beyond, we want to hear from you.</p> <h3>Opportunity!</h3> <p>We are looking for a <strong>Software Engineer functioning as a Forward Deployed Engineer</strong> to help customers successfully integrate and adopt AI-powered products.</p> <p>You’ll work directly with customers to understand their technical environments, identify how they can best leverage a suite of AI products, and rapidly build integrations, prototypes, and solutions that bring those opportunities to life.</p> <p>This role combines <strong>full-stack engineering, AI integration, rapid prototyping, and customer enablement</strong>. You’ll need to be comfortable moving between code and customer conversations—working independently to understand new systems while communicating technical concepts clearly to both technical and non-technical stakeholders.</p> <p>This role is open to candidates in the <strong>United States and LATAM</strong> who can support working hours across <strong>U.S. Eastern through Pacific Time zones</strong>.</p> <h3>Requirements:</h3> <ul> <li>Strong <strong>full-stack software engineering</strong> experience building modern applications and services.</li> <li>Proficiency with <strong>JavaScript, TypeScript, and Python</strong>.</li> <li>Hands-on experience integrating <strong>AI capabilities or AI-powered products</strong> into applications and existing systems.</li> <li>Experience or strong familiarity with <strong>agentic architectures</strong>, AI agents, tool calling, and modern AI application patterns.</li> <li>Strong understanding of <strong>REST APIs</strong> and familiarity with <strong>GraphQL</strong> concepts and integrations.</li> <li>Experience building integrations between products, APIs, services, and customer environments.</li> <li>Ability to <strong>rapidly prototype</strong> solutions and turn ideas or customer requirements into working technical implementations.</li> <li>Strong problem-solving skills and the ability to independently research unfamiliar technologies, systems, and customer environments.</li> <li>A <strong>product enablement mindset</strong>—the ability to go beyond implementing a technical request and identify how customers can best leverage available product capabilities.</li> <li>Comfortable working directly with customers to understand their needs, clarify technical requirements, and guide integrations.</li> <li>Excellent communication skills, including the ability to explain technical concepts clearly to <strong>non-technical stakeholders</strong>.</li> <li>Ability to operate effectively in ambiguous, fast-moving environments with a high degree of autonomy.</li> </ul> <h3>Bonus points:</h3> <ul> <li>Experience within <strong>Education Technology (EdTech)</strong>, particularly products or platforms serving <strong>K–12 education</strong>.</li> <li>Experience working in a <strong>Forward Deployed Engineer, Solutions Engineer, Integration Engineer, or customer-facing software engineering</strong> capacity.</li> <li>Experience implementing <strong>LLM-powered applications, AI agents, or agentic workflows</strong>.</li> <li>Experience working with third-party AI platforms, APIs, or AI product ecosystems.</li> <li>Experience building proofs of concept that evolved into production integrations.</li> <li>Experience supporting customer onboarding or technical product adoption.</li> <li>Familiarity with education technology integrations, platforms, or workflows.</li> </ul> <h3>You’ll Love:</h3> <ul> <li>Working directly with customers to solve real technical and product challenges.</li> <li>Building integrations that help customers get meaningful value from <strong>AI-powered products</strong>.</li> <li>Moving quickly from customer conversations to working prototypes and solutions.</li> <li>Combining <strong>full-stack engineering, APIs, AI, and agentic architectures</strong> in practical applications.</li> <li>Exploring unfamiliar systems and independently figuring out how they work.</li> <li>Helping customers understand not only <strong>how</strong> to integrate a product, but how to use it effectively.</li> <li>Working across engineering, product, and customer-facing responsibilities rather than staying within a traditional software engineering lane.</li> </ul> <p>By joining our team, you’ll be part of a winning squad that plays to each other’s strengths and celebrates every success together.</p> <p></p>