Principal AI Engineer, Chatbot Development at OKX

<div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb"> <div data-page-id="PNNZdiw4Yo1ZOmx8btbucw8qsLG" data-lark-html-role="root" data-docx-has-block-data="false"> <h3 class="heading-2 ace-line old-record-id-ARMWdtKDIowwlyxaSOuuzEqssIf"><strong>Who We Are</strong></h3> </div> </div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb"> <div data-page-id="PNNZdiw4Yo1ZOmx8btbucw8qsLG" data-lark-html-role="root" data-docx-has-block-data="false"> <div data-page-id="MAyNdMndooPKHmxXATClSnvQgff" data-lark-html-role="root" data-docx-has-block-data="false"> <div class=" old-record-id-I5j8d8BWIodsimxbgRflYIiAg9d">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</div> <div class=" old-record-id-I5j8d8BWIodsimxbgRflYIiAg9d">&nbsp;</div> <div class=" old-record-id-I5j8d8BWIodsimxbgRflYIiAg9d">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.</div> <div class=" old-record-id-I5j8d8BWIodsimxbgRflYIiAg9d">&nbsp;</div> <div class=" old-record-id-I5j8d8BWIodsimxbgRflYIiAg9d">Across our multiple offices globally, we are united by our core principles:&nbsp;<em>We Before Me</em>,&nbsp;<em>Do the Right Thing</em>, and&nbsp;<em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.</div> </div> <h3 class="heading-2 ace-line old-record-id-PiRwdXFmiomeQDxx0RUuDGJ1sag"><strong>About the Opportunity</strong></h3> <div data-page-id="YnvfdojQpornTcxhh7FlZ37ugze" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-Foo4dvQATotKkuxbUEglUO6sg2J"> <p data-start="222" data-end="419">We are looking for a&nbsp;<strong data-start="243" data-end="268">Principal AI Engineer</strong>&nbsp;to lead the architecture and deployment of large-scale, LLM-powered conversational Chatbot systems serving both enterprise and consumer use cases.</p> <p data-start="421" data-end="658">This is a hands-on technical role focused on building&nbsp;<strong data-start="486" data-end="539">intelligent, autonomous chatbot systems</strong>&nbsp;operating in real-time crypto environments.&nbsp;You will define the technical vision and own end-to-end delivery of production-grade conversational AI platforms.</p> </div> </div> <h3 class="heading-2 ace-line old-record-id-doxusI2RkaIWtuQsGjyJjA6hybg"><strong>What You’ll Be Doing&nbsp;</strong></h3> <div data-page-id="YnvfdojQpornTcxhh7FlZ37ugze" data-lark-html-role="root" data-docx-has-block-data="false"> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-JLKOdU6cwoyIjbxLKZxlEttugxc" data-list="bullet"> <div>Lead the design, development, and lifecycle management for conversational Chatbots products for enterprise and consumer use cases.</div> </li> <li class="ace-line ace-line old-record-id-WnzhdfL28oLSntxM2KilxZrBgCg" data-list="bullet"> <div>Drive experimentation, simulations, and continuous learning pipelines for Chatbot performance optimization.</div> </li> <li class="ace-line ace-line old-record-id-WnzhdfL28oLSntxM2KilxZrBgCg" data-list="bullet"> <div> <div data-zone-id="0" data-line-index="0" data-line="true">Design multi-level intent routing, classifier training, and fallback strategies.</div> </div> </li> <li class="ace-line ace-line old-record-id-PKU2dkSMhoPMEuxuUiclXKKAgmg" data-list="bullet"> <div>Building dialogue quality evaluation systems.</div> </li> <li class="ace-line ace-line old-record-id-PKU2dkSMhoPMEuxuUiclXKKAgmg" data-list="bullet"> <div> <div data-zone-id="0" data-line-index="0" data-line="true">Drive automated bad-case discovery, A/B testing, and continuous iteration loops.</div> </div> </li> <li class="ace-line ace-line old-record-id-OsVCdEcFDojZNdx3CplldZWDgXe" data-list="bullet"> <div>Ensure system scalability, security, and regulatory compliance of AI-powered solutions in the crypto exchange domain.</div> </li> </ul> </div> <h3 class="heading-2 ace-line old-record-id-doxusA9TF9jUkqvydDVZ26era1g"><strong>What We Look For In You</strong></h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-VoBZdvOhNomtYkxWILjl8wUVgQ1" data-list="bullet"> <div>PhD or Master's in Computer Science, AI, Machine Learning, or related field with at least&nbsp;<strong>10 years of industry experience</strong>.</div> </li> <li class="ace-line ace-line old-record-id-Q4K1dT1Ynof7ttxDIHVln7Wjg1c" data-list="bullet">Deep understanding of the engineering complexity behind industrial dialogue systems, including orchestration layers, intent classification, policy control, and fallback strategies.</li> <li class="ace-line ace-line old-record-id-OIrUdcJaCo83dfx32OflI47Sgnc" data-list="bullet">Proven experience deploying<strong>&nbsp;large-scale conversational products&nbsp;</strong>(To Business or To Consumer) in production environments.</li> <li class="ace-line ace-line old-record-id-OIrUdcJaCo83dfx32OflI47Sgnc" data-list="bullet">Hands-on experience designing multi-tier intent routing and training classifiers for high-accuracy task allocation.</li> <li class="ace-line ace-line old-record-id-OIrUdcJaCo83dfx32OflI47Sgnc" data-list="bullet">Experience building structured dialogue evaluation frameworks (automatic metrics, LLM-as-judge, human review systems, etc.).</li> <li class="ace-line ace-line old-record-id-OIrUdcJaCo83dfx32OflI47Sgnc" data-list="bullet">Strong experience driving automated bad-case discovery, logging systems, experiment design, and A/B testing frameworks.</li> </ul> <h3 class="heading-2 ace-line old-record-id-doxusvnFLHEcrU3EZSqi1qdAlRh"><strong>Nice to Haves</strong></h3> <div data-page-id="YnvfdojQpornTcxhh7FlZ37ugze" data-lark-html-role="root" data-docx-has-block-data="false"> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-VoBZdvOhNomtYkxWILjl8wUVgQ1" data-list="bullet"> <div>Experience in top-tier AI labs or Tech industry leaders</div> </li> <li class="ace-line ace-line old-record-id-Q4K1dT1Ynof7ttxDIHVln7Wjg1c" data-list="bullet"> <div>Experience in high-frequency trading, fintech, Web3, or crypto platforms is a strong advantage</div> </li> <li class="ace-line ace-line old-record-id-OIrUdcJaCo83dfx32OflI47Sgnc" data-list="bullet"> <div>Startups or research-intensive environments preferred; must be comfortable operating with ambiguity and speed</div> </li> </ul> <h3 class="heading-3 ace-line old-record-id-Xfu6dMaUkoTGqGx6arYu3QhKsZe"><strong>OKX Statement</strong></h3> <div class="ace-line ace-line old-record-id-BDVHdvrnCoy11xx8RoVuyc2As3g">The salary range for this position is&nbsp;<span class="text-only text-font-italic" data-eleid="22">$313,055.00 to $450,000.00</span>. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Okcoin and OKX internal or external careers site.</div> <div class="ace-line ace-line old-record-id-ZfHydXbNIo2qmdxmQCru8ZDksBd">&nbsp;</div> <div class="ace-line ace-line old-record-id-BWwndhjsUozjW6xZoNxuILk6s9e">OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</div> <div class="ace-line ace-line old-record-id-BWwndhjsUozjW6xZoNxuILk6s9e">&nbsp;</div> </div> </div> </div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span> <div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div> </div> <div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to&nbsp;</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>