Product Manager / Director, Content Moderation & Creator Ecosystems at OKX

<div class="ace-line ace-line old-record-id-doxus3bYvV5DS6icDHnquWbEcNb"> <div class="ace-line ace-line old-record-id-doxus3bYvV5DS6icDHnquWbEcNb"> <div class="ace-line ace-line old-record-id-doxus3bYvV5DS6icDHnquWbEcNb">OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.</div> <div class="ace-line ace-line old-record-id-doxussQumjJyp0pDHcFh7Y3bH0b">&nbsp;</div> <h2 class="heading-2 ace-line old-record-id-doxusl2cgB8vs7Q3ent4HKPgocd"><strong>Who We Are</strong></h2> <div class="ace-line ace-line old-record-id-doxusNg8YunaXqsmUGGOjLzfpmh"> <div data-page-id="RpoEdRXrWoavx2xJ5CPu6mmysBc" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-RKOAdw3kVoh5EQxcr2juP3i0sTb"> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">&nbsp;</div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.&nbsp;</div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">&nbsp;</div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.</div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">&nbsp;</div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb"> <h2 class="heading-2 ace-line old-record-id-doxusl417D129Ked7hp9WBVv9lg"><strong>The Mission</strong></h2> <div class="ace-line ace-line old-record-id-doxusC21sDeXfQ0b9hLmy60CAug"> <div data-page-id="OAJgddUGQoANlcxkWNXuALkrsD2" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-MwggdGE4yoEQkAxQ1KYu5fVYsAh"> <div data-page-id="I7TAdSo2poPo6txGsYileHusgEe" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-A1D4dHxnCoNru3xrrRKlVcmDg0q"> <div data-page-id="KTMudjwMHoZC1ZxaAmsliSoggbb" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-HUfWdJhotoArXDxki0tl8QWKgVh">Build OKX Planet Community’s content safety and governance system from 0 to 1:&nbsp;<strong>Define risks → Detect → Enforce → Appeals/</strong><strong>UX</strong><strong> → Measure and improve</strong>, balancing safety, compliance, and user experience.</div> </div> </div> </div> <br> <h2 class="heading-2 ace-line old-record-id-doxusl417D129Ked7hp9WBVv9lg"><strong>What You'll Be Doing</strong></h2> <div data-page-id="KTMudjwMHoZC1ZxaAmsliSoggbb" data-lark-html-role="root" data-docx-has-block-data="false">&nbsp;</div> <ul> <li>Define&nbsp;<strong>risk categories and severity levels</strong> (e.g., scams/phishing, traffic diversion, investment misinformation, harassment/hate, sexual/violent content, IP infringement).</li> <li>Build <strong>multi-language lexicons</strong> and rule strategies (thresholds, combinations, rate limits) for key scenarios: posts, comments, group chats, livestreams, profiles.</li> <li>Integrate risk signals and systems: <strong>account risk score, device/behavior signals, reports, human review, content detection models</strong>.</li> <li>Design enforcement and visibility actions: <strong>downrank/limit reach, self-only/limited visibility, global removal, interaction limits, account penalties</strong>.</li> <li>Design the <strong>flagged-user experience</strong>: clear notices, verification steps when needed, appeals flow, result notifications, SLAs.</li> <li>Create dashboards and KPIs (violation rate, false positives, appeal pass rate, repeat-offense rate, handling time, review cost) and continuously optimize. <div class=" old-record-id-Dza8d517yoRskUxZyOBlxB5Kgkd">&nbsp;</div> </li> </ul> </div> </div> <div data-page-id="OvVyd3xPZo5hNhxbppju7P8isgg" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-GJvsdghSKovlK4xTmvUuCvkbsee"> <h2 class="heading-2 ace-line old-record-id-doxusl417D129Ked7hp9WBVv9lg"><strong>What We Look For In You</strong></h2> <div data-page-id="KTMudjwMHoZC1ZxaAmsliSoggbb" data-lark-html-role="root" data-docx-has-block-data="false"> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-NLgHdLAiWoaRTDx6IUSlwsG2gCg" data-list="bullet"> <div><strong>5+ years</strong> in governance/risk/strategy product roles for content platforms (community/live/short video preferred).</div> </li> <li class="ace-line ace-line old-record-id-W4mLdCNgPou3AHx3fYrlNknUgxd" data-list="bullet"> <div>Proven <strong>0–1 build</strong> experience: risk framework + rules/lexicon + enforcement + appeals + measurement.</div> </li> <li class="ace-line ace-line old-record-id-X2mFdlvIdoLoIQxpETaljZ48gQe" data-list="bullet"> <div>Strong data and cross-functional execution with ML/engineering/review ops/legal/compliance/support.</div> </li> <li class="ace-line ace-line old-record-id-DRQKdYvStotGi7xngtOlnuRLg0e" data-list="bullet"> <div>Nice to have: anti-scam/blackhat experience; multi-language/global governance; crypto risk knowledge.<br><br></div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> <div data-page-id="OvVyd3xPZo5hNhxbppju7P8isgg" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-CzjQdI1IWofbWMxmIahu6dAMsjc"> <div data-page-id="Q5McdBHqRos9a1xglGGuWZx7sgc" data-docx-has-block-data="false"> <div data-page-id="HkVtdktaboGMelx9svwuFoNSsof" data-lark-html-role="root" data-docx-has-block-data="false"> <div data-page-id="FyjUdMZIjoV2rwxJqgNuKWoasod" data-lark-html-role="root" data-docx-has-block-data="false"> <h2 class="heading-2 ace-line old-record-id-doxusxvzyTH4iZpRPTygm6sKzcf"><strong>Perks &amp; Benefits </strong></h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-doxus9Bu8Z2VOqDK5F51723OA8g" data-list="bullet"> <div>Competitive total compensation package</div> </li> <li class="ace-line ace-line old-record-id-doxusB7tdGuv2SmCPjgmCN3Jb1c" data-list="bullet"> <div>L&amp;D programs and Education subsidy for employees' growth and development</div> </li> <li class="ace-line ace-line old-record-id-doxusZTvzFyB7VKd89mBtiKL9ob" data-list="bullet"> <div>Various team building programs and company events</div> </li> <li class="ace-line ace-line old-record-id-doxus4VLa66AV1kBqr1XQp7CFec" data-list="bullet"> <div>Wellness and meal allowances</div> </li> <li class="ace-line ace-line old-record-id-doxusktLuOm7fBzEDlSg6b719qf" data-list="bullet"> <div>Comprehensive healthcare schemes for employees and dependants</div> </li> <li class="ace-line ace-line old-record-id-doxusXaQ6LYBcrJKsuq40ykOyNr" data-list="bullet"> <div>More that we love to tell you along the process!</div> </li> </ul> </div> </div> </div> </div> </div> </div> </div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span> <div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div> </div> <div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to&nbsp;</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>