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WPP Media

Growth Programme & Operations Lead at WPP Media

London, United KingdomFull-timeOperationsPosted 23 days ago
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About the Role

<div class="content-intro"><p><strong>About WPP Media</strong></p> <p>WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. </p> <p>WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.</p> <p>For more information, visit <a href="wppmedia.com">wppmedia.com</a>.</p></div><p><strong>Growth Programme &amp; Operations Lead</strong></p> <p><strong>Role Summary and Impact</strong></p> <p>ABOUT GLOBAL GROWTH &amp; TRANSFORMATION<br>Global Growth &amp; Transformation brings together&nbsp;growth, transformation, and operational excellence&nbsp;to shape the future of how WPP Media partners&nbsp;with its most important clients.</p> <p>ROLE SUMMARY</p> <p>The Client Relationship &amp; Relationship Intelligence&nbsp;Lead owns the relationship intelligence system&nbsp;across global clients. The role focuses on building,&nbsp;running, and evolving the systems, data, and&nbsp;processes that enable WPP Media to understand,<br>manage, and activate senior client relationships at&nbsp;scale.&nbsp;It is a system ownership role that combines design,&nbsp;structure, and operational delivery, ensuring&nbsp;relationship insight is consistently captured,&nbsp;activated, and embedded into how the business&nbsp;operates.&nbsp;The role plays a central part in turning relationship&nbsp;data into meaningful action and value.<br><br>CORE RESPONSIBILITIES<br>• Own and operate the relationship intelligence system and operating model<br>• Manage advocacy data, insight flows, and activation processes<br>• Coordinate partners, stakeholders, and governance rhythms<br>• Build structured processes for triage, escalation, and action<br>• Translate relationship insight into clear priorities and interventions<br>• Continuously improve relationship frameworks and operating models</p> <p><strong>Skills and Experience</strong></p> <p>YOU ARE LIKELY TO BRING<br>• Experience in operations, transformation, governance, or client systems roles<br>• Strong project and systems management capability<br>• Comfort working with data, insight, and structured information<br>• Experience building and running processes or frameworks<br>• Confidence working with senior stakeholders and partners<br>SKILLS &amp; PROFILE<br>• Highly organised, proactive, and delivery-focused<br>• Structured, system-led thinker<br>• Comfortable balancing coordination with ownership<br>• Reliable, practical, and improvement-oriented<br><br></p> <p><strong>Life at WPP Media &amp; Benefits</strong></p> <p>Our passion for shaping the next era of media is powered by our commitment to&nbsp;Be Extraordinary, investing in our employees to inspire transformational creativity. We also&nbsp;Lead Optimistically,&nbsp;firmly believing&nbsp;in and&nbsp;Championing Growth and Development&nbsp;for every individual. This commitment allows WPP Media employees to&nbsp;leverage&nbsp;the extensive global WPP Media &amp; WPP networks to pursue their passions, build vital professional connections, and learn at the&nbsp;cutting edge&nbsp;of marketing and advertising.&nbsp;</p> <p>We&nbsp;Create an Open environment&nbsp;built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events&nbsp;showcasing&nbsp;team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.&nbsp;</p> <p>WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when&nbsp;we're&nbsp;together, fostering creativity, collaboration, and connection in this open and supportive environment.&nbsp;That's&nbsp;why&nbsp;we’ve&nbsp;adopted a hybrid approach, with teams in the office around four days a week. If you&nbsp;require&nbsp;accommodations or flexibility, please discuss this with the hiring team during the interview process.&nbsp;</p> <p><em>Please note this is a UK based role and requires individuals to have the right to work in this location</em></p> <p>Please read our Privacy Notice (<a href="https://www.wppmedia.com/pages/privacy-policy">https://www.wppmedia.com/pages/privacy-policy)</a> for more information on how we process the information you provide.</p> <p>&nbsp;</p> <p>While we appreciate all applications received, only those candidates selected for an interview will be contacted.&nbsp;</p> <p>#LI-Promoted</p><div class="content-conclusion"><p></p> <p><span class="TextRun SCXW227196529 BCX8" lang="EN-CA" data-contrast="auto"><span class="NormalTextRun SCXW227196529 BCX8">Please read our <a href="https://www.wppmedia.com/pages/privacy-policy#:~:text=WPP%20Media%20Privacy%20Notice%20for%20Recruitment">Privacy Notice</a></span></span><span class="TextRun SCXW227196529 BCX8" lang="EN-CA" data-contrast="auto">&nbsp;<span class="NormalTextRun SCXW227196529 BCX8">for more information on how we process the information you provide.</span></span><span class="EOP SCXW227196529 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}">&nbsp;</span></p></div>

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