Cost Controller at SpotMe

<p><strong>Mission - Why we exist, what we do, and why we need you</strong></p> <p>SpotMe is a leading B2B event platform that helps enterprises increase the impact of their events by delivering CRM-connected, high-quality experiences across in-person, virtual, hybrid events, and webinars. With a strong focus on life sciences, SpotMe powers Onomi: an HCP engagement product that enables medical and commercial teams to run impactful congresses, symposia, advisory boards, and webinars. Together, SpotMe and Onomi turn events into a company’s most effective engagement channel.&nbsp;</p> <p>This position is the ideal role for aspiring finance talents, including AP Analysts/Specialists, Junior Accountants, Billing Analysts, but not limited to, who want to build a strong foundation in cost control and business partnership within a SaaS environment. Detail-oriented and proactive, you will thrive in a fast-moving, service-driven organization where rigor and accountability matter. You will develop hands-on expertise in Event Services cost validation, invoice and expense control, and cross-functional collaboration, while learning how to challenge assumptions and ask the right questions with confidence and professionalism.&nbsp;</p> <p>As a Cost Controller, you will be responsible for controlling, validating, and booking all finance-related activities linked to the Event Services team, ensuring that:&nbsp;</p> <ul> <li>Event Services costs are accurate, justified, and compliant</li> <li>Logged hours, invoices, and expenses are validated against supporting evidence</li> <li>Finance acts as a strong, credible business partner, able to challenge the Event Services team and external suppliers when needed</li> </ul> <p>You will report to the Accounting Manager, and will :&nbsp;</p> <ul> <li>Audit and validate Event Services hours (35%)</li> <li>Review and challenge logged hours from employees and associates by cross-checking against delivery evidence.</li> <li>Review, book, and validate Event Services-related invoices (20%)</li> <li>Ensure invoices match approved hours, contracts, and internal approvals before booking and payment.</li> <li>Manage Event Services travel and expense operations (20%)</li> <li>Organize travel for the Event Services teams and review related expenses to ensure policy compliance and cost efficiency.</li> <li>Act as the first line of Finance control for Event Services costs (15%)</li> <li>Identify discrepancies, ask the right questions, and follow up with internal teams and external suppliers to resolve issues.</li> <li>Support operational improvements and documentation (10%)</li> <li>Help strengthen processes, controls, and documentation to improve accuracy, consistency, and efficiency over time.</li> </ul> <p><strong>Objectives - The problems you will solve</strong></p> <p>First 30 Days - Understand &amp; Get Oriented</p> <p>Build a <strong>deep understanding of Event Services operations and finance controls</strong>, while establishing credibility through rigor, curiosity, and professionalism.</p> <p>You will:</p> <ul> <li>Get familiar with our SaaS services model and delivery processes</li> <li>Learn how hours are logged by employees and associates and gain proficiency in key tools such as Xero, ApprovalMax, Salesforce, Mavenlink and Expensify</li> <li>Understand how Event Services-related hours, invoices, expenses and travel are processed</li> <li>Work closely with Finance and Event Services stakeholders to understand expectations and workflows</li> <li>Identify&nbsp; <strong>at least 3 control or process improvement opportunities</strong></li> </ul> <p>By the end of 30 days, you’re comfortable navigating our systems and can explain how Event Services costs flow from delivery to payment.</p> <p>Days 31-60 - Take Ownership, Start Challenging</p> <p>Take <strong>operational ownership</strong> of Event Services finance processes and begin <strong>actively validating and challenging</strong> data.</p> <p>You will:</p> <ul> <li>Independently review and validate logged hours for employees and associates</li> <li>Review and book Event Services-related hours, invoices, and payments</li> <li>Support travel bookings and review related expenses</li> <li>Start asking questions and flagging inconsistencies when data doesn’t add up</li> </ul> <p>By the end of 60 days, you’re managing Event Services finance operations with confidence and are seen as a reliable point of contact. You begin to act as the <strong>first line of control</strong> for Event Services costs.</p> <p>Days 61-90 - Strengthen Controls &amp; Be a Finance Partner</p> <p>Move from execution to <strong>operational excellence and continuous improvement</strong>, while being recognized as a <strong>trusted finance partner</strong>.</p> <p>You will:</p> <ul> <li>Confidently challenge discrepancies with internal teams and external suppliers</li> <li>Help improve validation rules, documentation, and operational processes</li> <li>Support month-end activities related to Event Services costs</li> <li>Build strong working relationships across Finance and Event Services<br><br></li> </ul> <p>By the end of 90 days, you’re operating independently, adding structure and rigor to Event Services finance operations, and acting as a trusted partner to the business.</p> <p>End of 90 Days - Fully Successful in Role</p> <p>After the 90th day, the Cost Controller:</p> <ul> <li>Operates <strong>independently</strong></li> <li>Challenges confidently and professionally</li> <li>Maintains clean, compliant Event Services cost records</li> <li>Is viewed as <strong>firm but fair</strong> by the Event Services team and the suppliers</li> <li>Contributes actively to improving finance operations</li> </ul> <p><strong>What you need to be great at:</strong></p> <ul> <li>Maturity and confidence, even at a junior level.</li> <li>Ability to challenge constructively: you are comfortable asking difficult questions and pushing back when something doesn’t add up, while remaining calm, factual, and respectful with all stakeholders.</li> <li>High attention to detail: you are highly skilled in thoroughly and consistently reviewing data, spot inconsistencies, and follow through until issues are fully resolved.&nbsp;</li> <li>Strong sense of ethics and fairness: You are able to make sound judgment when balancing control, pragmatism, and business needs - especially in ambiguous situations.</li> <li>Organized, reliable, and consistent: You are able to manage recurring operational tasks reliably, maintain clear documentation, and work within established controls while helping improve them over time.</li> <li>Ownership and Accountability: You take responsibility for outcomes, not just tasks. You follow issues through to resolution and ensure commitments are met without needing constant follow-up.</li> <li>Comfortable working cross-functionally: you are a strong collaborator across departments, able to partner and communicate with both finance and non-finance stakeholders.</li> </ul> <p><strong>What we want to hear about/What we are most curious about:</strong></p> <ul> <li>A situation where you had to challenge numbers or data that didn’t add up, even if it was uncomfortable - and how you handled the discussion.</li> <li>How you stay rigorous and organized when dealing with operational, detail-heavy work.</li> <li>Your experience working with time tracking, invoices, expenses, or operational finance processes, even in an internship, junior role, or non-traditional setting.</li> <li>How you communicate with non-finance stakeholders and keep discussions factual, calm, and constructive.</li> </ul> <p>SpotMe recruits, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status, or veteran status.</p>