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CAMP

Stock Guest Experience Host at CAMP

Atlanta, GAFull-timeATLANTA, GAPosted about 1 month ago
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About the Role

<p><strong>Job Title:</strong> Stock Guest Experience Host</p> <p><strong>Reports To:</strong> General Manager</p> <p><strong>Location:</strong> Store Level</p> <p><strong>Compensation:</strong> $12.00 / hour</p> <p><strong>Position Type:</strong> Non-exempt, Part-Time (approx. 5 to 25 hours per week)</p> <p><strong>Shifts:</strong> 4 to 8-hour daily shifts across mornings, afternoons, and evenings. Must be available to work at least one weekend day per week (both days preferred).</p> <p><strong>About the Company</strong></p> <p>CAMP is a Family Experience Company launched in 2018, known for our one-of-a-kind shop/play hybrid experience at physical locations across the country.&nbsp; Each CAMP store features rotating themed experiences where families come to play, explore, and create unforgettable memories together.&nbsp; We believe that play connects us all, and at CAMP, play is bigger, bubblier, funnier, fuzzier, slimier, and sillier than anywhere else.</p> <p><strong>What you will do at CAMP?</strong></p> <p>The Stock Guest Experience Host is a back-of-house anchor with a front-of-house flair. Your primary focus is driving logistics, receiving freight, keeping stockrooms organized, and maintaining a fully replenished sales floor. When store traffic surges or operational needs shift, you step onto the floor to deliver high-energy guest service, guide play, and support interactive guest experiences.</p> <p><strong>Key Responsibilities</strong></p> <p><strong>Stock &amp; Logistics (Primary Focus)</strong></p> <ul> <li>Receive, count, and log inbound shipments into inventory management systems; track discrepancies and vendor shortages.</li> <li>Keep the sales floor fully stocked and organized to support high-volume merchandise pushes and floor resets.</li> <li>Conduct cycle counts, inventory audits, and support twice-yearly physical inventory prep.</li> <li>Maintain clean, organized Back-of-House (BOH) areas, including stockrooms, break rooms, and supply closets.</li> <li>Manage damage processing, and store supply inventory.</li> <li>Communicate stock levels and inventory needs directly to store leadership.</li> </ul> <p><strong>Guest Experience &amp; Floor Support (As Needed)</strong></p> <ul> <li>Step onto the sales floor during peak times to welcome families, assist customers, and answer product questions.</li> <li>Lead or assist with interactive activities, toy demos, and crafts (e.g., slime-making) when coverage is required.</li> <li>Support character meet-and-greets as a mascot handler, managing lines and guest flow safely.</li> <li>Perform custom greetings and help maintain a magical, high-energy environment.</li> </ul> <p><strong>Sales &amp; Daily Operations (As Needed)</strong></p> <ul> <li>Ring up purchases at the register and make personal product recommendations to support store sales goals.</li> <li>Assist with opening/closing store procedures, safety walk-throughs, and ongoing sanitization of play and retail zones.</li> </ul> <p><strong>Requirements &amp; Qualifications</strong></p> <ul> <li><strong>Experience:</strong> Background in retail stockroom management, inventory logistics, or customer service.</li> <li><strong>Tech Skills:</strong> Experience with inventory tracking software and retail POS systems preferred.</li> <li><strong>Mindset:</strong> Flexible, detail-oriented, highly organized, and comfortable engaging with children and families.</li> <li><strong>Eligibility:</strong> Must be 18+ and authorized to work in the U.S.</li> </ul> <p><strong>Physical Demands &amp; Work Environment</strong></p> <ul> <li>Ability to stand, walk, bend, reach, push, pull, and lift up to 45 lbs continuously for shifts up to 8 hours.</li> <li>Comfort climbing ladders and operating manual or electrical stock equipment safely.</li> <li>Exposure to theatrical lighting effects (LEDs, flashing lights) and occasional outdoor elements during receiving.</li> </ul> <h3><strong>Perks &amp; Benefits</strong></h3> <ul> <li>Employee Assistance Program (EAP)</li> <li>20% employee discount on merchandise</li> <li>1.5x holiday pay on six designated holidays</li> </ul>