
Quality Assurance Supervisor at Crescent
Edwardsville, ILFull-timeQualityPosted about 2 months ago
About the Role
<p><span style="text-decoration: underline;"><strong><span data-contrast="auto">Position Summary</span></strong><span data-ccp-props="{}"> </span></span></p>
<p><span data-contrast="auto">The Crescent Quality Assurance Supervisor (QS) is responsible for ensuring Production / Operational processes meet / comply with applicable Safety, Quality, Regulatory & Customer standards in an environment adhering to Federal Aviation Administration / DCMA / AS9120-compliance.</span> <span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">The Quality Supervisor will work with Cross Functional Leaders and staff to monitor the Crescent Quality Management System (QMS) and ensure routine quality inspection activities and the delivery of top-quality, conforming service (according to customer specifications). The Quality Supervisor will supervise the Auditing function and work with Quality Account Coordinators to assign auditor workload based on risk. The Quality Supervisor is responsible for measuring, monitoring and reporting Quality Key Performance Indicators (KPIs) and trends while supporting investigations for nonconformances and driving necessary corrective / preventive actions and continuous improvement initiatives.</span><span data-ccp-props="{}"> </span></p>
<p><span data-ccp-props="{}"> </span><span data-contrast="auto">The Quality Supervisor will operate as outlined in the Crescent Way- 3 P’s:</span><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Wingdings" data-listid="21" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Purpose</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="21" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Process</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="21" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">People</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><span data-contrast="auto">While building on our culture of:</span><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Wingdings" data-listid="22" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Doing it Right</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="22" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Doing it Safe</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="22" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Doing it Well</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><strong><span data-contrast="none">Essential Duties and Responsibilities</span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"335551550":6,"335551620":6,"335557856":16777215}"> </span></p>
<p><strong><span data-contrast="auto">Safety</span></strong><span data-ccp-props="{"335559685":0}"> </span></p>
<ol>
<li data-leveltext="%1." data-font="Arial" data-listid="13" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Read and understand the Crescent Safety Playbook – Doing It Safe.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="%1." data-font="Arial" data-listid="13" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Ensure Safe and well-maintained Work Environment and conditions throughout all work spaces, facility and surrounding areas.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="%1." data-font="Arial" data-listid="13" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Actively participate in Safety Committee activities and initiatives and champion and engage all staff and employees in cultivating and promoting a Safety-First Culture.</span> </li>
</ol>
<p><strong><span data-contrast="auto">Quality </span></strong><span data-ccp-props="{"335559685":0}"> </span></p>
<ol>
<li data-leveltext="%1." data-font="Arial" data-listid="17" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Support auditing compliance to Crescent QMS to ensure Quality Programs and Systems are intact and meet Regulatory and Customer requirements. Stay abreast of audit trends to identify areas for risk-based auditing. Make sure daily and quarterly audit programs are aligned with risk-based analysis.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="%1." data-font="Arial" data-listid="17" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Support Quality Exception Management/Quality Nonconformance processes and activity. Support management of nonconformance cages. Assure nonconforming parts are contained and do not ship (unless otherwise requested by customer quality/engineering personnel).</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="%1." data-font="Arial" data-listid="17" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Support all applicable internal & external (third party, customer and Regulatory) Quality audits and visits.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="%1." data-font="Arial" data-listid="17" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Measure, monitor and report Quality KPIs (Process Accuracy).</span></li>
<li data-leveltext="%1." data-font="Arial" data-listid="17" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Participate as an active member of Project Start Up Teams to ensure Quality considerations and Design Quality have been implemented prior to new project start.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="%1." data-font="Arial" data-listid="17" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Report site nonconformances and lead quality nonconformity investigations as necessary. Gather or delegate collection of escapes information.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="%1." data-font="Arial" data-listid="17" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Support site nonconformance investigation and CAPA activity for operations activity as requested. Take an active role in leading CAPA investigations for Quality department processes.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="%1." data-font="Arial" data-listid="17" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Manage Departmental staff and monitor data and productivity of staff, improving team’s efficiency and effectiveness.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="%1." data-font="Arial" data-listid="17" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Support Lean Manufacturing and 5S activities driving Quality CI initiatives.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="%1." data-font="Arial" data-listid="17" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Manage scale calibration program, assuring compliance with measurement device procedures and regulations. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="%1." data-font="Arial" data-listid="17" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Supervise containment and scrapping of hardware and shipping of scrap to customer-assigned scrapping providers.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="%1." data-font="Arial" data-listid="17" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Help proliferate quality throughout the Parts Fulfillment business.</span> </li>
</ol>
<p><strong><span data-contrast="none">Productivity </span></strong><span data-ccp-props="{"335559685":0}"> </span></p>
<ol>
<li data-leveltext="%1." data-font="Arial" data-listid="18" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Support Cross Functional Teams to manage and prioritize Quality staffing assignments to ensure auditing and other quality activity is thorough but not intrusive to On-time Delivery or Productivity needs.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="%1." data-font="Arial" data-listid="18" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Support and review material and workflow processes to ensure Design Quality and maximize production efficiencies.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="%1." data-font="Arial" data-listid="18" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Champion the Crescent Culture of Doing it Right, Doing it Safe and Doing it Well and abide by all written and understood policies and procedures.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="%1." data-font="Arial" data-listid="18" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Identify, drive and support Continuous Improvement (CI) efforts.</span> </li>
</ol>
<p><strong><span data-contrast="auto">People </span></strong><span data-ccp-props="{"335559685":0}"> </span></p>
<ol>
<li data-leveltext="%1." data-font="Arial" data-listid="14" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Participate in Crescent talent selection, talent development and recognition processes.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="%1." data-font="Arial" data-listid="14" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Train and monitor staff as required and perform fair and accurate performance evaluations. Recognize and develop Logistics Quality People so all can meet their greatest potential while proactively addressing areas of conflict and underperformance.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="%1." data-font="Arial" data-listid="14" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Promote a Work Environment where Crescent People are valued and can safely communicate, grow and develop.</span> </li>
</ol>
<p><strong><span data-contrast="none">Customer Value </span></strong><span data-ccp-props="{"335559685":0}"> </span></p>
<ol>
<li data-leveltext="%1." data-font="Arial" data-listid="14" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Lead Ensure processes, programs and controls are intact and executed against to deliver top quality service to all Crescent customers.</span> </li>
</ol>
<p><strong><span data-contrast="none">Financial </span></strong><span data-ccp-props="{"335559685":0}"> </span></p>
<ol>
<li data-leveltext="%1." data-font="Arial" data-listid="14" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Safeguard site Process Accuracy KPI and FTY KPI to meet established targets.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="%1." data-font="Arial" data-listid="14" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Improve organizational efficiency and reduce system/process wastes. Conceive / Implement LEAN ideas through Plan-Do-Learn-Do Better (Plan-Do-Check-Act) cycle.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="%1." data-font="Arial" data-listid="14" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Monitor variable expenditures on Quality programs to ensure services and pricing needs are met and maximized.</span> </li>
</ol>
<p><span data-contrast="auto">All other duties as assigned, including but not limited to identifying and training an individual capable of successfully completing all stated Essential Duties and Responsibilities as appropriate to maintain integrity of position for progression planning and coverage during times of absence.</span> <span data-ccp-props="{}"> </span></p>
<p><span style="text-decoration: underline;"><strong><span data-contrast="auto">Cultural Competencies</span></strong></span><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="auto">Do It Right</span></strong><span data-ccp-props="{"134245417":false,"469777462":[560,1120,1680,2240,2800,3360,3920,4480,5040,5600,6160,6720],"469777927":[0,0,0,0,0,0,0,0,0,0,0,0],"469777928":[1,1,1,1,1,1,1,1,1,1,1,1]}"> </span></p>
<p><span data-contrast="auto">Doing what is right for our customers, doing what is right for our company and doing what is right for our People. Continually improving the quality of our products and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we are always becoming a Premier Service Provider.</span><span data-ccp-props="{"134233279":true,"134245417":false,"469777462":[560,1120,1680,2240,2800,3360,3920,4480,5040,5600,6160,6720],"469777927":[0,0,0,0,0,0,0,0,0,0,0,0],"469777928":[1,1,1,1,1,1,1,1,1,1,1,1]}"> </span></p>
<ul>
<li data-leveltext="" data-font="Wingdings" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Identifies and counters resistance to change</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Advocates continuous improvement</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Forges teams and provides direction</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Provides constructive performance feedback</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Willingly adjusts the make-up of the team</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Plans, delegates, and follows up</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Guides others to improve collaboration</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Entrepreneurial initiative </span><span data-ccp-props="{}"> </span> </li>
</ul>
<p><strong><span data-contrast="auto">Do It Safe</span></strong><span data-ccp-props="{"134245417":false,"469777462":[560,1120,1680,2240,2800,3360,3920,4480,5040,5600,6160,6720],"469777927":[0,0,0,0,0,0,0,0,0,0,0,0],"469777928":[1,1,1,1,1,1,1,1,1,1,1,1]}"> </span></p>
<p><span data-contrast="auto">Creating a safe environment and supporting our People to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.</span><span data-ccp-props="{"134233279":true,"134245417":false,"469777462":[560,1120,1680,2240,2800,3360,3920,4480,5040,5600,6160,6720],"469777927":[0,0,0,0,0,0,0,0,0,0,0,0],"469777928":[1,1,1,1,1,1,1,1,1,1,1,1]}"> </span></p>
<ul>
<li data-leveltext="" data-font="Wingdings" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Self-assured yet humble</span><span data-ccp-props="{"335559685":720,"469777462":[720],"469777927":[0],"469777928":[1]}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Able communicator—good clarity, balanced talker and listener</span><span data-ccp-props="{"335559685":720}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Patient</span><span data-ccp-props="{"335559685":720}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Effectively assertive and able to handle conflict and confrontation </span><span data-ccp-props="{"335559685":720}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Solution vs. blame oriented</span><span data-ccp-props="{"335559685":720}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Mixture of firmness and flexibility</span><span data-ccp-props="{"335559685":720}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Has energy and enthusiasm</span><span data-ccp-props="{"335559685":720}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Holds self and others accountable</span><span data-ccp-props="{"335559685":720}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Willing to take calculated risks</span> </li>
</ul>
<p><strong><span data-contrast="auto">Do It Well</span></strong><span data-ccp-props="{"134245417":false,"469777462":[560,1120,1680,2240,2800,3360,3920,4480,5040,5600,6160,6720],"469777927":[0,0,0,0,0,0,0,0,0,0,0,0],"469777928":[1,1,1,1,1,1,1,1,1,1,1,1]}"> </span></p>
<p><span data-contrast="none">Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.</span><span data-ccp-props="{"134233279":true,"134245417":false,"469777462":[560,1120,1680,2240,2800,3360,3920,4480,5040,5600,6160,6720],"469777927":[0,0,0,0,0,0,0,0,0,0,0,0],"469777928":[1,1,1,1,1,1,1,1,1,1,1,1]}"> </span></p>
<ul>
<li data-leveltext="" data-font="Wingdings" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Systematic trainer, willing and able to develop people</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Good work ethic, task focused and willing to extend extra effort</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Able to follow structure where it exists and create structure where it does not</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Resilient—able to deal with the unexpected, not easily flustered</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Maintains sense of urgency</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Follows up to ensure quality task completion</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Disciplined Self Starter</span> </li>
</ul>
<p><strong><span data-contrast="auto">Work Environment / Physical Demands</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Wingdings" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Fast paced environment, requiring the ability to adapt to constant changes in schedules, volumes, staffing and shift requirements.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Management Reasoning and Organizational Skills</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Wingdings" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Information Processing</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Problem Solving and Decision Making</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Communication Skills</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Time Management</span> </li>
</ul>
<p><strong><span data-contrast="auto">Systems Usage</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Wingdings" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Nulogy</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">UKG</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Qualtrax</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Oracle/PSS/Spotfire/IMPACT</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Microsoft Office Suite</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Customer Specific Systems (DigitalThread, SCORE/MTV, QEM, eNMS, etc.)</span> </li>
</ul>
<p><strong><span data-contrast="auto">Performance Metrics and Trends</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Wingdings" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Safety</span><span data-ccp-props="{"134233279":true}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Quality</span><span data-ccp-props="{"134233279":true}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Productivity</span><span data-ccp-props="{"134233279":true}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">People</span><span data-ccp-props="{"134233279":true}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Customer Value</span><span data-ccp-props="{"134233279":true}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Financial</span> </li>
</ul>
<p><strong><span data-contrast="auto">Qualifications</span></strong><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="none">Education & Experience: </span></strong><span data-ccp-props="{"335557856":16777215}"> </span></p>
<ul>
<li data-leveltext="" data-font="Wingdings" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Minimum 2 years Quality experience (related experience, or equivalent combination of education and experience).</span><span data-ccp-props="{"134233279":true,"201341983":0,"335557856":16777215,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Experience with Microsoft Office (Word, Excel, Outlook, PowerPoint).</span><span data-ccp-props="{"134233279":true,"201341983":0,"335557856":16777215,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Ability to communicate effectively through oral and written communications.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335557856":16777215,"335559739":160,"335559740":259}"> </span></li>
</ul>
<p><strong><span data-contrast="none">Preferred Qualifications:</span></strong><span data-ccp-props="{"335557856":16777215}"> </span></p>
<ul>
<li data-leveltext="" data-font="Wingdings" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Regulatory cGMP manufacturing experience.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Experience with Warehouse Management Systems.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Experience leading teams or projects strongly desired.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Lean Manufacturing, Continuous Improvement, Process Excellence experience.</span> </li>
</ul>
<p><strong><span data-contrast="none">We will absolutely know the Quality Assurance Supervisor is successful if they can:</span></strong><span data-ccp-props="{"335557856":16777215}"> </span></p>
<ul>
<li data-leveltext="" data-font="Wingdings" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Support applicable AS9120 & customer compliant operations.</span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Deliver a quality service to our customer(s).</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="" data-font="Wingdings" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Develop a self-sufficient quality team.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
</ul><div class="content-pay-transparency"><div class="pay-input"><div class="title">Pay Range</div><div class="pay-range"><span>$60,000</span><span class="divider">—</span><span>$70,000 USD</span></div></div></div>
Related Roles
Logistics Supervisor (1st Shift)
Crescent
9817 Crescent Park Drive, West Chester OHProduction Supervisor (2nd Shift)
Crescent
571 Independence Ave, Mechanicsburg, PAQuality Account Coordinator (1st Shift)
Crescent
9817 Crescent Park Drive, West Chester OHMaintenance Technician (1st Shift)
Crescent
9817 Crescent Park Drive, West Chester OHPeople Operations Manager
Crescent
9817 Crescent Park Dr. West Chester, OH 45069Account Coordinator OPS (2nd Shift)
Crescent
9817 Crescent Park Drive, West Chester OH 45069