Head of Risk & Insurance at Via

<p>Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint — we've got huge goals.</p> <p>As <strong>Head of Risk &amp; Insurance</strong>, you will lead Via's insurance program, shaping its strategy, structure, and operations, as well as continuing to expand it as we take on new business lines.&nbsp; Reporting to the COO, you'll be close to the integral parts of the business where risk shows up first.&nbsp;</p> <p><strong>What You'll Do:</strong></p> <ul> <li>Own Via's insurance program end-to-end: assess our risk profile, identify the coverage we need, and put risk programs in place across the markets we operate in</li> <li>Partner with senior leadership on risk strategy, including coverage decisions, alternative risk transfer (captives, self-insured retentions), and how risk and insurance figure into Via's broader operational and financial planning</li> <li>Manage brokerage and carrier relationships: run renewals, evaluate quotes, negotiate terms, and select partners who can grow with us globally</li> <li>Build the systems and team to manage claims and litigation efficiently: define how incidents are reported; how reserves are set; and how we run a highly effective claims management process&nbsp;</li> <li>Develop a risk management strategy that goes beyond insurance: partner with Legal, Finance, and other internal teams to identify and reduce loss exposure</li> <li>Build the internal infrastructure: put policies, processes, dashboards, and reporting in place so the rest of the company has clear visibility into our risks&nbsp;</li> <li>Stand up the analytics that tell us whether the program is working: monitor loss ratios, claim frequency and severity, cost per mile, and retention thresholds and use them to inform every renewal</li> <li>Lead, grow and develop Via’s risk team as the program scales</li> </ul> <p><strong>Who You Are:</strong></p> <ul> <li>You have built and run an insurance program before — ideally one with significant operational&nbsp; exposure, and ideally at a company operating across multiple jurisdictions. You know what excellent looks like because you've built it.</li> <li>You have at least 10+ years of experience in risk management, insurance, or a closely adjacent function</li> <li>At the same time, you’re excited to build. You thrive in ambiguity and are excited to help scale a function at a rapidly growing company&nbsp;</li> <li>You think commercially. Insurance is both a cost to be optimized and a risk management tool to be wielded. You understand both sides and can make trade-offs that hold up to scrutiny</li> <li>You are analytical and data-driven. You leverage claims, litigation, and operational insights to identify trends, evaluate risk, and drive decisions that improve outcomes and reduce costs</li> <li>You are operationally minded. You know how to translate strategy into process, headcount, and tooling and how to do it in a way that scales</li> <li>You are hands-on and low ego — no task is too small if it helps contributes to Via’s success&nbsp;</li> </ul> <p><strong>Compensation and Benefits:</strong></p> <ul> <li>Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.</li> <li>Salary Range: $200,000 - $300,000 / year</li> <li>We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.</li> </ul> <p>Ready to join the ride?</p> <p><em>Via is an equal opportunity employer.</em></p>