HR Operations Manager at ABBYY

Austin, Texas, United States (Hybrid)Full-timeHuman ResourcesPosted 3 days ago

About the Role

<div class="content-intro">Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fueling ours. Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing. As a trusted partner for purpose-built AI and intelligent automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do business. Over 10,000 customers trust ABBYY, including many Fortune 500 ones. You will work on further developing a portfolio already containing client names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK.</div>About the Role:  The HR Operations Manager is a key leadership role within ABBYY’s global Human Resources function, reporting directly to the Director, Engagement. This role leads a global HR Operations team, with primary accountability for U.S. HR operations and responsibility for driving alignment, consistency, and operational excellence across regions.  This role serves as the end-to-end owner of HR systems of record, including HiBob (HRIS) and Greenhouse (ATS), and is accountable for delivering scalable, compliant, and high-quality HR operations across the full employee lifecycle globally.  While deep expertise in U.S. HR operations is essential, this role also requires the ability to operate in a global environment, partnering with regional stakeholders to standardize processes while accommodating local requirements.  This is a hands-on leadership role for a builder-operator, someone who can lead and develop a team while designing and implementing scalable processes, workflows, and automation. A key focus of the role is reducing manual intervention and building efficient, technology-enabled HR operations at scale. Key Responsibilities:  Team Leadership & Global Delivery  <ul> <li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Lead, coach, and develop a small, globally distributed HR Operations team </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Drive consistency in service delivery, processes, and standards across regions </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1">Balance global standardization with local compliance requirements </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1">Establish clear SLAs, priorities, and performance expectations  </li> <li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1">Act as the primary escalation point for complex and cross-regional issues </li> </ul> HR Operations Ownership & Employee Lifecycle  <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Own and operate HR Operations for the U.S. employee population, ensuring full compliance with federal, state, and local requirements </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Provide leadership and oversight to global HR operations delivery, ensuring alignment and consistency across regions </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1">Drive end-to-end excellence across the full employee lifecycle globally, including:  </li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="2">Onboarding and hiring support </li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="2">Job and compensation changes </li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="2">Leaves of absence </li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="2">Offboarding </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1">Partner with regional stakeholders to ensure global processes are scalable, efficient, and locally compliant </li> </ul>    Qualifications:  <ul> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">7+ years of experience in HR Operations / People Operations </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Experience leading small, potentially distributed or global teams </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Deep expertise in U.S. HR operations (essential) with multi-state experience </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1">Experience supporting or partnering across global HR environments </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1">Proven ability to:  </li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="2">Standardize processes across regions </li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="2">Balance global scale with local compliance </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1">Strong experience in:  </li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="2">Process design and transformation </li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="2">Automation and workflow implementation  </li> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="6" data-aria-level="1">Hands-on experience with HRIS (HiBob desired) and ATS platforms such as Greenhouse </li> </ul> Salary Range: <ul type="disc"> <li>The anticipated base salary range for this position is between $125,000 and $135,000. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.</li> </ul> Here are some of our local benefits: <ul> <li data-section-id="eosv1v" data-start="99" data-end="240">Generous Paid Time Off: Three weeks of PTO, plus 15 paid holidays, floating holidays, and increased holiday allowance based on tenure</li> <li data-section-id="1o1zlns" data-start="241" data-end="307">Health Coverage: Medical, dental, and vision insurance</li> <li data-section-id="hlju6k" data-start="308" data-end="378">Retirement Savings: 401(k) plan with up to a 4% employer match</li> <li data-section-id="1kjlxi" data-start="379" data-end="427">Wellness Support: Gym membership subsidy</li> <li data-section-id="clao3t" data-start="428" data-end="505">Family & Lifestyle Benefits: Pet insurance and a College Savings Plan</li> <li data-section-id="1303h22" data-start="506" data-end="565">Employee Support: Employee Assistance Program (EAP)</li> </ul> #LI-MM1  <div class="content-conclusion"><div> <div class="DF_utQ _682gpw _0xkaeQ"> <div class="aF9o6Q _0yZ6Qg"> <div class="AdBbhQ hGbcYA rLWGlw _7rUwsA" lang="en-GB"> Join ABBYY, and you will: Love how you work </div> </div> </div> </div> <div> <div class="DF_utQ _682gpw _0xkaeQ"> <div class="aF9o6Q _0yZ6Qg"> <div class="AdBbhQ hGbcYA _7rUwsA" lang="en-GB"> <ul class="yL4mFA"> <li class="Xp24Nw _bsDhw cgHgbA nxe3IQ _4c44Ng PanoWQ">We provide remote and hybrid working options to fit all lifestyles.</li> <li class="Xp24Nw _bsDhw cgHgbA nxe3IQ _4c44Ng">We use flexible hours across most of our teams to allow you to find your own definition of balance.</li> <li class="Xp24Nw _bsDhw cgHgbA nxe3IQ _4c44Ng">Encouraging a culture of giving, we provide two paid volunteering days off every year so you can take time to contribute to the causes you care about.</li> <li class="Xp24Nw _bsDhw cgHgbA nxe3IQ _4c44Ng">To ensure your family is cared for, we offer paid parental leave in all our locations.</li> </ul> </div> </div> </div> </div> <div> <div class="DF_utQ _682gpw _0xkaeQ"> <div class="aF9o6Q _0yZ6Qg"> <div class="AdBbhQ hGbcYA _7rUwsA" lang="en-GB"> Love whom you work with </div> </div> </div> </div> <div> <div class="DF_utQ _682gpw _0xkaeQ"> <div class="aF9o6Q _0yZ6Qg"> <div class="AdBbhQ hGbcYA rLWGlw _7rUwsA" lang="en-GB"> <ul class="yL4mFA"> <li class="Xp24Nw _bsDhw cgHgbA nxe3IQ _4c44Ng PanoWQ">We are a global team of 600+ colleagues, spread across 15 countries on four continents.</li> <li class="Xp24Nw _bsDhw cgHgbA nxe3IQ _4c44Ng">With colleagues representing 30+ nationalities, our workforce reflects the world.</li> <li class="Xp24Nw _bsDhw cgHgbA nxe3IQ _4c44Ng">Innovation and excellence run through our veins. Our teams gather the expertise which has garnered ABBYY more than 140 technology patents.</li> <li class="Xp24Nw _bsDhw cgHgbA nxe3IQ _4c44Ng">We are guided by the values of respect, transparency, and simplicity.</li> <li class="Xp24Nw _bsDhw cgHgbA nxe3IQ _4c44Ng">"Team Environment" is in the top three highest-scoring drivers of engagement across all of our departments.</li> </ul> </div> </div> </div> </div> <div> <div class="DF_utQ _682gpw _0xkaeQ"> <div class="aF9o6Q _0yZ6Qg"> <div class="AdBbhQ hGbcYA _7rUwsA" lang="en-GB"> Love what you work on <ul> <li class="cgHgbA nxe3IQ Xp24Nw PanoWQ">We are a company with more than 35 years of experience in the technology market;</li> <li class="cgHgbA nxe3IQ Xp24Nw PanoWQ">Over 10,000 customers trust ABBYY, including many Fortune 500 ones, with names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK;</li> <li class="cgHgbA nxe3IQ Xp24Nw PanoWQ">We have modernized the capture market by creating the first low-code/no-code IDP platform.</li> <li class="cgHgbA nxe3IQ Xp24Nw PanoWQ">Our Machine Learning, Natural Language Processing, Computer Vision Technologies, and a marketplace built with AI, can transform any document in any process;</li> <li class="cgHgbA nxe3IQ Xp24Nw PanoWQ">Top Analyst firms recognize ABBYY's market leadership, including Gartner, Everest PEAK Matrix ® Assessment, ISG Intelligent Automation Lens, and NelsonHall, amongst others.</li> </ul> ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace. To learn more about our commitment to Diversity and Inclusion, check out the careers section on our website. </div> </div> </div> </div></div>

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