Associate Program Director at HighRadius
Houston, Texas, United StatesFull-timeConsultingPosted about 1 month ago
Apply with PipelineAbout the Role
<p><strong>Summary:</strong></p>
<p><span data-sheets-value="{"1":2,"2":"The Director of Consulting will play a key leadership role on the Consulting team as we continue on our high-growth journey. In this role, you'll be a hands-on leader, managing multiple complex cloud-based SaaS integration projects from start to finish. You will become a trusted adviser to our customers, building strong relationships with both clients and internal stakeholders, leading a team to deliver the highest customer satisfaction. You're a great fit if you thrive in a fast-paced environment and are a dynamic, collaborative leader that has a track record of rallying and mentoring teams to success."}" data-sheets-userformat="{"2":15297,"3":{"1":0},"9":0,"10":2,"11":4,"12":0,"14":[null,2,0],"15":"Century Gothic","16":10}">The Associate Program Director will play a key role on the Consulting team as we continue on our high-growth journey. In this role, you'll be hands on, managing multiple complex cloud-based SaaS integration projects from start to finish. You will become a trusted adviser to our customers, building strong relationships with both clients and internal stakeholders, leading a team to deliver the highest customer satisfaction. You're a great fit if you thrive in a fast-paced environment and are a dynamic, collaborative leader that has a track record of rallying and mentoring teams to success.</span></p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li><span data-sheets-value="{"1":2,"2":"The Director of Consulting will play a key leadership role on the Consulting team as we continue on our high-growth journey. In this role, you'll be a hands-on leader, managing multiple complex cloud-based SaaS integration projects from start to finish. You will become a trusted adviser to our customers, building strong relationships with both clients and internal stakeholders, leading a team to deliver the highest customer satisfaction. You're a great fit if you thrive in a fast-paced environment and are a dynamic, collaborative leader that has a track record of rallying and mentoring teams to success."}" data-sheets-userformat="{"2":15297,"3":{"1":0},"9":0,"10":2,"11":4,"12":0,"14":[null,2,0],"15":"Century Gothic","16":10}"> Build and strengthen relationships with assigned portfolio of external and internal stakeholders to drive a high-quality experience for our clients.</span></li>
<li><span data-sheets-value="{"1":2,"2":"The Director of Consulting will play a key leadership role on the Consulting team as we continue on our high-growth journey. In this role, you'll be a hands-on leader, managing multiple complex cloud-based SaaS integration projects from start to finish. You will become a trusted adviser to our customers, building strong relationships with both clients and internal stakeholders, leading a team to deliver the highest customer satisfaction. You're a great fit if you thrive in a fast-paced environment and are a dynamic, collaborative leader that has a track record of rallying and mentoring teams to success."}" data-sheets-userformat="{"2":15297,"3":{"1":0},"9":0,"10":2,"11":4,"12":0,"14":[null,2,0],"15":"Century Gothic","16":10}">Orchestrate and lead HighRadius implementation services and affiliated projects for assigned portfolio of clients (5-10), including activities such as developing plans, estimations, defining scope, facilitating change management, negotiations, etc</span></li>
<li><span data-sheets-value="{"1":2,"2":"The Director of Consulting will play a key leadership role on the Consulting team as we continue on our high-growth journey. In this role, you'll be a hands-on leader, managing multiple complex cloud-based SaaS integration projects from start to finish. You will become a trusted adviser to our customers, building strong relationships with both clients and internal stakeholders, leading a team to deliver the highest customer satisfaction. You're a great fit if you thrive in a fast-paced environment and are a dynamic, collaborative leader that has a track record of rallying and mentoring teams to success."}" data-sheets-userformat="{"2":15297,"3":{"1":0},"9":0,"10":2,"11":4,"12":0,"14":[null,2,0],"15":"Century Gothic","16":10}">Provide insights and industry experience in building and iterating upon best practices and benchmarks from completed projects. Resulting to a high satisfaction and low-effort experiences for our clients.</span></li>
<li><span data-sheets-value="{"1":2,"2":"The Director of Consulting will play a key leadership role on the Consulting team as we continue on our high-growth journey. In this role, you'll be a hands-on leader, managing multiple complex cloud-based SaaS integration projects from start to finish. You will become a trusted adviser to our customers, building strong relationships with both clients and internal stakeholders, leading a team to deliver the highest customer satisfaction. You're a great fit if you thrive in a fast-paced environment and are a dynamic, collaborative leader that has a track record of rallying and mentoring teams to success."}" data-sheets-userformat="{"2":15297,"3":{"1":0},"9":0,"10":2,"11":4,"12":0,"14":[null,2,0],"15":"Century Gothic","16":10}">Achieve strategic trusted adviser-level relationship with Clients. Create a win-win solution for clients and HighRadius, balancing interests to drive value and ROI for all</span></li>
<li><span data-sheets-value="{"1":2,"2":"The Director of Consulting will play a key leadership role on the Consulting team as we continue on our high-growth journey. In this role, you'll be a hands-on leader, managing multiple complex cloud-based SaaS integration projects from start to finish. You will become a trusted adviser to our customers, building strong relationships with both clients and internal stakeholders, leading a team to deliver the highest customer satisfaction. You're a great fit if you thrive in a fast-paced environment and are a dynamic, collaborative leader that has a track record of rallying and mentoring teams to success."}" data-sheets-userformat="{"2":15297,"3":{"1":0},"9":0,"10":2,"11":4,"12":0,"14":[null,2,0],"15":"Century Gothic","16":10}">Manage client expectations, risks and project issues. Triage client escalation while working with CVMs and HRC leadership.</span></li>
<li><span data-sheets-value="{"1":2,"2":"The Director of Consulting will play a key leadership role on the Consulting team as we continue on our high-growth journey. In this role, you'll be a hands-on leader, managing multiple complex cloud-based SaaS integration projects from start to finish. You will become a trusted adviser to our customers, building strong relationships with both clients and internal stakeholders, leading a team to deliver the highest customer satisfaction. You're a great fit if you thrive in a fast-paced environment and are a dynamic, collaborative leader that has a track record of rallying and mentoring teams to success."}" data-sheets-userformat="{"2":15297,"3":{"1":0},"9":0,"10":2,"11":4,"12":0,"14":[null,2,0],"15":"Century Gothic","16":10}">Anticipate and mitigate change in scope, ensuring that project is delivered on-time and on-budget. Conduct and implement a balanced scope and change request process.</span></li>
<li><span data-sheets-value="{"1":2,"2":"The Director of Consulting will play a key leadership role on the Consulting team as we continue on our high-growth journey. In this role, you'll be a hands-on leader, managing multiple complex cloud-based SaaS integration projects from start to finish. You will become a trusted adviser to our customers, building strong relationships with both clients and internal stakeholders, leading a team to deliver the highest customer satisfaction. You're a great fit if you thrive in a fast-paced environment and are a dynamic, collaborative leader that has a track record of rallying and mentoring teams to success."}" data-sheets-userformat="{"2":15297,"3":{"1":0},"9":0,"10":2,"11":4,"12":0,"14":[null,2,0],"15":"Century Gothic","16":10}">Lead and enable an agile, customer-obsessed team of project managers and consultants</span></li>
<li><span data-sheets-value="{"1":2,"2":"The Director of Consulting will play a key leadership role on the Consulting team as we continue on our high-growth journey. In this role, you'll be a hands-on leader, managing multiple complex cloud-based SaaS integration projects from start to finish. You will become a trusted adviser to our customers, building strong relationships with both clients and internal stakeholders, leading a team to deliver the highest customer satisfaction. You're a great fit if you thrive in a fast-paced environment and are a dynamic, collaborative leader that has a track record of rallying and mentoring teams to success."}" data-sheets-userformat="{"2":15297,"3":{"1":0},"9":0,"10":2,"11":4,"12":0,"14":[null,2,0],"15":"Century Gothic","16":10}">Identify and provide org change management assessment to determine OCM requirements (training, communications, benefits realization)</span></li>
</ul>
<p><strong>Requirements:</strong></p>
<ul>
<li><span data-sheets-value="{"1":2,"2":"The Director of Consulting will play a key leadership role on the Consulting team as we continue on our high-growth journey. In this role, you'll be a hands-on leader, managing multiple complex cloud-based SaaS integration projects from start to finish. You will become a trusted adviser to our customers, building strong relationships with both clients and internal stakeholders, leading a team to deliver the highest customer satisfaction. You're a great fit if you thrive in a fast-paced environment and are a dynamic, collaborative leader that has a track record of rallying and mentoring teams to success."}" data-sheets-userformat="{"2":15297,"3":{"1":0},"9":0,"10":2,"11":4,"12":0,"14":[null,2,0],"15":"Century Gothic","16":10}"> Bachelor's degree required</span></li>
<li><span data-sheets-value="{"1":2,"2":"The Director of Consulting will play a key leadership role on the Consulting team as we continue on our high-growth journey. In this role, you'll be a hands-on leader, managing multiple complex cloud-based SaaS integration projects from start to finish. You will become a trusted adviser to our customers, building strong relationships with both clients and internal stakeholders, leading a team to deliver the highest customer satisfaction. You're a great fit if you thrive in a fast-paced environment and are a dynamic, collaborative leader that has a track record of rallying and mentoring teams to success."}" data-sheets-userformat="{"2":15297,"3":{"1":0},"9":0,"10":2,"11":4,"12":0,"14":[null,2,0],"15":"Century Gothic","16":10}">10+ years of progressive consulting end-to-end project management experience, including experience working with external clients</span></li>
<li><span data-sheets-value="{"1":2,"2":"The Director of Consulting will play a key leadership role on the Consulting team as we continue on our high-growth journey. In this role, you'll be a hands-on leader, managing multiple complex cloud-based SaaS integration projects from start to finish. You will become a trusted adviser to our customers, building strong relationships with both clients and internal stakeholders, leading a team to deliver the highest customer satisfaction. You're a great fit if you thrive in a fast-paced environment and are a dynamic, collaborative leader that has a track record of rallying and mentoring teams to success."}" data-sheets-userformat="{"2":15297,"3":{"1":0},"9":0,"10":2,"11":4,"12":0,"14":[null,2,0],"15":"Century Gothic","16":10}">Experience in functional or technical role program managing O2C implementations</span></li>
<li><span data-sheets-value="{"1":2,"2":"The Director of Consulting will play a key leadership role on the Consulting team as we continue on our high-growth journey. In this role, you'll be a hands-on leader, managing multiple complex cloud-based SaaS integration projects from start to finish. You will become a trusted adviser to our customers, building strong relationships with both clients and internal stakeholders, leading a team to deliver the highest customer satisfaction. You're a great fit if you thrive in a fast-paced environment and are a dynamic, collaborative leader that has a track record of rallying and mentoring teams to success."}" data-sheets-userformat="{"2":15297,"3":{"1":0},"9":0,"10":2,"11":4,"12":0,"14":[null,2,0],"15":"Century Gothic","16":10}">Independent thinking with keen problem solving skills</span></li>
<li><span data-sheets-value="{"1":2,"2":"The Director of Consulting will play a key leadership role on the Consulting team as we continue on our high-growth journey. In this role, you'll be a hands-on leader, managing multiple complex cloud-based SaaS integration projects from start to finish. You will become a trusted adviser to our customers, building strong relationships with both clients and internal stakeholders, leading a team to deliver the highest customer satisfaction. You're a great fit if you thrive in a fast-paced environment and are a dynamic, collaborative leader that has a track record of rallying and mentoring teams to success."}" data-sheets-userformat="{"2":15297,"3":{"1":0},"9":0,"10":2,"11":4,"12":0,"14":[null,2,0],"15":"Century Gothic","16":10}">High organization and prioritization skills</span></li>
<li><span data-sheets-value="{"1":2,"2":"The Director of Consulting will play a key leadership role on the Consulting team as we continue on our high-growth journey. In this role, you'll be a hands-on leader, managing multiple complex cloud-based SaaS integration projects from start to finish. You will become a trusted adviser to our customers, building strong relationships with both clients and internal stakeholders, leading a team to deliver the highest customer satisfaction. You're a great fit if you thrive in a fast-paced environment and are a dynamic, collaborative leader that has a track record of rallying and mentoring teams to success."}" data-sheets-userformat="{"2":15297,"3":{"1":0},"9":0,"10":2,"11":4,"12":0,"14":[null,2,0],"15":"Century Gothic","16":10}">Excellent verbal, written and interpersonal skills</span></li>
<li><span data-sheets-value="{"1":2,"2":"The Director of Consulting will play a key leadership role on the Consulting team as we continue on our high-growth journey. In this role, you'll be a hands-on leader, managing multiple complex cloud-based SaaS integration projects from start to finish. You will become a trusted adviser to our customers, building strong relationships with both clients and internal stakeholders, leading a team to deliver the highest customer satisfaction. You're a great fit if you thrive in a fast-paced environment and are a dynamic, collaborative leader that has a track record of rallying and mentoring teams to success."}" data-sheets-userformat="{"2":15297,"3":{"1":0},"9":0,"10":2,"11":4,"12":0,"14":[null,2,0],"15":"Century Gothic","16":10}">Willingness to travel up to 40%</span></li>
</ul>
<p> </p>
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