Senior Product Manager, Specialty Travel (HCP) at Navan

<p>As a Senior Product Manager for HCP (Healthcare Professional) Travel, you will be the driving force behind a critical, highly regulated vertical of our business. This isn't just about booking travel; it’s about architecting a seamless, compliant, and world-class experience for medical professionals.</p> <p>You will be the end-to-end owner of this space, functioning as the bridge between complex business requirements and scalable engineering solutions. You aren't just managing a backlog; you are building a business within a business.&nbsp;</p> <p>We expect you to challenge the status quo, simplify the complex, and deliver a product that sets the industry standard for HCP travel. If you thrive on high accountability, technical complexity, and global collaboration, this role is for you.</p> <p><strong>What You’ll Do</strong></p> <ul> <li><strong>Become the Resident Expert:</strong> Work hand-in-hand with HCP business owners to deeply understand the nuances of healthcare travel. You will be the primary authority on all HCP-specific requirements, from regulatory constraints to user preferences.</li> <li><strong>Own the Lifecycle:</strong> Lead the end-to-end HCP travel journey, including booking, servicing, administration, compliant reporting, and internal support tooling.</li> <li><strong>Solve Systemic Architecture:</strong> Identify and resolve deep-seated architectural challenges. You won't just build features; you will ensure the underlying systems are robust enough to support the unique needs of the HCP sector.</li> <li><strong>Drive Vision &amp; Execution:</strong> Contribute to and communicate a clear product vision. You will iterate at a rapid pace to meet the demands of an expanding global customer base.</li> <li><strong>Cross-Functional Leadership:</strong> Collaborate daily with your Product, Design, Engineering, and Go-To-Market teams to move products from ideation through to launch.</li> <li><strong>Data-Driven Accountability:</strong> Set meaningful KPIs and rigorously measure your team’s success. You use data to navigate ambiguity and provide clear, thoughtful documentation for both technical and non-technical stakeholders.</li> </ul> <p><strong>What We’re Looking For</strong></p> <ul> <li><strong>Ownership Mindset:</strong> You take full accountability for your space. You are a self-driver who dives deep into complex problems and takes pride in "owning it" from start to finish.</li> <li><strong>Experience:</strong> Minimum 5+ years of Product Management experience at a software company, specifically working on user-facing applications with high backend complexity.</li> <li><strong>Technical Fluency:</strong> Ability to grasp complex engineering intricacies and simplify them for others. You understand technical dependencies and can speak the language of your engineering counterparts.</li> <li><strong>Stakeholder Obsession:</strong> You are a relationship builder who anticipates the needs of internal subject-matter experts and external customers alike.</li> <li><strong>Domain Expertise:</strong> Experience in corporate travel or finance tools, marketplaces, payments, procure-to-pay, or highly regulated industries is a major plus.</li> <li><strong>Global Mobility:</strong> Travel to our offices in San Francisco and Berlin is required to foster collaboration with our global teams.</li> <li><strong>Seriously Fun: It’s a company value – really! We work hard and have a ton of fun while doing it.&nbsp;</strong></li> </ul>