Property Manager (High-Rise) at Comstock

<p><strong>Job Overview</strong></p> <p>The Residential Property Manager will lead the onsite team and oversee all activities to achieve budgeted leasing, occupancy, and financial goals at a community in the heart of Charlotte, NC. This metro-accessible property is part of Comstock’s growing portfolio, offering the opportunity to make a meaningful impact on both your team and the company as a whole. The Property Manager will also be responsible for training and developing staff while ensuring best-in-class customer service and alignment with Comstock’s brand standards and culture.</p> <p><strong>Key Responsibilities</strong></p> <ul> <li>Lead, motivate, and train the onsite team to deliver first-class service and achieve corporate goals, core values, and departmental responsibilities outlined in the Company org chart and Employee Handbook.</li> <li>Oversee and manage the onsite lease-up process, ensuring prospects receive an exceptional experience from first contact through move-in.</li> <li>Partner closely with Comstock’s Marketing team to develop and execute marketing strategies, campaigns, and events tailored to a new luxury lease-up community, ensuring adherence to brand standards.</li> <li>Oversee daily leasing activity, pricing strategies, concession management, and market analysis.</li> <li>Promptly address and resolve resident concerns in a professional, solutions-oriented manner consistent with guidelines established by the Comstock Executive Team.</li> <li>Assist in preparing the property’s annual business plan and oversee daily operations to achieve budgeted leasing, occupancy, and financial goals.</li> <li>Support monthly financial reporting by completing variance reports, market analysis, accruals, and performance summaries.</li> <li>Oversee maintenance operations to ensure the property’s curb appeal reflects luxury standards, while ensuring all manufacturer-recommended and company-required routine maintenance is completed on schedule.</li> <li>Partner with construction and development teams to ensure a smooth transition from construction to operations, including unit inspections and punch lists.</li> <li>Manage vendor relationships, including signage vendors, to ensure lease-up marketing and wayfinding needs are met.</li> <li>Ensure the property complies with Company policies, procedures, and all state, local, and federal laws, including Fair Housing, ADA, FCRA, and employment law.</li> <li>Perform other duties as assigned.</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>High school diploma or equivalent required; college degree preferred.</li> <li>4+ years of progressive experience in property management, with at least 2 years managing a <strong>&nbsp;Class A or luxury residential high-rise</strong>.</li> <li>2+ years of supervisory experience with proven ability to lead, motivate, and develop a team.</li> <li>Strong financial acumen, including experience with budgets, financial statements, and variance reporting.</li> <li>Expertise in federal fair housing and applicable state/local laws.</li> <li>Proficiency in property management software (Yardi, RealPage, or similar), Microsoft Office, and digital marketing tools</li> <li>Demonstrated experience in conflict resolution, customer service, and relationship management.</li> <li>Highly credible, trustworthy, and operates with integrity.</li> <li>A proactive, positive leader who holds themselves and their team accountable for excellence.</li> <li>Strong organizational, multitasking, and communication skills with attention to detail in a fast-paced, high-demand environment.</li> </ul> <p><strong>MGMT Qualifications </strong></p> <ul> <li>Outstanding mentoring, coaching, people and time management, and leadership skills</li> <li>Must be able to hire, direct and supervise a strong team while cultivating a professional, friendly, and supportive atmosphere</li> <li>Must be able to motivate his/her team through personal character, consistency, vision, compassion, and recognition</li> <li>Must be able to clearly and effectively communicate expectations to the team and make sure there is understanding by all</li> <li>Must be able to hold team members accountable to achieve/promote Comstock's corporate goals, core values and departmental responsibilities detailed on the org chart and in the Employee Handbook</li> <li>Exceptional oral and written communication, active listening, and organizational skills</li> <li>Ability to demonstrate flexibility in dealing with complex problems or organizational change</li> <li>Ability to define and resolve complex issues by evaluating options and implementing practical concrete business minded solutions</li> <li>Ability to effectively present information and respond to questions from senior and executive level management</li> </ul> <p>Strong budgeting &amp; financial skills</p> <p><strong>Benefits</strong></p> <p>Compensation:<br>- Competitive Salary with Bonus Potential<br>- Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance<br><br>Career Development<br>- Opportunities for Advancement within our expanding portfolio<br>- Annual Professional Development Funds to fuel your growth<br><br>Employee Perks (to name a few):<br>- Housing Discount<br>- Commuter Benefits<br>- Free Parking and EV charging<br>- Parental Leave Program<br>- Enjoy a Friendly Work Environment that values collaboration</p> <p>&nbsp;</p>