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Sony Interactive Entertainment

Software Engineer II Platform Data Reliability at Sony Interactive Entertainment

United States, San Mateo, CAFull-timeNetwork / Core EngineeringPosted 25 days ago
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About the Role

<div class="content-intro"><p><strong>Why Sony Interactive Entertainment?</strong></p> <p>Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.</p></div><h2><span style="color: #000000;"><strong>Software Engineer II – Platform Data Reliability &amp; Automation</strong></span></h2> <p><span style="color: #000000;">Ready to level up your career? Join PlayStation as a Software Engineer II focused on Platform Data Reliability and Automation and help build reliable, scalable experiences for millions of players around the globe.</span></p> <p><span style="color: #000000;">At PlayStation, we’re known not only for delivering exceptional gaming experiences but also for fostering an engineering environment centered on innovation, creativity, collaboration, and technical excellence. We welcome passionate engineers who enjoy solving challenging problems and are excited about shaping the future of play.</span></p> <h3><span style="color: #000000;"><strong>Role Overview</strong></span></h3> <p><span style="color: #000000;">We are seeking a Software Engineer II (Platform Data Reliability &amp; Automation) to help build, automate, and operate scalable data platforms using Infrastructure as Code (IaC) and cloud technologies.</span></p> <p><span style="color: #000000;">This role focuses on improving the reliability and automation of NoSQL, streaming, and caching services across AWS and GCP environments. You’ll develop automation, observability, and operational tooling supporting technologies such as Cassandra, Aerospike, Kafka, and Redis.</span></p> <p><span style="color: #000000;">Working alongside senior engineers, platform teams, and product teams, you’ll contribute to highly available infrastructure supporting billions of transactions and millions of players globally. By applying software engineering and database reliability engineering principles, you’ll help reduce manual work, improve system uptime, and make data services easier and safer for engineering teams to use.</span></p> <h3><span style="color: #000000;"><strong>Responsibilities</strong></span></h3> <ul> <li style="color: #000000 !important;"><span style="color: #000000;">Develop, maintain, and improve Infrastructure as Code and configuration-management automation using tools such as Terraform and Ansible to provision, configure, monitor, scale, and manage NoSQL, streaming, and caching platforms.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Build automation that enables repeatable and reliable deployment of data services across cloud and hybrid environments.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Contribute to the reliability, availability, scalability, performance, and resiliency of platform data services.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Contribute to defining, measuring, and improving service-level indicators, service-level objectives, and error budgets.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Develop automation for operational activities such as scaling, failover, backup, recovery, upgrades, and routine maintenance.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Build and enhance observability solutions using metrics, logging, tracing, dashboards, and alerts.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Troubleshoot issues affecting Cassandra, Aerospike, Kafka/MSK, Redis, and related platform services.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Participate in on-call rotations and incident response, contributing to root-cause analysis and the implementation of permanent fixes.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Write reliable, maintainable, and well-tested <strong>Go</strong> code for infrastructure automation, platform services, and operational tooling.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Collaborate with engineering, platform, security, and operations teams to integrate and deliver reliable data services.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Create and maintain operational documentation, procedures, runbooks, and automation playbooks.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Participate in code reviews, technical design discussions, and continuous improvement initiatives.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Explore practical applications of AI-assisted automation, anomaly detection, automated remediation, and developer-productivity tooling where appropriate.</span></li> </ul> <h3><span style="color: #000000;"><strong>Skills and Qualifications</strong></span></h3> <ul> <li style="color: #000000 !important;"><span style="color: #000000;">Bachelor’s or Master’s degree in Computer Science or a related field, or equivalent practical experience.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">3+ years of experience in software engineering, database reliability engineering, site reliability engineering, platform engineering, or a related field.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Experience developing production software in Go, with an understanding of idiomatic code, testing, concurrency, error handling, and maintainability.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Hands-on experience developing or maintaining Infrastructure as Code or configuration-management tools such as Terraform or Ansible.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Experience deploying or operating workloads on Kubernetes.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Experience with AWS or GCP and familiarity with managed services such as MSK, DynamoDB, ElastiCache, Memorystore, or equivalent technologies.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Working knowledge of one or more NoSQL, caching, or streaming technologies, such as Cassandra, Aerospike, Kafka, AWS MSK, or Redis.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Understanding of distributed systems concepts, including availability, consistency, replication, fault tolerance, and horizontal scaling.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Working knowledge of Linux, networking, storage, and common system-troubleshooting techniques.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Familiarity with observability tools and practices, including metrics, logging, tracing, alerting, and dashboard creation.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Ability to independently diagnose and resolve technical problems within a defined scope, learn unfamiliar systems, and seek guidance when addressing complex or ambiguous challenges.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Strong written and verbal communication skills, with the ability to collaborate effectively across teams.</span></li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-weight: 400;">At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.<br></span><span style="font-weight: 400;"><br>Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.&nbsp;<br></span><span style="font-weight: 400;"><br>In addition, this role </span><span style="font-weight: 400;">is eligible</span><span style="font-weight: 400;"> for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. </span><span style="font-weight: 400;">This role also may be eligible for a bonus package.</span><span style="font-weight: 400;"> Click&nbsp;</span><a href="https://careers.playstation.com/benefits" target="_blank"><strong>here</strong></a><span style="font-weight: 400;"> to learn more.</span></p> <p>&nbsp;</p></div><div class="title">The estimated base pay range for this role is listed below.</div><div class="pay-range"><span>$150,100</span><span class="divider">&mdash;</span><span>$225,100 USD</span></div></div></div><div class="content-conclusion"><p class="p1">Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.</p> <p class="p1">Please refer to our&nbsp;<a href="https://www.playstation.com/legal/careers-privacy-notice/" target="_blank">Candidate Privacy Notice</a>&nbsp;for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.</p> <p><strong>Equal Opportunity Statement:</strong></p> <p><em>Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.</em></p> <p><em>We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.&nbsp;</em></p> <p><em>Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.</em></p> <p>&nbsp;</p></div>