Sales & Operations Associates (Full-Time) - Sydney CBD at ALO

Sydney Full-timeStoresPosted 15 days ago

About the Role

<div class="content-intro"><p><strong>WHY JOIN ALO?</strong></p> <p>Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.</p></div><p><span data-contrast="auto">Objective</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="none">The Operations Associate & Sales Associate are a critical part of the in the store team and are responsible for driving profitability, efficiency and delivering an exceptional customer experience at all touch points for our guests.</span></p> <p><span data-contrast="none">The <strong>Operations Associate</strong> will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. </span><span data-ccp-props="{}"> </span></p> <p><span data-ccp-props="{}">The <strong>Sales Associate</strong> is responsible for c<span data-contrast="auto">reating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> <p><span data-contrast="none">Key Job Responsibilities</span><span data-ccp-props="{}"> - Operations Associate</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Execute inventory management processes effectively with a focus on maximizing inventory accuracy & reducing shrink</span></li> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps</li> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management</li> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Maintain and champion strong visual standards for the sales floor</span></li> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized</span></li> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Support a safe work environment and efficient operation through strong stockroom standards and processes</span></li> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests</span></li> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team. <span data-ccp-props="{}"> </span></span></li> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence</span></li> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Demonstrate strong business acumen by leveraging metrics to support business-driving strategies</span></li> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Resolve client needs quickly & effectively ensuring customer satisfaction</span></li> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Identify product concerns and communicate inventory needs to support the business goals</span></li> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.<span data-ccp-props="{}"> </span></span></li> </ul> <p><span data-contrast="auto">Key Job Responsibilities</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> - Sales Associate</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Impacts the business and store environment in a positive manner aligning with store leadership and company goals. </span></li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Drive and exceed sales goals by leading <span data-contrast="auto">ALO’s Flow initiatives,</span><span data-contrast="auto"> while optimizing productivity and efficiency</span></li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Ensure engagement with customers and provide a friendly and easy to shop environment</li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Continue to build the client relationship daily with our customers</li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities</li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.</li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor</li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details</li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Leverages company tools, incentives, and strategies to support meeting store goals</li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Resolve client needs quickly & effectively ensuring customer satisfaction</li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Educates guests and staff on our product, community and culture</li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership</li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence</li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures</li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.<span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> </ul> <p><span style="color: rgb(0, 0, 0);"><span data-contrast="auto">Operations & Sales Associate Qualifications</span><span data-ccp-props="{}"> </span></span></p> <ul> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);" data-contrast="auto">1+ years prior work experience in a client-centric, sales & operational environment</span></li> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Passion for customer service and delivering exceptional experiences</span></li> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Self-motivated with a desire to achieve results and excel individually, and as a team</span></li> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Aligns with and embodies ALO’s Guiding Principles</span></li> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Requires constant movement in and around all areas of store</span></li> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Ability to lift, push, carry or otherwise move up to 10-15KG </span></li> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder</span></li> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Ability to stand and move for an entire shift</span></li> </ul> <div class="ewa-rteLine">JUST SOME OF THE PERKS</div> <div class="ewa-rteLine"> <ul> <li>A generous ALO team discount, plus a complimentary ALO Wellness Club membership, offering unlimited access to on‑demand yoga and fitness classes led by world‑class instructors</li> <li>Competitive salary, along with monthly store incentives that recognise performance, momentum, and shared wins as we grow together</li> <li>A quarterly clothing allowance to support all‑day movement</li> <li>Extensive career growth opportunities as ALO continues to expand across Australia</li> </ul> <div class="ewa-rteLine">We’re passionate about connecting with driven and skilled individuals who are invested in their development. Together, we’ll continue to evolve our brand’s success while supporting the growth of your career.</div> <div class="ewa-rteLine"> </div> <div class="ewa-rteLine">To support the needs of the business and our teams, this role requires a flexible approach to availability, including working a rotating roster across peak trading periods and weekends.</div> <div class="ewa-rteLine"> </div> <div class="ewa-rteLine">We value diversity and inclusion and are proud to champion a culture where everyone feels valued, supported, and celebrated.</div> <div class="ewa-rteLine"> </div> <div class="ewa-rteLine">By applying for this role, you consent to us completing a VEVO check to verify your right to work in Australia where required.</div> </div> <p><span class="TextRun Highlight SCXW24080738 BCX0" lang="EN-US" style="color: rgb(0, 0, 0);" data-contrast="auto"><span class="NormalTextRun SCXW24080738 BCX0"><span data-olk-copy-source="MessageBody">#LI-JA2</span></span></span></p> <p><span class="TextRun Highlight SCXW24080738 BCX0" lang="EN-US" style="color: rgb(0, 0, 0);" data-contrast="auto"><span class="NormalTextRun SCXW24080738 BCX0">#LI-2</span></span></p> <p><span class="TextRun Highlight SCXW24080738 BCX0" lang="EN-US" style="color: rgb(0, 0, 0);" data-contrast="auto"><span class="NormalTextRun SCXW24080738 BCX0">#LI-Onsite</span></span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">#s-dni</p><div class="content-conclusion"><div class="c-scrollbar__hider" data-qa="slack_kit_scrollbar"> <div class="c-scrollbar__child"> <div class="c-virtual_list__scroll_container" data-qa="slack_kit_list"> <div id="1690839906.519949" class="c-virtual_list__item c-virtual_list__item--initial-activeitem" data-qa="virtual-list-item" data-item-key="1690839906.519949"> <div class="c-message_kit__background c-message_kit__background--hovered p-message_pane_message__message c-message_kit__message p-message_pane_message__message--last" data-qa="message_container" data-qa-unprocessed="false" data-qa-placeholder="false"> <div class="c-message_kit__hover c-message_kit__hover--hovered" data-qa-hover="true"> <div class="c-message_kit__actions c-message_kit__actions--default"> <div class="c-message_kit__gutter"> <div class="c-message_kit__gutter__right" data-qa="message_content"> <div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">For CA residents, Job Applicant Privacy Policy <a class="c-link" href="https://cdn.shopify.com/s/files/1/2185/2813/files/CCPA_Workforce_Member_Privacy_Policy_-_Alo_Alo_INTL_IP_Inc._-_July_2025_-_CA_ONLY_1.pdf?v=1762796781" target="_blank" data-stringify-link="https://cdn.shopify.com/s/files/1/2185/2813/files/CCPA_Workforce_Member_Privacy_Policy_-_Alo_and_Bella_Canvas_-_June_2023_-_CA_ONLY.pdf?v=1687812344" data-sk="tooltip_parent">HERE</a>.</div> </div> </div> </div> </div> </div> </div> </div> <div class="c-message_actions__container c-message__actions"> </div> </div> </div> </div> </div> </div> </div> </div></div>

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