Mid-Market Manager at Minitab

<p></p> <h3 data-start="278" data-end="298">About the Role</h3> <p data-start="299" data-end="613">We’re looking for a commercially driven <strong data-start="339" data-end="369">Mid-Market Account Manager</strong> to own and grow a portfolio of customers across the mid-market segment. You’ll act as the primary point of contact, managing the full sales cycle—from identifying new opportunities through to closing deals and driving long-term customer value.</p> <p data-start="615" data-end="898">This is a highly consultative role where success comes from understanding customer challenges and positioning solutions that deliver measurable impact. If you bring a technical or engineering background and enjoy translating complex solutions into business value, you’ll thrive here.</p> <hr data-start="900" data-end="903"> <h3 data-start="905" data-end="931">What You’ll Be Doing</h3> <p data-start="933" data-end="963"><strong data-start="933" data-end="963">Own and grow your accounts</strong></p> <ul data-start="964" data-end="1275"> <li data-start="964" data-end="1057">Manage and expand a portfolio of mid-market customers (typically $100M–$1B revenue range)</li> <li data-start="1058" data-end="1177">Drive upsell, cross-sell, and renewal opportunities to maximise account value</li> <li data-start="1178" data-end="1275">Build strong relationships with stakeholders across technical, business, and executive levels</li> </ul> <p data-start="1277" data-end="1299"><strong data-start="1277" data-end="1299">Drive new business</strong></p> <ul data-start="1300" data-end="1564"> <li data-start="1300" data-end="1410">Identify, qualify, and close new opportunities across your territory</li> <li data-start="1411" data-end="1483">Run discovery sessions and deliver compelling product demonstrations</li> <li data-start="1484" data-end="1564">Maintain a healthy pipeline and consistently achieve or exceed sales targets</li> </ul> <p data-start="1566" data-end="1605"><strong data-start="1566" data-end="1605">Deliver a great customer experience</strong></p> <ul data-start="1606" data-end="1791"> <li data-start="1606" data-end="1668">Act as a trusted advisor throughout the customer lifecycle</li> <li data-start="1669" data-end="1727">Ensure successful onboarding and adoption of solutions</li> <li data-start="1728" data-end="1791">Maintain high customer satisfaction and long-term retention</li> </ul> <p data-start="1793" data-end="1817"><strong data-start="1793" data-end="1817">Collaborate and lead</strong></p> <ul data-start="1818" data-end="2002"> <li data-start="1818" data-end="1937">Work within a virtual account team to deliver the best outcomes for customers</li> <li data-start="1938" data-end="2002">Share insights, mentor peers, and contribute to team success</li> </ul> <hr data-start="2004" data-end="2007"> <h3 data-start="2009" data-end="2037">What We’re Looking For</h3> <p data-start="2039" data-end="2053"><strong data-start="2039" data-end="2053">Experience</strong></p> <ul data-start="2054" data-end="2248"> <li data-start="2054" data-end="2139">Proven success in B2B sales (3+ years), ideally in SaaS, analytics, or technology</li> <li data-start="2140" data-end="2193">Track record of hitting or exceeding sales quotas</li> <li data-start="2194" data-end="2248">Experience managing mid-market or complex accounts</li> </ul> <p data-start="2250" data-end="2275"><strong data-start="2250" data-end="2275">Skills &amp; capabilities</strong></p> <ul data-start="2276" data-end="2534"> <li data-start="2276" data-end="2330">Strong consultative selling and negotiation skills</li> <li data-start="2331" data-end="2402">Ability to manage multiple opportunities and priorities effectively</li> <li data-start="2403" data-end="2473">Confident presenting to both technical and non-technical audiences</li> <li data-start="2474" data-end="2534">Excellent communication and relationship-building skills</li> </ul> <p data-start="2536" data-end="2550"><strong data-start="2536" data-end="2550">Background</strong></p> <ul data-start="2551" data-end="2750"> <li data-start="2551" data-end="2632">Degree in Engineering, STEM, or a related technical field is highly desirable</li> <li data-start="2633" data-end="2750">Experience in analytics, data, or business intelligence solutions is a plus</li> </ul> <hr data-start="2752" data-end="2755"> <h3 data-start="2757" data-end="2775">Why Join Us?</h3> <ul data-start="2776" data-end="2983"> <li data-start="2776" data-end="2834">High-impact role with ownership of a defined territory</li> <li data-start="2835" data-end="2897">Opportunity to work with innovative, data-driven solutions</li> <li data-start="2898" data-end="2945">Collaborative, supportive sales environment</li> <li data-start="2946" data-end="2983">Clear career progression pathways</li> </ul> <hr data-start="2985" data-end="2988"> <h3 data-start="2990" data-end="3018">Additional Information</h3> <ul data-start="3019" data-end="3180"> <li data-start="3019" data-end="3059">Hybrid working model based in Sydney</li> <li data-start="3060" data-end="3180">Occasional travel (approximately 20–35%) may be required for customer meetings</li> </ul> <p></p><div class="content-conclusion"><p><br></p></div>