CRM Engineer at Fever

<div class="content-intro"><p>Hey there! <br>We’re <a href="https://feverup.com/">Fever</a>, the world’s leading tech platform for culture and live entertainment.</p> <p>Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. <br><br>Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.&nbsp;</p> <p>Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?&nbsp;</p> <p>To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!<br><br>Ready to be part of the experience?&nbsp;</p> <p>Now, let’s discuss this role and what you will do to help achieve Fever’s mission.</p></div><h4><strong>About the Team</strong></h4> <p><span style="font-size: 10pt;">Growth is the team responsible for promoting the Fever business plan across all Markets and ensuring that our events perform as expected, pushing its growth across the globe.</span></p> <p><span style="font-size: 10pt;">Our decisions are data-driven from the highest to the lowest strategy level, allowing us to fully understand the Fever business model and how we can leverage this to interact with every single team within the company to grow the business in the expected direction.</span></p> <h4><strong>About You:</strong></h4> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">You have a bachelor's in engineering (civil, industrial, telecommunications, or aeronautics) or a background in maths, statistics or data analytics.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">At least +3 years of experience in&nbsp;a CRM relative role.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">A high level of English. Speaking </span><span style="font-size: 10pt;">Spanish is a plus.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Proven experience in Salesforce Marketing Cloud or any other similar marketing automation platform</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Experience in strategy consulting and strategy or analytics roles at top tech firms is a significant advantage</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Data-driven person who brings numbers to strategic and business decisions</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Generate high business impact based on your decisions</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Excellent interpersonal skills with a proven ability to manage and influence multiple stakeholders while working effectively across teams, disciplines, and business cases.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Understanding any coding language is preferred (SQL, R, Python…)</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Proactive problem-solver and an opportunity-seeker</span></li> </ul> <h4><strong>About the Role:</strong></h4> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">In this role, you will lead global CRM initiatives focusing on its growth and development.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Strategic Campaign Design &amp; Execution: Lead the planning, creation, and execution of CRM campaigns across multiple channels (email, push notifications, SMS, WhatsApp), aimed at engaging, retaining, and growing the user base and the revenue generated through these channels.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Data-Driven Optimization: Analyze user behavior, campaign performance, and customer feedback to continuously improve messaging, segmentation, and overall CRM effectiveness.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Cross-Functional Collaboration: Work closely with marketing, product, and data teams to align CRM strategies with business goals, ensuring a seamless and personalized user journey across all touchpoints.</span></li> </ul> <h4><strong><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">&nbsp;Benefits &amp; Perks:</span></strong></h4> <ul> <li style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Have a real impact on the company's growth and evolution.</span></li> <li style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Excellent working conditions with a location in the heart of the Madrid scene.</span></li> <li style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Home-office friendly</span></li> <li style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Great work environment with a young, international team of talented people to work with.</span></li> <li style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">40% Discount on all events on Fever.</span></li> <li style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.</span></li> <li style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">English Lessons</span></li> <li style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">We have free food, drink, and fruit at the office!</span></li> <li style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Possibility to receive in advance part of your salary by Payflow</span></li> <li style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Gympass Membership</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span class="TextRun BCX0 SCXO249620298" lang="EN-US" data-contrast="none"><span class="NormalTextRun BCX0 SCXO249620298">#LI-hybrid #LI-fulltime</span></span></span></p><div class="content-conclusion"><p>Thank you for considering joining Fever. We cannot wait to learn more about you!</p> <p>If you want to learn more about us: <a class="c-link" href="https://newsroom.feverup.com/en-US/" target="_blank" data-stringify-link="https://newsroom.feverup.com/en-UKI/208389-goldman-sachs-asset-management-leads-227m-investment-in-live-entertainment-tech-startup-fever" data-sk="tooltip_parent" data-remove-tab-index="true">Fever's Blog</a> | <a href="https://tech.eu/2023/02/02/fever-raises-110-million-in-new-round-at-1-8-billion-valuation" target="_blank">Tech.Eu</a> |<a class="c-link" href="https://techcrunch.com/2019/08/04/data-driven-events-discovery-and-planning-startup-fever-raises-35-million-led-by-rakuten/" target="_blank" data-stringify-link="https://techcrunch.com/2019/08/04/data-driven-events-discovery-and-planning-startup-fever-raises-35-million-led-by-rakuten/" data-sk="tooltip_parent" data-remove-tab-index="true">TechCrunch</a></p> <p>Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!</p> <p>If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.</p> <p>If you want to know more about how Fever processes your personal data, click here&nbsp;<a href="https://docs.google.com/document/d/1cIzPP7QJGht5LAGKkRGQP8fxh-Z4Mfph2JhGSvhd8zM/edit?tab=t.0#heading=h.y7rpsj7nzave" target="_blank">Fever - Candidate Privacy Notice</a></p></div>