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Technical Writer at AvePoint

SingaporeFull-timeTechnologyPosted 17 days ago

About the Role

<p>&nbsp;</p> <p data-start="96" data-end="114"><strong data-start="96" data-end="114">Beyond Secure.</strong></p> <p data-start="116" data-end="809">AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit <a class="" href="http://www.avepoint.com" target="_new" data-start="765" data-end="808">www.avepoint.com</a>.</p> <p data-start="1276" data-end="1300"><strong data-start="1276" data-end="1300">Key Responsibilities</strong></p> <ul data-start="1301" data-end="1992"> <li data-start="1301" data-end="1426"> <p data-start="1303" data-end="1426">Create a wide range of technical content including product guides, code samples, tutorials, demos, blogs, and design specs.</p> </li> <li data-start="1427" data-end="1567"> <p data-start="1429" data-end="1567">Translate complex engineering concepts into clear, digestible documentation for different audiences (developers, stakeholders, end users).</p> </li> <li data-start="1568" data-end="1655"> <p data-start="1570" data-end="1655">Lead pilots to experiment with content types and formats to improve product adoption.</p> </li> <li data-start="1656" data-end="1730"> <p data-start="1658" data-end="1730">Define and support the content strategy across SGTS and GCC initiatives.</p> </li> <li data-start="1731" data-end="1830"> <p data-start="1733" data-end="1830">Collaborate with engineers, designers, and product managers to align messaging and documentation.</p> </li> <li data-start="1831" data-end="1916"> <p data-start="1833" data-end="1916">Continuously improve and refresh existing documentation for accuracy and usability.</p> </li> <li data-start="1917" data-end="1992"> <p data-start="1919" data-end="1992">Stay up to date with industry trends and bring in content best practices.</p> </li> </ul> <p data-start="1994" data-end="2021"><strong data-start="1994" data-end="2021">Products You’ll Support</strong></p> <ul data-start="2022" data-end="2160"> <li data-start="2022" data-end="2054"> <p data-start="2024" data-end="2054"><strong data-start="2024" data-end="2037">SHIP-HATS</strong> – CI/CD platform</p> </li> <li data-start="2055" data-end="2108"> <p data-start="2057" data-end="2108"><strong data-start="2057" data-end="2076">Container Stack</strong> – Containerization technologies</p> </li> <li data-start="2109" data-end="2160"> <p data-start="2111" data-end="2160"><strong data-start="2111" data-end="2123">StackOps</strong> – Observability and monitoring stack</p> </li> </ul> <p data-start="2162" data-end="2188"><strong data-start="2162" data-end="2188">What We’re Looking For</strong></p> <ul data-start="2189" data-end="2564"> <li data-start="2189" data-end="2283"> <p data-start="2191" data-end="2283">A degree or diploma in Computer Science, Engineering, IT, Communications, or related fields.</p> </li> <li data-start="2284" data-end="2396"> <p data-start="2286" data-end="2396">2–5 years of experience in the IT industry; candidates with 10+ years may be considered for a senior position.</p> </li> <li data-start="2397" data-end="2482"> <p data-start="2399" data-end="2482">Strong writing and communication skills with a sharp eye for clarity and structure.</p> </li> <li data-start="2483" data-end="2564"> <p data-start="2485" data-end="2564">Proven ability to document APIs, infrastructure tools, and developer workflows.</p> </li> </ul> <p data-start="2566" data-end="2594"><strong data-start="2566" data-end="2594">Preferred Qualifications</strong></p> <ul data-start="2595" data-end="2975"> <li data-start="2595" data-end="2655"> <p data-start="2597" data-end="2655">Background in software development or systems engineering.</p> </li> <li data-start="2656" data-end="2727"> <p data-start="2658" data-end="2727">Experience with Kubernetes, CI/CD tools, and observability platforms.</p> </li> <li data-start="2728" data-end="2806"> <p data-start="2730" data-end="2806">Familiarity with DevSecOps, microservices architecture, and cloud platforms.</p> </li> <li data-start="2807" data-end="2886"> <p data-start="2809" data-end="2886">Creative skills in video content, visual design, or graphic tools are a plus.</p> </li> <li data-start="2887" data-end="2975"> <p data-start="2889" data-end="2975">Experience maintaining personal blogs, GitHub repos, or published articles is a bonus.</p> </li> </ul> <p>&nbsp;</p><div class="content-conclusion"><p><span data-teams="true"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our <a id="menur12n" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.avepoint.com/company/privacy-notice" target="_blank">Privacy Notice</a>.</span></span></p></div>