Founder's Associate, Product at Clera

About the Role

Join the product team as a technical Founder's Associate, working directly with the CTO on product strategy, customer insights, and hiring. You will help shape a Voice AI product by connecting customer needs, market opportunities, and emerging AI techniques.

What You'll Do

• Analyze customer data and feedback to identify high-impact problems and prioritize product improvements.

• Conduct customer interviews to understand user needs and pain points.

• Research market opportunities and competitors to inform product strategy.

• Test and evaluate AI models, prompting techniques, and Voice AI approaches.

• Triage product feedback and assess which issues warrant engineering effort.

• Support the CTO with recruiting and technical evaluation of engineers.

What We're Looking For

• A technical background and hands-on experience building or shipping products.

• Experience working with AI or Voice AI systems, or evaluating AI models and prompting techniques.

• Experience conducting customer interviews and using customer data and feedback to inform product decisions.

• Experience with competitive research, product prioritization, and hiring or evaluating engineers.

• Strong written and verbal communication, structured problem-solving, high ownership, and openness to direct feedback.

• Product judgment, commercial instinct, and experience in a fast-moving, experimental environment, ideally with B2C products or platforms.

Compensation & Benefits

Visa sponsorship is not available.

Location

Full-time, on-site in Berlin, Germany.