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The New York Times

Staff Product Designer, NAPP at The New York Times

New York, NY; Remote - USAFull-timeRemoteDesign and DevelopmentPosted 9 days ago
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About the Role

<div class="content-intro"><div id="labeledImage.LOCATION" class="WIFG" data-automation-id="decorationWrapper"> <div class="WNHJ"> <div id="labeledImage.LOCATION--uid38" class="WE-Y WMXY WBAB WF0Y" data-automation-id="responsiveMonikerInput" data-metadata-id="labeledImage.LOCATION" data-uxi-form-item-child-list-index="0"> <div class="WJ-Y"> <p><strong>The <a href="https://www.nytco.com/company/mission-and-values/" target="_blank"><u>mission</u></a> of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.&nbsp;</strong></p> </div> </div> </div> </div></div><p><strong>Mission Overview &amp; Responsibilities</strong><span style="font-weight: 400;">:&nbsp;</span></p> <p data-pm-slice="1 3 []">The New York Times is looking for a Staff Product Designer with <span class="hl-blue-solid replace_or_delete" data-highlight-id="c2a0d26b14f79ebaf0f089526f2dee7f-0">strong</span> UX, product and editorial experience who uses prototyping to elucidate where AI adds value for our users.</p> <p>The New A.I. Products and Platforms (NAPP) mission is a critical, company-wide initiative tasked with building the next generation of A.I.-powered products to accelerate The New York Times's essential subscription strategy..</p> <p>As a Staff Product Designer <span class="hl-green-solid warn" data-highlight-id="d90f6bc9672518ea23478ded205f7140-0">you'll</span> use editorial and design judgment to imagine and prototype AI-powered editorial experiences while upholding the highest levels of journalistic and product excellence.</p> <p><span class="hl-green-solid warn" data-highlight-id="614fb114479c0c2bb10c6a888d1fcdf8-0">You'll</span> work with teams to uncover opportunities to deliver better experiences to our readers using A.I., across our bundle of connected products. <span class="hl-green-solid warn" data-highlight-id="fec22a7bbca03c0e1fee1fff3de28718-0">You'll</span> create and validate prototypes that meet users' informational needs and align with our brand aesthetic and values. <span class="hl-green-solid warn" data-highlight-id="dba5969b06f5845a8eb5368ce45b5618-0">You'll</span> create clarity by building, showing your product and newsroom partners what's possible with A.I.</p> <p>We value an environment of learning and collaboration. <span class="hl-green-solid warn" data-highlight-id="ec07067450dd43def1b314a8649ba34f-0">You'll</span> play a leadership role to grow and support more junior team members. <span class="hl-green-solid warn" data-highlight-id="3dd8b2a8e4c069df3362ceb89f6ed018-0">You'll</span> help promote a "make to think" culture and champion <span class="hl-blue-solid replace" data-highlight-id="11b91231674c500dc5006f3329172017-0">emerging</span> best practices around A.I.-enabled workflows.</p> <p>Your role will combine elements of product design, product strategy, editorial sense, and engineering. This role is well suited for someone who is comfortable navigating ambiguity, brings curiosity and initiative to their work, and enjoys collaborating with subject matter experts across The Times.</p> <p>This is a remote friendly position.</p> <p><strong>Responsibilities:</strong></p> <ul> <li> <p>Collaborate with product teams across The Times to identify smart opportunities to integrate A.I. into their products and features.</p> </li> <li> <p>Imagine concepts for delivering new A.I.-powered experiences for NYT users.</p> </li> <li> <p>Use quantitative data and qualitative research to inform design decisions.</p> </li> <li> <p>Create clear prototypes of these concepts to validate desirability, feasibility, and usability.</p> </li> <li> <p>Use prototypes to lead conversations and set direction with NAPP's leadership team and, in turn, influence our broader A.I. strategy.</p> </li> <li> <p>Represent your work to leadership within the company.</p> </li> <li> <p>Work with engineering teams in an Agile development environment.</p> </li> <li> <p>Champion A.I. <span class="hl-blue-solid replace_or_delete" data-highlight-id="5eb97371a7007b9d901bf43e5e38eee8-0">innovation</span> and ethics: Stay up to date with industry trends, LLM advancements, and <span class="hl-blue-solid replace" data-highlight-id="01866134d23dd6671136729d424fb6e3-0">emerging</span> technologies. <span class="hl-blue-solid replace_or_delete" data-highlight-id="5ddb6caa2f8b67be3d4c1a938521ea07-0">Champion</span> the ethical and responsible use of AI, ensuring our tools uphold our standards of accuracy and objectivity.</p> </li> <li> <p><span class="hl-blue-solid replace_or_delete" data-highlight-id="3d69e7e52ea75e73a5f938529bc9d24d-0">Own</span> evaluation for quality and editorial <span class="hl-red-solid replace_or_delete" data-highlight-id="abfa2e1bfae7ba2a710d6cc09cbf1db3-0">integrity</span>: Create frameworks to assess the success of A.I. prototypes and products.</p> </li> <li> <p>Demonstrate support and understanding of our <a href="https://www.nytco.com/company/mission-and-values/" target="_blank">value of journalistic independence</a> and a <span class="hl-blue-solid replace_or_delete" data-highlight-id="e7ec773926a9afb2c4f3f5350c87243c-0">strong</span> commitment to our mission to seek the truth and help people understand the world.</p> </li> <li> <p>You <span class="hl-green-solid warn" data-highlight-id="0754f9bbed00442be633e1b39e663d0c-0">will report to the</span> Deputy Head of Product Design.</p> </li> </ul> <p><strong>Basic Qualifications</strong><span style="font-weight: 400;">:</span></p> <div class="has-nudge" data-nudge-id="e23cbc0e-4aec-4242-9113-189c3ef28960" data-pm-slice="3 3 []"> <ul> <li> <p>7+ years of experience as a product manager or product designer, with recent experience creating coded prototypes using AI-enabled tools and workflows.</p> </li> <li> <p>7+ years of experience collaborating with editorial or product teams to deliver experiences that users love and return to.</p> </li> <li>Case studies / portfolio of shipped work demonstrating experience working in 0-to-1 environments where requirements change often.</li> <li> <p>Experience designing user experiences that use AI/LLM.</p> </li> <li> <p>Experience refining AI's tone, format, and behavior to align with brand guidelines and product quality benchmarks.</p> </li> </ul> </div> <p><strong>Preferred Qualifications</strong><span style="font-weight: 400;">:&nbsp;</span></p> <ul> <li data-pm-slice="1 1 [&quot;bulletList&quot;,{&quot;nudgeId&quot;:null,&quot;severity&quot;:null,&quot;count&quot;:null},&quot;listItem&quot;,{}]">Demonstrated support and understanding of our value of journalistic independence.</li> </ul> <p>REQ-020175</p> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">The annual base pay range for this role is between:</div><div class="pay-range"><span>$160,000</span><span class="divider">&mdash;</span><span>$190,000 USD</span></div></div></div><div class="content-conclusion"><p>For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.&nbsp;</p> <p>For roles outside of the U.S., information on benefits will be provided during the interview process.</p> <p>We’re excited to learn more about you and your experience. To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process.</p> <p>If you’re an Engineering candidate, we’ll let you know what specific GenAI tools you are permitted to use for your technical assessment.</p> <p>The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all&nbsp; backgrounds to apply.</p> <p>We are&nbsp; an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.&nbsp; The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available <a href="https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal">here</a>.&nbsp;</p> <p>The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email [email protected]. Emails sent for unrelated issues, such as following up on an application, will not receive a response.</p> <p>The Company encourages those with criminal histories to apply, and will consider their applications in a manner consistent with applicable "Fair Chance" laws, including but not limited to the NYC Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.</p> <p>For information about The New York Times' privacy practices for job applicants click&nbsp;<a href="https://nytco-assets.nytimes.com/2020/06/NYT_Applicant_Privacy_Policy.pdf">here</a>.</p> <p>Please beware of fraudulent job postings. Scammers may post fraudulent job opportunities, and they may even make fraudulent employment offers. This is done by bad actors to collect personal information and money from victims. All legitimate job opportunities from The New York Times will be accessible through <a href="https://www.nytco.com/careers/">The New York Times careers site</a>. The New York Times will not ask job applicants for financial information or for payment, and will not refer you to a third party to do so. You should never send money to anyone who suggests they can provide employment with The New York Times.</p> <p>If you see a fake or fraudulent job posting, or if you suspect you have received a fraudulent offer, you can report it to The New York Times at [email protected]. You can also file a report with the <a href="https://reportfraud.ftc.gov/#/">Federal Trade Commission</a> or your <a href="https://www.consumerresources.org/file-a-complaint/">state attorney general</a>.</p> <p>&nbsp;</p></div>

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