Specialist Sales Operations at Hasbro

<div class="content-intro"><p>We&nbsp;take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination&nbsp;and drive&nbsp;to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.</p></div><p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Love <em>Magic: The Gathering, Dungeons &amp; Dragons</em>, and the worlds Wizards of the Coast brings to life? This is a behind-the-scenes role with a front-row seat to how those products reach players across EMEA. As <strong>Sales Support Specialist</strong>, Direct Sales - EMEA, you'll power the day-to-day rhythm of our Direct Sales team - keeping data sharp, communications clear, and cross-functional partners aligned, so that Key Account Managers (KAMs) can deliver standout launches, promotions, and customer experiences across E-commerce, Direct-to-Retail (DTR), and National Retail accounts.</span></p> <p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Based in Stockley Park, Uxbridge (West London), with a hybrid pattern: Tuesday-Thursday in the office, and flexibility on Mondays and Fridays.</span></p> <p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Why this role is exciting:</span></strong><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;"> you'll help orchestrate the commercial details that make big moments happen - release communications, allocation updates, and customer activations - supporting how our sets, adventures, and accessories show up in stores and online for fans across the region.</span></p> <p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Key Accountabilities (What you'll do) :</span></strong></p> <p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Sales &amp; Account Support</span></strong></p> <ul style="margin-bottom: 0.0cm; margin-top: 0.0px;"> <li style="line-height: 115%; margin: 0.0cm 0.0cm 8.0pt 0.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Be the go-to day-to-day support for Direct Sales KAMs across EMEA, helping keep E-commerce, DTR, and National Retail accounts running smoothly and ready for every release beat.</span></li> <li style="line-height: 115%; margin: 0.0cm 0.0cm 8.0pt 0.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Own customer account upkeep - system updates, customer set-up, and coordinating internal requests-so partners get fast, accurate answers.</span></li> <li style="line-height: 115%; margin: 0.0cm 0.0cm 8.0pt 0.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Prepare and share polished customer-facing materials (price lists, product info, release communications, and approved sales assets), ensuring everything is accurate, on-brand, and compliant with internal governance.</span></li> </ul> <p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Data, Reporting &amp; Performance Support</span></strong></p> <ul style="margin-bottom: 0.0cm; margin-top: 0.0px;"> <li style="line-height: 115%; margin: 0.0cm 0.0cm 8.0pt 0.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Turn sales and shipment data into clear insights - compiling, validating, and analysing performance to support post-launch reviews, promotions, and ongoing account health.</span></li> <li style="line-height: 115%; margin: 0.0cm 0.0cm 8.0pt 0.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Provide regular stock availability and allocation updates so KAMs can have confident, proactive conversations with customers.</span></li> <li style="line-height: 115%; margin: 0.0cm 0.0cm 8.0pt 0.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Support campaign and promotion readouts, capturing outcomes and learnings that help us level up future activations.</span></li> </ul> <p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Operational &amp; Cross-Functional Coordination</span></strong></p> <ul style="margin-bottom: 0.0cm; margin-top: 0.0px;"> <li style="line-height: 115%; margin: 0.0cm 0.0cm 8.0pt 0.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Work closely with Demand Planning, Supply Planning, Finance, and Operations to support allocations, forecasting inputs, and the reporting that keeps releases on track.</span></li> <li style="line-height: 115%; margin: 0.0cm 0.0cm 8.0pt 0.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Help assemble and distribute Full Release Packages, product forms, and pricing documentation across <em>Magic: The Gathering</em>, <em>Dungeons &amp; Dragons</em>, and other Wizards brands - making sure customers have what they need to plan for launch day.</span></li> <li style="line-height: 115%; margin: 0.0cm 0.0cm 8.0pt 0.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Raise, track, and reconcile purchase orders for approved commercial and marketing activity, keeping the details tidy and on schedule.</span></li> <li style="line-height: 115%; margin: 0.0cm 0.0cm 8.0pt 0.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Investigate and help resolve pricing, invoice, and rebate queries with Finance and Operations to keep partners confident and accounts moving.</span></li> </ul> <p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Process, Governance &amp; Ways of Working</span></strong></p> <ul style="margin-bottom: 0.0cm; margin-top: 0.0px;"> <li style="line-height: 115%; margin: 0.0cm 0.0cm 8.0pt 0.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Capture and share actions, notes, and follow-ups from Direct Sales meetings and cross-functional forums - helping the team stay aligned and accountable.</span></li> <li style="line-height: 115%; margin: 0.0cm 0.0cm 8.0pt 0.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Support content and data preparation for product launches, releases, and customer activations with KAMs and Retail Marketing - so plans are clear, timely, and easy to execute.</span></li> <li style="line-height: 115%; margin: 0.0cm 0.0cm 8.0pt 0.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Drive continuous improvement by refining templates, documentation, and processes-making it easier for the Direct Sales team to scale great execution.</span></li> </ul> <p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;">&nbsp;</p> <p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Knowledge, Skills &amp; Experience</span></strong></p> <ul style="margin-bottom: 0.0cm; margin-top: 0.0px;"> <li style="line-height: 115%; margin: 0.0cm 0.0cm 8.0pt 0.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Experience in sales support, commercial operations, customer service, or a related business function.</span></li> <li style="line-height: 115%; margin: 0.0cm 0.0cm 8.0pt 0.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Strong analytical, organisational, and communication skills - you're comfortable turning detail into action.</span></li> <li style="line-height: 115%; margin: 0.0cm 0.0cm 8.0pt 0.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">A collaborative team player who's excited to grow into a commercial role and learn how launches come together end-to-end.</span></li> <li style="line-height: 115%; margin: 0.0cm 0.0cm 8.0pt 0.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Confident with Microsoft Office (Word, Excel, and PowerPoint), and with AI tools - you enjoy technology and building clear, useful materials.</span></li> <li style="line-height: 115%; margin: 0.0cm 0.0cm 8.0pt 0.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">SAP knowledge is a plus (or you're keen to learn).</span></li> <li style="line-height: 115%; margin: 0.0cm 0.0cm 8.0pt 0.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Additional European language(s) are a bonus, but not essential.</span></li> </ul> <p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;">&nbsp;</p> <p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">Travel Requirement:</span></strong><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;"> Up to 5% for occasional customer meetings and/or trade shows.</span></p> <p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;">&nbsp;</p> <p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; line-height: 115%; font-family: Arial, sans-serif;">#Wizards</span></p> <p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;">&nbsp;</p><div class="content-conclusion"><p><span style="font-size: 12pt;">Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Health &amp; Wellness</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Time Off to Recharge</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Financial Well-being</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Life &amp; Family Support</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Volunteer and Community Initiatives</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Learning &amp; Development&nbsp;</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Exclusive Perks</span></li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p><span style="font-size: 12pt;">Please review our&nbsp;<a href="https://docs.hasbro.com/en-us/legal/privacy">Applicant Privacy Notice</a> to learn how we collect, use, and protect your personal information in connection with the application process.</span></p></div>