CPI Security logo

CPI Security

Raleigh Residential Service Technician at CPI Security

Raleigh, North Carolina, United StatesFull-timeService - ResidentialPosted about 2 months ago
Apply with Pipeline

About the Role

<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We are seeking a&nbsp;<strong>Residential Service Technician</strong> in<strong> Raleigh, NC&nbsp;</strong>to join our team! In this role, you will provide top-tier service to our customers by troubleshooting and maintaining their security systems, ensuring all issues are resolved promptly and accurately. This is an excellent opportunity for someone who enjoys hands-on work, solving problems, and delivering exceptional customer service—all while earning a performance-based income.</span></p> <h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">What You’ll Do:</span></h3> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Service and maintain residential security systems, ensuring timely and accurate troubleshooting</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Perform home walkthroughs to determine optimal configurations and opportunities for additional protection</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Communicate professionally with customers, connect systems to central monitoring, and provide demonstrations</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Manage administrative tasks, prioritize safety, and maintain company tools and equipment efficiently</span></li> </ul> <h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">What We’re Looking For:</span></h3> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">High school diploma or equivalent; technical training is a plus</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong sales skills with mechanical aptitude for troubleshooting and repairs</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Excellent communication, customer service, and a safety-first mindset</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Professional appearance and demeanor; alarm or telecom experience is a bonus</span></li> </ul> <h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">What’s In It For You:</span></h3> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="text-decoration: underline;"><strong>$60,000 to $80,000</strong></span> average annual earnings (hourly training pay and 100% uncapped commission after training)</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Opportunities for advancement and long-term career mobility</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Every other weekend off plus company-provided equipment (ie. vehicle, fuel card, iphone, ipad) and paid training)</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Medical, dental, vision, 401(k) with match, PTO, and special perks like free security systems and educational assistance</span></li> </ul> <p>&nbsp;</p>