Senior Manager, Administrative Services at Keel Infrastructure

New York, NY USAFull-timeAdministrationPosted 5 days ago

About the Role

Careers at Keel   Keel Infrastructure is a publicly traded energy and digital infrastructure company that develops and owns data centers and power assets across North America.  At Keel, you’re not just joining a company, you’re helping build the infrastructure behind the future of compute.    Why Keel  We’re at the intersection of energy and technology, two industries transforming in real time.  The work is complex. The pace is fast. The impact is real.  You’ll be part of a team that values:  <ul> <li>Ownership— we take responsibility and follow through </li> <li>Collaboration— we work across teams, functions, and borders </li> <li>Curiosity— we ask questions and keep learning </li> <li>Endurance— we build for the long term </li> </ul>    What It Feels Like to Work Here  <ul> <li>Fast-moving, high-growth, and hands-on</li> <li>Smart, driven people solving real challenges together </li> <li>Work that directly supports AI and next-generation infrastructure</li> <li>Room to grow, stretch, and take on more</li> </ul>   What We Offer  <ul> <li>Competitive salary, bonus and equity opportunities </li> <li>Comprehensive health and wellness benefits</li> <li>Retirement savings with company contribution</li> <li>Employee referral program</li> </ul>   We are currently looking for a Senior Manager, Administrative Services to join our team   Job Description Role Summary The Senior Manager, Administrative Services, leads and coordinates administrative operations across Keel Infrastructure's three office locations, with potential for additional sites in the future. This role sets consistent standards for front-of-house, executive support, and office operations functions, and manages the Office Managers, Executive Assistants, and Receptionists who deliver them day to day. The Senior Manager, Administrative Services, is accountable for service quality, staffing, and operational consistency across sites, and acts as the primary escalation point for administrative issues that cross location boundaries. Key Responsibilities Team Leadership & Coverage •    Day-to-day management and coaching of Office Managers, Executive Assistants, and Receptionists across all three locations, including workload distribution and coverage planning •    Conduct regular check-ins and performance reviews for direct reports •    Own scheduling and coverage continuity across locations, including backup planning for absences, leave, and turnover Standards & Operations •    Set and maintain consistent administrative standards, procedures, and service levels across all sites, adapting for local requirements where needed •    Standardize front desk procedures, executive support protocols, and visitor and mail handling company-wide •    Assist with space planning, office moves, supply and vendor management, and budget for administrative functions Escalation & Cross-Location Coordination •    Serve as the escalation point for administrative issues — facilities, vendor, scheduling, or staffing — that individual site staff cannot resolve independently •    Coordinate cross-location logistics for company events, executive visits, and all-hands meetings •    Monitor and report on administrative team performance and operational metrics; ensure compliance with company policy and applicable workplace regulations     Qualifications Required •    5+ years of progressive administrative, office management, or operations experience, including at least 2 years in a supervisory or team-lead capacity •    Demonstrated ability to build and enforce consistent processes across distributed teams, with strong organizational, prioritization, and problem-solving skills •    Clear, confident written and verbal communication; comfortable working with senior leadership and external vendors Preferred •    Experience managing or coordinating teams across multiple physical locations •    Bachelor’s degree, or equivalent combination of education and relevant experience; proficient with standard office and scheduling software (e.g., Microsoft 365 or Google Workspace)   In addition to the below stated base salary range, this role includes a yearly bonus and a yearly equity grant.      <div class="content-pay-transparency"><div class="pay-input"><div class="title">NYC</div><div class="pay-range">$145,000—$185,000 USD</div></div></div>

About the Role

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