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BOLDSCIENCE

Global Benefits Specialist at BOLDSCIENCE

United States - Remote (CST); United States - Remote (EST)Full-timeRemotePeople+Posted 4 months ago
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About the Role

<p>Assembled Intelligence (assembledintelligence.co), an integrated communications and commercialization platform designed to unite all of its capabilities to deliver smarter, faster, purpose-built solutions across the healthcare product lifecycle is seeking a&nbsp;<strong>Global Benefits Specialist</strong> to support the administration and evolution of our employee benefits programs across multiple regions, with primary expertise in the United States and United Kingdom. This role is ideal for a highly motivated and detail-oriented benefits professional with 5–7 years of experience who is looking to grow their career within a dynamic, global organization.</p> <p>The Global Benefits Specialist will play a critical role in benefits operations, employee enrolment administration, vendor management, compliance support, and market benchmarking. The ideal candidate has hands-on experience managing employee benefit elections through vendor platforms and HRIS systems, partnering with global brokers and carriers, and helping shape competitive benefits offerings that support a diverse workforce.</p> <p><strong>Key Responsibilities</strong></p> <p><strong>Global Benefits Administration</strong></p> <ul> <li>Administer employee benefits programs across the US and UK.</li> <li>Manage day-to-day benefits operations, including eligibility, enrolments, life events, terminations, and employee inquiries.</li> <li>Support annual open enrolment and benefits renewal activities.</li> <li>Ensure timely and accurate processing of employee elections and benefit changes.</li> <li>Conduct regular audits of enrolment data, auto-enrolments, payroll deductions, and carrier files to maintain data integrity.</li> </ul> <p><strong>Benefits Technology &amp; Vendor Management</strong></p> <ul> <li>Serve as a key administrator for benefits enrolment and vendor platforms (e.g., Dayforce, Employee Navigator, Fidelity, Pension schemes, etc).</li> <li>Coordinate eligibility feeds, enrolment files, and system integrations with HRIS and payroll team.</li> <li>Troubleshoot employee enrolment issues and vendor related escalations.</li> <li>Partner with brokers, carriers, and third-party administrators to ensure high-quality service delivery.</li> <li>Support implementation of new vendors, programs, and system enhancements.</li> </ul> <p><strong>Employee Experience &amp; Communications</strong></p> <ul> <li>Provide exceptional support to employees regarding benefits eligibility, enrolment, claims, and coverage questions.</li> <li>Create and maintain employee facing communications, enrolment guides, FAQs, and educational materials.</li> <li>Assist with benefits orientations, webinars, and information sessions.</li> <li>Promote awareness and utilization of company sponsored wellness and benefits programs.</li> </ul> <p><strong>Compliance &amp; Governance</strong></p> <ul> <li>Support compliance with applicable benefits regulations in the US and UK.</li> <li>Maintain plan documentation, policies, and administrative procedures.</li> <li>Partner with payroll and external advisors to support audits and regulatory requirements.</li> <li>Ensure accurate recordkeeping and benefits administration practices.</li> </ul> <p><strong>Market Benchmarking &amp; Program Development</strong></p> <ul> <li>Monitor industry trends, emerging benefits programs, and employee expectations.</li> <li>Participate in benefits benchmarking exercises and market surveys.</li> <li>Analyze utilization, participation, and cost data to identify opportunities for program enhancements.</li> <li>Provide recommendations to improve competitiveness, employee experience, and operational efficiency.</li> <li>Support the development of global benefits strategies as the organization expands.</li> </ul> <p><strong>Reporting &amp; Analytics</strong></p> <ul> <li>Prepare regular reporting on enrolment activity, utilization trends, vendor performance, and program costs.</li> <li>Analyze benefits data and provide actionable insights to HR and leadership stakeholders.</li> <li>Support annual budgeting, forecasting, and renewal processes.</li> </ul> <p><strong>Required Qualifications</strong></p> <ul> <li>Bachelor's degree in Human Resources, Business Administration, Finance, or related field, or equivalent experience.</li> <li>5–7 years of progressive benefits administration experience, including exposure to global organizations.</li> <li>Strong working knowledge of US and UK benefits programs, enrolment processes, and vendor administration.</li> <li>Experience managing employee elections through benefits administration platforms and HRIS systems.</li> <li>Experience partnering with benefits brokers, consultants, carriers, and third-party administrators.</li> <li>Strong analytical skills with experience utilizing benefits data to support decision-making.</li> <li>Advanced proficiency with Microsoft Excel and reporting tools.</li> <li>Excellent organizational, project management, and problem-solving skills.</li> <li>Strong written and verbal communication skills.</li> </ul> <p><strong>Preferred Qualifications</strong></p> <ul> <li>Experience in a fast-growing technology, consulting, healthcare, or professional services environment.</li> <li>Knowledge of leave administration and wellness programs.</li> <li>Familiarity with Dayforce, Employee Navigator, Fidelity, or similar systems.</li> <li>CEBS, CBP, SHRM-CP, PHR, or other relevant certification.</li> </ul> <p><strong>Key Competencies</strong></p> <ul> <li>US &amp; UK Benefits Subject Matter Expertise</li> <li>Vendor Relationship Management</li> <li>Benefits Enrolment &amp; Eligibility Management</li> <li>Benefits Technology Systems</li> <li>Data Analysis &amp; Reporting</li> <li>Market Benchmarking &amp; Trend Analysis</li> <li>Employee Experience &amp; Service Orientation</li> <li>Compliance &amp; Risk Management</li> <li>Continuous Improvement Mindset</li> </ul> <p>&nbsp;</p>